1、INTERNATIONAL TELECOMMUNICATION UNION ITU-T TELECOMMUNICATION STANDARDIZATION SECTOR OF ITU M.3400 (02/2 O0 O) SERIES M: TMN AND NETWORK MAINTENANCE: INTERNATIONAL TRANSMISSION SYSTEMS, TELEPHONE CIRCUITS, TELEGRAPHY, FACSIMILE AND LEASED CIRCUITS Te I eco m m u n ica t io ns ma nag em en t network
2、TMN management functions ITU-T Recommendation M.3400 (Formerly CCITT Recommendation) ITU-T M-SERIES RECOMMENDATIONS TMN AND NETWORK MAINTENANCE: INTERNATIONAL TRANSMISSION SYSTEMS, TELEPHONE CIRCUITS, TELEGRAPHY, FACSIMILE AND LEASED CIRCUITS Introduction and general principles of maintenance and ma
3、intenance organization International transmission systems International telephone circuits Common channel signalling systems International telegraph systems and phototelegraph transmission International leased group and supergroup links International leased circuits Mobile telecommunication systems
4、and services International public telephone network International data transmission systems Designations and information exchange International transport network Telecommunications management network Integrated services digital networks Common channel signalling systems M. 10-M.299 M.300-M.559 M.5 6
5、0-M.759 M.760-M.799 M.800-M.899 M.900-M.999 M. 1000-M. 1099 M.llOO-M.1199 M.1200-M.1299 M. 1300-M.1399 M.1400-M.1999 M.2000-M.2999 M.3000-M.3599 M.3600-M.3999 M.4000-M.4999 For further details, please refer to the list of ITW-T Recommendations. - ITU-T Recommendation M.3400 TMN management functions
6、Summary This Recommendation is one of a series of Recommendations of the Telecommunications Management Network (TMN), providing specifications of TMN management functions and TMN management function sets. The content is developed in support of Task Information Base B (Roles, resources and functions)
7、, associated with Task 2 (Describe TMN management context) in the TMN interface specification methodology specified in ITU-T M.3020. When performing the analysis of TMN management context, it is desirable to consider maximal use of the TMN management function sets available in this Recommendation. S
8、ource ITU-T Recommendation M.3400 was revised by ITU-T Study Group 4 (1997-2000) and approved under the WTSC Resolution 1 procedure on 4 February 2000. Keywords Guidelines for the Definition of TMN Management Functions (GDMF), OS1 system management functions, Task Information Base, TMN management co
9、ntext, TMN management function, TMN management function set, TMN management function set group. FOREWORD The International Telecommunication Union (ITU) is the United Nations specialized agency in the field of telecommunications. The ITU Telecommunication Standardization Sector (ITU-T) is a permanen
10、t organ of ITU. ITU-T is responsible for studying technical, operating and tariff questions and issuing Recommendations on them with a view to standardizing telecommunications on a worldwide basis. The World Telecommunication Standardization Conference (WTSC), which meets every four years, establish
11、es the topics for study by the 1TU-T study groups which, in turn, produce Recommendations on these topics. The approval of ITU-T Recommendations is covered by the procedure laid down in WTSC Resolution 1. In some areas of information technology which fall within ITU-Ts purview, the necessary standar
12、ds are prepared on a collaborative basis with IS0 and IEC. NOTE In this Recommendation, the expression “Administration“ is used for conciseness to indicate both a telecommunication administration and a recognized operating agency. INTELLECTUAL PROPERTY RIGHTS ITU draws attention to the possibility t
13、hat the practice or implementation of this Recommendation may involve the use of a claimed Intellectual Property Right. IT takes no position concerning the evidence, validity or applicability of claimed Intellectual Property Rights, whether asserted by ITU members or others outside of the Recommenda
14、tion development process. As of the date of approval of this Recommendation, ITU had not received notice of intellectual property, protected by patents, which may be required to implement this Recommendation. However, implementors are cautioned that this may not represent the latest information and
15、are therefore strongly urged to consult the TSB patent database. O ITU 2001 All rights reserved. No part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without permission in writing fi-om ITU. CONTENTS Pa
16、ge 1 2 2.1 2.2 3 4 5 5.1 5.2 5.3 5.4 Scope References Normative references Bibliographic references . Definitions Abbreviations . Performance Management Performance Quality Assurance . QOS performance goal setting function set Subscriber service quality criteria function set . QOS performance assess
17、ment function set . NE(s) performance assessment function set Performance Monitonng . 5.1.1 5.1.2 5.1.3 5.1.4 5.1.5 5.1.6 5.1.7 Network performance goal setting function set Network performance assessment function set . Data integrity check function set . 5.2.1 5.2.2 5.2.3 5.2.4 5.2.5 5.2.6 5.2.7 5.
18、2.8 5.2.9 5.2.10 Performance monitoring policy function set . Network performance monitoring event correlation and filtering function set Data aggregation and trending function set . Circuit-specific data collection function set Traffic status function set Traffic performance monitoring function set
19、 NE(s) threshold crossing alert processing function set . NE(s) trend analysis function set Performance monitoring data accumulation function set Detection. counting. storage and reporting function set Performance Management Control . 5.3.1 Network traffic management policy function set 5.3.2 Traffi
20、c control function set 5.3.3 Traffic administration function set 5.3.4 Performance administration function set . 5.3.5 Execution of traffic control function set . 5.3.6 Audit report function set . Performance Analysis . 5.4.1 Recommendations for performance improvement function set 5.4.2 Exception t
21、hreshold policy function set 1 4 4 5 6 6 6 6 6 6 6 6 7 7 8 8 8 8 9 10 10 10 10 11 11 11 11 12 13 13 13 13 13 . . 6 6.1 6.2 6.3 6.4 5.4.3 Traffic forecasting function set . 5.4.4 Customer service performance summary (excludes traffic) function set 5.4.5 Customer traffic performance summary function s
22、et 5.4.6 Traffic exception analysis function set 5.4.7 Traffic capacity analysis function set 5.4.8 Network performance characterization function set . 5.4.9 NE(s) performance characterization function set 5.4.1 O NE(s) traffic exception analysis function set 5.4.1 1 NE(s) traffic capacity analysis
23、function set . Fault Management RAS Quality Assurance 6.1.1 Network RAS goal setting function set . 6.1.2 Service availability goal setting function set . 6.1.3 RAS assessment function set . 6.1.3.1 Management requirements Network outage reporting function set NE(s) outage reporting function set 6.1
24、.4 6.1.5 6.1.6 Alarm surveillance Service outage reporting function set 6.2.1 6.2.2 6.2.3 6.2.4 6.2.5 6.2.6 6.2.7 6.2.8 6.2.9 6.2.10 Alarm policy function set Network fault event analysis, including correlation and filtering function set Alarm status modification function set . Alarm reporting funct
25、ion set . Alarm summary function set . Alarm event criteria function set . Alarm indication management function set Log control function set Alarm correlation and filtering function set Failure event detection and reporting function set Fault localization 6.3.1 Fault localization policy function set
26、 6.3.2 Verification of parameters and connectivity fwnction set . 6.3.3 Network fault localization function set . 6.3.4 6.3.5 Running of diagnostic function set Fault Correction 6.4.1 Management of repair process function set . 6.4.2 Arrangement of repair with customer function set NE(s) fault local
27、ization function set Page 14 14 14 14 14 14 14 15 15 15 15 15 15 15 16 16 16 16 16 17 17 17 17 19 20 21 21 22 24 24 24 24 24 26 27 27 27 28 6.4.3 6.4.4 6.4.5 Scheduling and dispatch administration of repair forces function set NE(s) fault correction function set Automatic restoration function set 6.
28、5 Testing Test point policy function set Service test function set . Circuit selection, test correlation and fault location function set Test access network control and recovery function set . Test access configuration function set 6.5.1 6.5.2 6.5.3 6.5.4 6.5.5 6.5.6 6.5.7 6.5.8 6.5.9 Results and st
29、atus reporting function set . 6.5.1 O Test access path management function set 6.5.1 1 Test access function set . 6.6 Trouble administration . Trouble report policy function set . Trouble reporting function set . Trouble report status change notification function set Trouble information query functi
30、on set Trouble ticket creation notification function set . Trouble ticket administration function set Management of trouble by service customer function set (new function set) . Selection of test suite function set . Test circuit configuration function set NE(s) test control function set . 6.6.1 6.6
31、.2 6.6.3 6.6.4 6.6.5 6.6.6 6.6.7 7 Configuration Management Product line budget function set Supplier and technology policy function set . 7.1 Network Planning and Engineering 7.1.1 7.1.2 7.1.3 7.1.4 7.1.5 7.1.6 7.1.7 7.1.8 7.1.9 Facility infrastructure design function set . 7.1.1 O Routing design f
32、unction set . 7.1.1 1 NE(s) design function set 7.2 Installation 7.2.1 Procurement function set . Area boundary definition function set . Infrastructure planning function set Management of planning and engineering process function set . Demand forecasting function set . Network infrastructure design
33、 function set . Access infrastructure design function set Page 28 28 29 29 29 29 29 29 30 30 30 31 32 32 33 33 33 33 34 35 35 36 36 37 37 38 38 38 39 39 39 39 40 40 40 40 40 40 7.2.2 Management of installation function set . 7.2.3 Contracting function set Real estate management function set Arrangem
34、ent of installation with customer function set . Network installation administration function set Material management function set 7.2.4 7.2.5 7.2.6 7.2.7 7.2.8 Scheduling and dispatch administration of installation force function set 7.2.9 Installation completion reporting function set 7.2.1 O Soft
35、ware administration function set . 7.2.1 1 NE installation administration function set . 7.2.12 Loading software into NEs function set Service Planning and Negotiation 7.3.1 Service planning function set 7.3.2 Service feature definition function set 7.3.3 Marketing function set Management of sales p
36、rocess function set 7.3 7.3.4 7.3.5 7.3.6 7.3.7 7.3.8 7.3.9 7.3.1 O External relations (legal, stockholders, regulators, public relations) function set Customer identification function set . Customer need identification function set . Customer service planning function set Customer service feature d
37、efinition function set . Solution proposal function set . 7.4 Provisioning . 7.4.1 7.4.2 7.4.3 7.4.4 7.4.5 7.4.6 7.4.7 7.4.8 7.4.9 7.4.1 O 7.4.1 1 7.4.12 7.4.13 7.4.14 7.4.15 7.4.16 . Provisioning policy function set Material management policy function set . Access route determination function set .
38、 Directory address determination function set Leased circuit route determination function set Request for service function set Service status administration function set . Network resource selection and assignment function set Access circuit design function set . Interexchange circuit design functio
39、n set Leased circuit design function set . Facility design function set . Network connection management function set . Circuit inventory notification function set Circuit inventory query function set Manage pending network changes function set Page 41 41 41 41 41 41 41 41 41 41 42 42 42 42 42 42 42
40、43 43 43 43 43 43 44 45 45 45 45 45 46 47 47 47 47 47 47 48 48 48 7.4.17 7.4.18 7.4.19 7.4.20 7.4.21 7.4.22 7.4.23 7.4.24 7.4.25 7.4.26 7.4.27 7.4.28 7.4.29 NE(s) configuration function set . NE(s) administration function set . NE(s) database management function set . Assignable inventory management
41、 function set NE(s) resource selection and assignment function set Loading program for service feature(s) function set . NE(s) inventory notification function set NE(s) path design function set NE(s) inventory query function set . Manage pending changes in NEi(s) function set Access to parameters an
42、d cross-connects in NEs function set Access to service features in NEs function set Self-inventory function set 7.5 Status and control . Priority service policy function set Priority service restoration function set Message handling systems network status function set Leased circuit network status f
43、unction set Transport network status function set . 7.5.1 7.5.2 7.5.3 7.5.4 7.5.5 7.5.6 7.5.7 7.5.8 NE(s) status and control function set Access to state information in NEs function set . Notification of state changes by NEs function set 8 -Accounting Management 8.,1 Usage Measurement . 8.1.1 8.1.2
44、8.1.3 8.1.4 8.1.5 8.1.6 8.1.7 8.1.8 8.1.9 8.1.10 8.1.11 8.1.12 8.1.13 8.1.14 8.1.15 Planning of the usage measurement process function set . Management of the usage measurement process function set . Usage aggregation function set . Service usage correlation function set . Service usage validation f
45、unction set Usage distnbution function set Usage surveillance function set . Usage error correction function set . Usage testing function set . Measurement rules identification function set Network usage correlation function set . Usage short-term storage function set . Usage long-term storage funct
46、ion set Usage accumulation function set . . Usage validation function set Page 48 49 50 50 50 50 50 51 51 51 51 51 51 51 52 52 52 52 52 53 53 53 53 54 54 54 54 54 55 55 55 55 55 55 55 55 55 55 56 8.1.16 8.1.17 Administration of usage data collection function set Usage generation function set . Tarif
47、fingpricing . Tariff and price administration function set 8.2.1 8.2.2 8.2.3 Costing function set . 8.2.4 Settlements policy function set . 8.2.5 Feature pricing function set . 8.2.6 Provision of access to tariff/price information function set 8.2.7 8.2.8 Pricing strategy function set Rating usage f
48、unction set Totalling usage charges function set . 8.3 Collections and Finance . Planning of the billing process function set General accounting operations function set General ledger function set . Accounts receivable function set . Accounts payable function set . 8.3.7 Payroll function set 8.3.8 B
49、enefits administration function set 8.3.9 Pension administration function set 8.3.1 O Taxation function set . 8.3.1 1 Human resources function set . 8.3.12 Invoice assembly function set . 8.3.13 Sending invoice function set . 8.3.14 Customer tax administration function set 8.3.1 5 In-call service request function set 8.3.16 Storage of invoice function set 8.3.17 Receipt of payment function set 8.3.1 8 Inquiry response function set 8.3.19 Collections function set . 8.3.20 Customer account administration function set 8.3.2 1 8.3.1 8.3.2 8.3.3 8.3.4 8.3.5 8.3.6 Management of the billing p
