1、剑桥商务英语中级-139 及答案解析(总分：85.00，做题时间：90 分钟)一、READING(总题数：0，分数：0.00)二、PART ONE(总题数：1，分数：7.00)AOpen Wire Design a dew approach to the age-old problems of Storage and organisation in your computer room. just one wire shelving unit can Store all you computer hardware monitors, CPUs, keyboards in one readily
2、 accessible location. It will also reduce dust circulation and improve air-circulation.Reinforced Shelves provide extra strength and allow items to slide on and off easily. Tough, hard surface resists chipping, scratches and other damage.Assembles in minutes. You dont even need tools just snap toget
3、her sleeves and slide shelf over sleeve to securely lock in place. Shelves are easily adjustable. The floor levelers also adjust for surface irregularities to keep the unit stable.BPerfect for transporting computers, audio visual equipment and other office machinery. Non-slip top (W71 mmD483 mmH25 m
4、m) with heavy duty 25 mm tubular frame. supports equipment weighing up to 159kgs. Lower wire shelf (W533 mmD330 mm) holds additional equipment or supplies. Cart moves easily on four swivel, ball bearing. 102 nun rubber wheels. WT711 mmD483 mmH737 mm. 14kgs.COrganize and distribute your mail more eff
5、iciently with this sturdy cart constructed of durable 25mm tubular steel. Top basket (W914 mmD406 mmH279 mm) takes hanging folders. Bottom basket (W889 mmD400 mmH279 mm) is ideal for moving boxes and large packages. Rubber wheels in front and two 203mm rigid wheels in back provide easy mobility. Fol
6、ds for easy storage. W1117 mmD559 mm11279 mm. 20kgs.DSafely organize your equipment wires and cables. Self-adhesive cable tubes, with slide-on covers, attach to the underside of your desk or around your office walls to safely route cables and wires. To group multiple wires, the kit includes an assor
7、tment of clamps and ties.（分数：7.00）(1).It is possible to put files in one of the baskets.（分数：1.00）填空项 1:_(2).The top of this has a surface which prevents things sliding.（分数：1.00）填空项 1:_(3).This can be fixed to your office furniture or to the walls.（分数：1.00）填空项 1:_(4).You can put this together very qu
8、ickly, using only your hands.（分数：1.00）填空项 1:_(5).You can use this product to prevent people from falling over loose wires or accidentally pulling them out.（分数：1.00）填空项 1:_(6).You can make it much smaller when you put it away.（分数：1.00）填空项 1:_(7).This item is useful because there will be less dust and
9、 more air moving freely round any equipment placed here.（分数：1.00）填空项 1:_三、PART TWO(总题数：1，分数：5.00)Hotelkeepers should take note because they are facing serious criticism! Women account for more than half of all business travelers, but hotels are not doing enough for them. This is evident from the res
10、ults of a questionnaire distributed to hotel guests by the Business Travel Association. These show that the number of complaints made about the way women guests are treated is increasing.The Harbor Hotel in Hong Kong also conducted a recent survey of. Hong Kongs businesswomen, which reveals that 70%
11、 feel they receive an inferior service. (8) The attitude of hotel staff made them feel out of place in public areas: for example. 62% chose to eat in their rooms because they were made to feel uncomfortable by staff when dining alone. (9) Four years ago, for example, a similar survey had revealed th
12、at a significant number of women traveling alone and wishing to use the hotel restaurant were actually turned away.Many of the suggestions for improved services put forward by the Business Travel Association are relatively simple. (10) Placing tables in restaurants in a way that allows the head wait
13、er to introduce guests to one another, so they can choose to sit together over a meal, was a further suggestion. Guests in the dining room would then have the opportunity to meet up with others who might, for example, be attending the same conference, or have the same business interests.Wendy Wang,
14、Executive Manager of the Harbor Hotel, agreed with the Business Travel Association that hotel star ratings should be influenced by the level of service they offer lo female business guests. (11) Our survey highlighted the unwillingness of many women to air their views if they are treated badly, Wend
15、y Wang pointed out.A group of influential businesswomen recently met to discuss the results of the Business Travel Association questionnaire. They suggested that businesswomen should not hesitate to make it clear if they have a problem. (12) Once clients have gone. it is all too easy all the issue t
16、o be ignored by hotel managers, and it will also be forgotten by the overworked business executives themselves. A. The hotel staff assumed they should be booked into the same room. B. But there is clear evidence that things are slowly improving. C. This would enable women to make an informed choice
17、about a hotel, and they would not be placed in the uncomfortable position of having to complain about poor service. D. It is advisable for them to do this during their stay rather than waiting until they check out. E. Making sure that facilities in guest bedrooms eater equally to the needs of male a
18、nd female guests is one such idea. F. Most of the women, when questioned further, thought that the reason for this was that they were female and traveling alone. G. This is evident from the results of a questionnaire distributed to hotel guests by the Business Travel Association.（分数：5.00）填空项 1:_填空项
19、1:_填空项 1:_填空项 1:_填空项 1:_四、PART THREE(总题数：1，分数：6.00)Making the Right ImpressionThe first thing to remember when you go for a job interview is that this is not a one-sided affair. Treat it as you would do in a negotiation. After all, both you and the prospective employer are selling something. If you
20、approach an interview with the attitude of “any job will do“, the interviewer will realize that immediately. If the job is worth anything, you wont get it.You should prepare yourself for an interview just as you would do for a negotiation. Find out as much as you can about the company and the person
21、 who is to interview you. Dont be caught unawares. Go to the Internet and look at the companys website. Compare it with that of its competitors. Alternatively, look at the Yellow Pages or trade magazines to see how they advertise themselves. Make enquiries at the Chamber of Commerce and other releva
22、nt organizations. Find out at least a little about the sector se that you can ask interesting questions.Think of and note down your strengths and the opportunities that lie ahead. No matter how high unemployment is, regardless of how miserable you are in your current job, its always an advantage to
23、see things in a positive light. If you have little or no experience m a particular area, consider your capabilities in a similar area. Spend some time trying to imagine what type of employee the company is looking for and what makes you suitable for the job being advertised.First impressions count,
24、so look good and feel good before you go. Choose clothes that make you feel confident, Find out what clothes may put the interviewer off. Ensure you arrive at the interview with time to spare. According to more than one recruitment agency we spoke to. interviewees must understand the importance not
25、only of their personal appearance but also of their body language. During the interview, breathe calmly and try not to appear too nervous. Look the interviewer in the eye and adopt similar body language to theirs. Smile and feel relaxed, enthusiastic and assertive. Remember one thing, though: assert
26、ive does net mean aggressive.Dont just answer “yes“ or “no“ to questions. Treat every question as an opportunity to demonstrate that you are suitable for the job, but remember to stick to the point. When asked about your interests, include group as well as individual activities/hobbies. Be on the lo
27、okout for tricky questions about your personal life. You dont need to lie; just sell yourself in the best light. This is something the interviewee needs to be able to do as well. You have the right to find out whether or not you want to work for the company. Furthermore, your interest in the nature
28、of the Comply and how it is nm may well end up being your big selling point.（分数：6.00）(1).In job interviews, candidates tend to ignore the fact that（分数：1.00）A.they are at a disadvantage.B.they are buying and selling at the same time.C.an interview is like a presentation.D.the interviewer will be real
29、isti(2).To prepare yourself for the interview, the writer（分数：1.00）A.tells you to visit the competitors.B.advises you to do research on the company.C.says that you ought to prepare questions beforehand.D.advises you to know little about the sector.(3).When you go to the interview, make sure that you（
30、分数：1.00）A.are over-confident.B.can make up your mind in four minutes.C.are dressed in suitable attire.D.do not arrive too early.(4).The author states that（分数：1.00）A.looking good does not give you an advantage.B.nervousness can put people off.C.interviewers mistake aggressiveness for assertiveness.D.
31、smiling and eye contact are important.(5).During the interview（分数：1.00）A.you may need to think carefully about how to answer questions.B.some tricky questions concern the personal life of the candidate.C.the interviewee must put him or herself in the best light.D.you should not talk about your right
32、s.(6).Which of the following is not expressed in the text?（分数：1.00）A.Short answers limit your chances of creating a positive impression.B.All over the world, candidates are expected to wear a suit to a job interview.C.Showing interest in a company may increase your chances of being offered a job.D.I
33、nterviewers can “read between the lines“ (that is, they can understand more about us than we say).五、PART FOUR(总题数：1，分数：15.00)Since HBC Leather Goods was formed in 2000. the company has reported one success story alter another. The company, which has become known for its top (19) leather goods, (20)
34、its new collection last month at the May Hotel in London. It was (21) by more than 300 people. For the first time the collection included smaller (22) such as purses, wallets arm gift sets.The (23) of HBC success is the strength of the sales team, and it is (24) that by the end of this year there co
35、uld be well over three thousand salespeople world-wide selling HBC products. To (25) the top sellers, HBC is offering them an all-expenses-paid trip to Las Vegas in America in July. Managing director Peter White says that the five-day holiday will (26) all flights as well as meals and hotel accommod
36、ation. Trips to the top shows and the Grand Canyon will also be (27) .Mr. White says that the (28) has had an enthusiastic (29) . from the sales force, and will (30) a continued increase in sales. The restructuring of the companys price range, which has (31) in 70% of their goods now being priced un
37、der 30. will also (32) sales. The new price range is (33) at customers with a few spare pounds in their pockets making an impulse purchase.（分数：15.00）A.performanceB.qualityC.productD.quantityA.launchedB.beganC.headedD.ledA.metB.accompaniedC.attendedD.joinedA.partsB.componentsC.unitsD.itemsA.mysteryB.
38、secretC.puzzleD.codeA.estimatedB.guessedC.countedD.supposedA.compensateB.refundC.commissionD.rewardA.containB.combineC.coverD.engageA.producedB.organizedC.formedD.designedA.giftB.offerC.presentD.favorA.returnB.answerC.replyD.responseA.ensureB.manageC.provideD.makeA.causedB.resultedC.finishedD.Comple
39、tedA.improveB.expandC.heightenD.liftA.aimedB.pointedC.sentD.given六、PART FIVE(总题数：1，分数：12.00)Know the needs of your audience. Put what you have to say in alogical sequence. Ensure your speech will be captivating up to 34 your audience as well as worth their time and attention. Practice35 and rehearse
40、 of your speech at home or where you can be at ease36 and comfortable, in the front of a mirror, your family, friends or37 your colleagues. Use a tape-recorder and listen to yourself. Videotape38 your presentation and analyze on it. Know what your strong and39 weak points are. Emphasize your strong
41、points during your presentation.40 When you are presenting it in front of an audience, you are performing41 as an actor is on stage. How much you are being perceived is very42 important. Dress appropriately for the occasion, Be solemn if your43 topic is serious. Present the desired image to your aud
42、ience. Speak44 slowly, enunciate clearly, and show off appropriate emotion and feeling45 relating to your topic subject. Vary the tone of your voice and dramatize if necessary.（分数：12.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_七、WRITING(总题数：2，分数：10.00)1.PAR
43、T ONEYou have received a fax from a customer who in the fax complained that he had received 100 green motorbikes instead of 50 green and 50 blue motorbikes. In order to solve the problem and find out the facts, write an email to Mr. Robert Simon, who is in charge of delivering goods from warehouse.T
44、ell him about the claim.Mention the date of delivery.Ask for the invoice in duplicate.（分数：5.00）_2.PART TWOWrite 40 - 50 words on a separate sheet.You work for Jenny, a shop which sells up-market clothing. You are asked to find a way to increase the profits of your shop.Read the following figure show
45、ing the results of a survey of two up-market specialty shops. Point A refers to your shop. Point B refers to lily Fashion shop, your main competitor, near your shop.Use the figure to write a report (about 120 - 140 words) recommending ways of improving the quality and pricing of your shop.Write on y
46、our Answer Sheet.（分数：5.00）_八、LISTENING(总题数：0，分数：0.00)九、PART ONE(总题数：0，分数：0.00)十、Conversation One(总题数：1，分数：4.00)Phone Message:Date: April 11th. 20-Name of caller: Jack Hanks from HBC (1) Message: Cant attend meeting tomorrow.Sending Alex (2) instead.Hes their new (3) Manager.Going to talk about (4) （
47、分数：4.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_十一、Conversation Two(总题数：1，分数：4.00)ORDER FORMOrder No: 10242 Date: Oct. 16thType of Goods: (5) Quantity: (6) Deliver to: Peter Crusoe in (7) When required: (8) （分数：4.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_十二、Conversation Three(总题数：1，分数：4.00)Automobile RepairsCustomer: Mr. (9) Make of ear: FordYear of manufacture: (10) Parts needing repair: (11) Note: pick car up on Wednesday from (12) （分数：4.00）填空项
