1、BRITISH STANDARDBS EN 1332-4:2007Identification card systems Man-machine interface Part 4: Coding of user requirements for people with special needsThe European Standard EN 1332-4:2007 has the status of a British StandardICS 35.040; 35.240.15g49g50g3g38g50g51g60g44g49g42g3g58g44g55g43g50g56g55g3g37g
2、54g44g3g51g40g53g48g44g54g54g44g50g49g3g40g59g38g40g51g55g3g36g54g3g51g40g53g48g44g55g55g40g39g3g37g60g3g38g50g51g60g53g44g42g43g55g3g47g36g58BS EN 1332-4:2007This British Standard was published under the authority of the Standards Policy and Strategy Committee on 31 July 2007 BSI 2007ISBN 978 0 580
3、 56383 6National forewordThis British Standard was published by BSI. It is the UK implementation of EN 1332-4:2007. It supersedes BS EN 1332-4:1999 which is withdrawn. The UK participation in its preparation was entrusted to Technical Committee IST/17, Cards and personal identification.A list of org
4、anizations represented on this committee can be obtained on request to its secretary.This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application.Compliance with a British Standard cannot confer immunity from legal obligat
5、ions.Amendments issued since publicationAmd. No. Date CommentsEUROPEAN STANDARDNORME EUROPENNEEUROPISCHE NORMEN 1332-4June 2007ICS 35.040; 35.240.15 Supersedes EN 1332-4:1999 English VersionIdentification card systems - Man-machine interface - Part 4:Coding of user requirements for people with speci
6、al needsSystmes de cartes didentification - Interface homme-machine - Partie 4: Codage des prescriptions utilisateurpour les personnes ayant des besoins spcifiquesIdentifikationskartensysteme - Mensch-Maschine-Schnittstelle - Teil 4: Codierung vonBenutzeranforderungen fr Personen mit besonderemBedar
7、fThis European Standard was approved by CEN on 16 May 2007.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical referenc
8、es concerning such nationalstandards may be obtained on application to the CEN Management Centre or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into i
9、ts own language and notified to the CEN Management Centre has the same status as theofficial versions.CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lith
10、uania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMIT EUROPEN DE NORMALISATIONEUROPISCHES KOMITEE FR NORMUNGManagement Centre: rue de Stassart, 36 B-1050 Brussels 2007 CEN
11、 All rights of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN 1332-4:2007: EEN 1332-4:2007 (E) 2 Contents Page Foreword4 Introduction .5 1 Scope 6 2 Normative references 6 3 Terms and definitions .6 4 Abbreviations.7 5 User interface data objects.7 5
12、.1 General remarks.7 5.2 Principles8 5.3 Data object structure and byte settings 8 5.3.1 Data object structure.8 5.3.2 Structure of the tag8 5.3.3 Structure of the length 9 5.4 Coding of user requirements9 5.4.1 Symbols 9 5.4.2 Character size 10 5.4.3 Screen colour.10 5.4.4 Colour avoidance.11 5.4.5
13、 Position of screen11 5.4.6 Speech output12 5.4.7 Sound amplification.12 5.4.8 High frequency amplification .12 5.4.9 Low frequency amplification 13 5.4.10 Input requirements 13 5.4.11 Keyboard characteristics14 5.4.12 SMS communication .14 5.4.13 Non-keyboard input requirements.14 5.4.14 Touch scre
14、en15 5.4.15 Position of input device 15 5.4.16 Time-outs15 5.4.17 Language 16 5.4.18 Interface complexity level .16 5.4.19 Screen reader.16 5.4.20 Links17 5.4.21 Speech rate.17 5.4.22 Screen enhancement software.17 5.4.23 Font .18 5.4.24 Icons18 5.4.25 Pointer buttons 19 5.4.26 Pointer characteristi
15、cs 20 5.4.27 On-screen keyboard 20 5.4.28 Numeric, time and date presentation.21 5.4.29 ALT text.21 5.4.30 Speech output of non-alphanumeric characters21 5.4.31 Braille display.22 5.4.32 Captions (subtitles) .22 5.4.33 Audio description 23 5.4.34 Clean audio.23 5.4.35 Menu selection mode 24 EN 1332-
16、4:2007 (E) 3 5.4.36 Scrolling mode.24 5.4.37 Animation .24 5.4.38 Biometric characteristics25 5.4.39 Visible output of audible prompts .25 5.4.40 Duration of a visible signal indicating audible output.26 5.4.41 Pre-stored message 26 5.4.42 Variable message 27 5.4.43 Application specific requirements
17、.27 6 Conformance .27 6.1 General .27 6.2 Claims of conformance.27 7 Labelling and packaging.27 Annex A (normative) Summary of tags and meanings .28 Annex B (normative) Maintenance of user requirements data objects.29 Annex C (normative) Application for a new data object identifier.30 Bibliography31
18、 EN 1332-4:2007 (E) 4 Foreword This document (EN 1332-4:2007) has been prepared by Technical Committee CEN/TC 224 “Personal identification, electronic signature and cards and their related systems and operations”, the secretariat of which is held by AFNOR. This European Standard shall be given the s
19、tatus of a national standard, either by publication of an identical text or by endorsement, at the latest by December 2007, and conflicting national standards shall be withdrawn at the latest by December 2007. This document supersedes EN 1332-4:1999. This document is a major revision of the previous
20、 version EN 1332-4:1999. The number of tags has been increased from 17 to 42. The grouping of preferences has been reorganised to make it more intuitive and notes have been added to draw attention to possible incompatible tag settings. This European Standard is one of a series of standards, under th
21、e general title “Identification card systems - Man-machine interface“ and the different parts are the following: Part 1 : Design principles for the user interface Part 2 : Dimensions and location of a tactile identifier for ID-1 cards Part 3 : Key-pads Part 4 : Coding of user requirements for people
22、 with special needs Part 5 : Raised tactile symbols for differentiation of application on ID-1 cards In addition there is a Technical Specification on Guidance on Design for Accessible Card Activated Devices. According to the CEN/CENELEC Internal Regulations, the national standards organizations of
23、the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slova
24、kia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. EN 1332-4:2007 (E) 5 Introduction Machine readable cards facilitate the provision of a growing variety of services across Europe. The purpose of EN 1332 is to increase the accessibility of these services for the benefit of consumers. This
25、 will be achieved by facilitating the inter-sector and cross-border interpretability of machine readable cards and to do so with the maximum possible degree of user-friendliness. EN 1332 addresses the needs of all users, including people with special needs, for example the aged, minors, the disabled
26、, the visually impaired, those with learning difficulties, first time users, those not conversant with the local language. EN 1332 specifies: a) design principles for the user interface (including symbols) to be incorporated into design of card operated equipment, but not the machine operations asso
27、ciated with the selection and delivery of goods or services; b) tactile identifier to be incorporated into the design of machine readable cards; c) standard layout for the keypads of card operated equipment; d) coding of user requirements for people with special needs; e) tactile markings for differ
28、entiating cards by application. The contents of EN 1332 are generically based, not sector specific, and cover card operated equipment. It is recognised that the equipment can also be operated by other means, such as the insertion of notes and coins, but the scope of this standard has been, as indica
29、ted, narrowly defined. The objective of establishing a standard on the coding of user requirements for people with special needs is to enable cardholders, in particular elderly and disabled people, to make better use of cardholder operated equipment accepting integrated circuit(s) cards (e.g. cash d
30、ispenser, ticket machine, vending machine), which is becoming more and more widespread in Europe. This also enables service providers to ensure that their equipment, and the services provided, can be made responsive to individual cardholder requirements. Current standards for some specific industry
31、sectors, for example finance or healthcare, which include handling of sensitive information may not include user preference data. If issuers of cards in these sectors whish to make use of the tags specified in EN 1332-4 they should consider placing this information on the card in a separate dataset
32、or in separate media. EN 1332-4:2007 (E) 6 1 Scope This European Standard defines the data objects to be stored within an integrated circuit(s) card and exchanged in order to enable integrated circuit(s) card accepting terminals to identify specific user interface preferences. The preference informa
33、tion may be used by terminals to configure appropriate methods of communicating with the user during a transaction process. The European Standard also specifies a mechanism for the retrieval of the user preference information from an integrated circuit(s) card and for the combination of data objects
34、 to form particular user profiles, through the assignment of unique tags. Formats and detailed definitions of single data objects are specified, however, the exact method of storage of data within the integrated circuit(s) card is outside the scope of this European Standard. This European Standard i
35、s applicable to the scenario where the cardholder operates the card accepting equipment (e.g. a cash dispenser, ticket machine, vending machine) and to integrated circuit(s) cards conforming to ISO/IEC 7816-4 and ISO/IEC 7816-6 and personalised to the individual cardholder. 2 Normative references Th
36、e following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. ISO 639 (all parts), Codes for the representation o
37、f names of languages ISO/IEC 7816-4:2005, Identification cards - Integrated circuit cards - Part 4: Organization, security and commands for interchange ISO/IEC 7816-6:2004, Identification cards - Integrated circuit cards - Part 6: Interindustry data elements for interchange ISO/IEC 8825-1:2002, Info
38、rmation technology - ASN.1 encoding rules: Specification of Basic Encoding Rules (BER), Canonical Encoding Rules (CER) and Distinguished Encoding Rules (DER) 3 Terms and definitions For the purposes of this document, the following terms and definitions apply. 3.1 data element ISO/IEC 7816-4:2005 3.2
39、 data object ISO/IEC 7816-4:2005 3.3 primitive/constructed data objects ISO/IEC 8825-1:2002 EN 1332-4:2007 (E) 7 3.4 Template ISO/IEC 7816-6:2004 4 Abbreviations ASN.1 Abstract Syntax Notation One b8.b1 Bits one to eight of a byte (Isb) BCD Binary Coded Decimal ls Least significant byte ms Most sign
40、ificant byte PIN Personal Identification Number TLV Tag, length, value. 5 User interface data objects 5.1 General remarks Information shall only be stored on a card with the consent of the user. The interface device shall not retain the data elements or objects stored on the card. If a separate upda
41、ting process exists it may retain a copy of the preference information in a database. This database shall conform to relevant data protection legislation. For each data object, the following descriptors may be present: purpose (a short description of the use of the given data object); format (giving
42、 the size of the data object and possibly a symbolic format used to describe the content); content (the exact definition for the coding of the data object); remarks (other information). Absence of a data object in the card indicates that no special requirements apply in the area concerned. Subclause
43、 5.4 uses private tags in accordance with the registered Cardholder Included Requirements tag specified in ISO/IEC 7816-3 and ISO/IEC 7816-6. The defined data objects that may be present within an integrated circuit(s) card indicate user interface preferences. Presentation of the precise combination
44、 of users preferences specified in the data objects encoded on the card is dependent on the terminals capability to support the options. For example presentation may require the presence of a colour display or a loudspeaker. The ISO registered tag for Cardholder Requirements Included Features is 7F2
45、2. EN 1332-4:2007 (E) 8 5.2 Principles The following principles apply to the identification of user preference data objects within this standard: data element is generally presented in the value field of a data object; data object is the concatenation of the following string of bytes: mandatory tag
46、field, referred to as a tag; mandatory length field indicating the number of bytes of the value field; conditional value field of L bytes (when L is not equal to 00). 5.3 Data object structure and byte settings 5.3.1 Data object structure The following data object structures conforming to ISO/IEC 78
47、16-4 are supported: primitive data object T L V where T = Tag, L = Length, V = Value constructed data object T L T1L1V1T2L2V2. TnLnVnT = Tag of constructed data object L = Length of the string (template) T1to VnT1= Tag of a data object L1= Length of V1V1= Value 5.3.2 Structure of the tag The tag con
48、sists of one or two bytes. The coding of these bytes shall be consistent with the basic encoding rules of ASN.1 as defined in ISO/IEC 8825-1. Table 1 defines the first byte. EN 1332-4:2007 (E) 9 Table 1 Structure of the first byte of the tag b8 b7 b6 b5 b4 b3 b2 b1 Meaning 0 0 - - - - - - Not define
49、d in this standard 0 1 - - - - - - Defined in this standard Application class, unambiguous identification 1 0 - - - - - - Defined in this document and only to be used within a template 1 1 - - - - - - Private tags defined in this document. - - 0 - - - - - Primitive data object - - 1 - - - - - Constructed data object - - - 1 1 1 1 1 Tag number contained in the next byte - range 31127 - - - x x x x x Tag number - range 0 - 30 Not all equal to 1 The coding of the second byte of the tag, when present, is: b8 = 0; b7 to b1 = bi