1、ICS03.080.30 A10 山 东 省 地 方 标 准 DB37 DB37/T 12262009 家政服务钟点服务质量规范 2009-05-07发布 2009-06-01实施 山东省质量技术监督局 发布 DB37/T 12262009 I 目 次 a0a1a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a3a3
2、1 a4a5a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a6 2 a7a4a8a9a10a11a12a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2
3、a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a6 3 a13a14a15a16a17a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a19 4 a20a21a22a23a24a2
4、5a26a27a28a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a19 5 a29a30a22a23a31a32a33a34a27a28a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a1
5、8a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a35 6 a20a21a22a23a36a37a38a39a27a28a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a1
6、8a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a35 7 a22a23a40a41a42a43a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a1
7、8a18a18a18a18a18a44 DB37/T 12262009 II 前 言 a34a45a46a47a48a49a50a45a46a51a52a53a54a55a56a57 a34a45a46a47a48a49a50a22a23a45a46a51a58 a13 a59a37a60a61a62a57 a34a45a46a63a64a65a66a67a68a69a70a71a72a73a74a22a23a75a76a48a49a50a45a46a51a52a53a54a57 a34a45a46a77a27a63a64a36a67a78a79a80a76a81a79a82a76a83a71
8、a84a76a85a86a87a76a88a89a76a90a91a76a92a93a57 DB37/T 12262009 1 家政服务钟点服务质量规范 a94 a95a96 a34a45a46a97a16a98 a20a21 a22a23a99a26a100 a13 a14a15a16a17a76 a20a21 a22a23a24a25a26a27a28a76 a29 a30a22a23a31a32a33a34a27a28a76 a20a21 a22 a23a36a37a38a39a27a28a76a22a23a40a41a42a43a57 a34a45a46a101a102a103a48a
9、49a50a104a30a105a106a107 a29 a30a22a23a31a32a55a108a100 a20a21 a22a23a57 a109 a110a95 a111a112a113a114a115 a116a117a118a119a120a100a121a122a123a124a34a45a46a100a125a102a126a127a128a34a45a46a100a121a122a57a129a130a131a132a133a100a125a102a118a119a134a135a136a137a138a139a100 a140a141a65a142a143a144a145
10、a146a147a100a107a148a149a150a140a151a152a153a143a101a102a103a34a45a46a134a154a126a134a155a156a157a158a34a45a46a159a127a160a161a100a162a163a52a53 a130a164a165a166a102a167a168a118a119a100a169a170a152a34a57a129a130a143a131a132a133a100a125a102a118a119a134a135a169a170a152a34a101a102a103a34a45a46a57 a171a
11、172a173a174 a19 a175 a35 a176 a35a177a178a179a39a180a181 a171a172a173a174 a35 a182a183a176a175 a18 a184 a185 a35 a182a182a183 a75a105a22a23a180a181a186 a184a187 a24a67 a29 a30a22a23 a188a172 a44 a175a173a174 a175 a35a19 a185 a35 a182a182a175 a29 a30a22a23 a189a189a190a191a192 a193a194a39a37a22a23a40
12、a41a97a195 a188a172 a44 a175a173a174 a19a19a19a19 a185 a35 a182a182a184 a29 a30a22a23 a189a189a196 a29 a197a198a22a23a40a41a97a195 a188a172 a44 a175a173a174 a19a19a19a35 a185 a35 a182a182a184 a29 a30a22a23 a189a189 a29 a23a22a23a40a41a97a195 a188a172 a44 a175a173a174 a19a19a19a44 a185 a35 a182a182a1
13、84 a29 a30a22a23 a189a189a199 a54a200a194a22a23a40a41a97a195 a188a172 a44 a175a173a174 a19a19a19 a176 a185 a35 a182a182a184 a29 a30a22a23 a189a189a201a191 a22a23a40a41a97a195 a188a172 a44 a175a173a174 a202a202a202 a29 a30a22a23 a189a189 a42a89a22a23a40a41a97a195 a203a120a80a36a204a205a15a206a207a208
14、a209a210a211a212 a203a213a103a214a215a132a216a102a217a218a219a220a221a100a222a223a212a142a207a75a187a224a225a35a182a182a44a226a19a35a227a149 a228 a229a230 a231a232a233 a171a172a173a174 a35 a182a183a176a175 a18 a184 a76 a188a172 a44 a175a173a174a175 a35a19a76 a188a172 a44 a175a173a174 a19a19a19a19a76
15、 a188a172 a44 a175a173a174 a19a19a19a35a76 a188a172 a44 a175a173a174 a19a19a19a44a76 a188a172 a44 a175a173a174 a19a19a19 a176 a76 a188a172 a44 a175a173a174a202a202a202 a234a16a100a235a26a116a117 a13 a14a15a16a17a101a102a103a34a45a46a57 a228a236a94 a20a21 a22a23 a237a158a209a210a27a28a134a235a238a239
16、a240a128a241a242a65a66a100a214a215a132a217a240a216a100 a29 a30a22a23a57 a228a236a109 a29 a30a22a23a31a32 a237a211a243a244a245a246a247a248a213a100a249a40a134a250a251 a29 a30a22a23a252a253a193a208a100a254a255a57a142a34a45a46a235a116a0a1a22a23a31a32a149 a228a236a228 a20a21 a22a23a36a37 a250a251a235a238
17、a239a240a128a241a242a65a66a100a214a215a132a217a240a216a100 a29 a30a22a23a36a37a57a2a1 a20a21 a217a57 a3 a4a5a6a7a8a9a10a11a12 a3a236a94 a20a21 a22a23a24a25 a20a21 a22a23a24a25a24a128a67 a189a189 a42a89a22a23a13 a189a189 a29 a23a22a23a13 DB37/T 12262009 2 a189a189a196 a29 a197a198a22a23a13 a189a189a2
18、01a191 a22a23a13 a189a189a190a191a192 a193a194a39a22a23a13 a189a189a199 a54a200a194a22a23a13 a189a189 a135a14a22a23a57 a3a236a109 a15a16a6a7a11a12 a17a18a209 a188a172 a44 a175a173a174 a202a202a202 a100a27a28a57 a3a236a228 a19a7a6a7a11a12 a17a18a209 a188a172 a44 a175a173a174 a19a19a19a35 a185 a35 a18
19、2a182a184 a100a27a28a57 a3a236a3 a20a19 a21a22a6a7a11a12 a17a18a209 a188a172 a44 a175a173a174 a19a19a19a19 a185 a35 a182a182a184 a100a27a28a57 a3a236a23 a24 a25a6a7a11a12 a17a18a209 a188a172 a44 a175a173a174 a19a19a19 a176 a185 a35 a182a182a184 a100a27a28a57 a3a236a26 a27 a25a28a29a30a31a6a7a11a12 a
20、17a18a209 a188a172 a44 a175a173a174 a175 a35a19 a185 a35 a182a182a175 a100a27a28a57 a3a236a32 a33 a34a35a30a6a7a11a12 a17a18a209 a188a172 a44 a175a173a174 a19a19a19a44 a185 a35 a182a182a184 a100a27a28a57 a3a236a36 a37a38a6a7a11a12 a135a14a22a23a17a39a40a41a104a22a23a209a210a42a16a134a245a234a42a138a
21、55a108a22a23a100a40a41a57 a23 a19 a43a6a7a44a45a46a47a11a12 a23a236a94 a29 a30a22a23a31a32a48a17a157a158a22a23a24a25a18a209 a171a172a173a174 a35 a182a183a176a175 a18 a184 a185 a35 a182a182a183 a120a186a49a50a100a27a28a51a134a52a17a18a209a116a117a27a28a67 a189a189 a42a89a22a23a31a32a17a18a209 a188a17
22、2 a44 a175a173a174 a202a202a202 a120a49a18a19a100a27a28a13 a189a189 a29 a23a22a23a31a32a17a18a209 a188a172 a44 a175a173a174 a19a19a19a35 a185 a35 a182a182a184 a120 a176 a18a19a100a27a28a13 a189a189a196 a29 a197a198a22a23a31a32a17a18a209 a188a172 a44 a175a173a174 a19a19a19a19 a185 a35 a182a182a184 a1
23、20 a176 a18a19a100a27a28a13 a189a189a201a191 a22a23a31a32a17a18a209 a188a172 a44 a175a173a174 a19a19a19 a176 a185 a35 a182a182a184 a120 a176 a18a19a100a27a28a13 a189a189a190a191a192 a193a194a39a22a23a31a32a17a18a209 a188a172 a44 a175a173a174 a175 a35a19 a185 a35 a182a182a175 a120a186 a176 a50a100a27
24、a28a13 a189a189a199 a54a200a194a22a23a31a32a17a18a209 a188a172 a44 a175a173a174 a19a19a19a44 a185 a35 a182a182a184 a120 a176 a18a19a100a27a28a13 a189a189 a135a14a22a23a36a37a249a40a22a23a209a210a42a16a57 a23a236a109 a20a21 a22a23a36a37a53a54a249a40a27a28a48a17a157a158a22a23a24a25a18a209a171a172a173
25、a174 a35 a182a183a176a175 a18 a184 a185 a35 a182a182a183 a186 a183 a50a248a213a27a28a51a134a52a17 a18a209a116a117a27a28a67 a189a189 a42a89a22a23a36a37a249a40a17a18a209 a188a172 a44 a175a173a174 a202a202a202 a120a49a18a35a100a27a28a13 a189a189 a29 a23a22a23a36a37a249a40a17a18a209 a188a172 a44 a175a17
26、3a174 a19a19a19a35 a185 a35 a182a182a184 a120 a176 a18a35a100a27a28a13 a189a189a196 a29 a197a198a22a23a36a37a249a40a17a18a209 a188a172 a44 a175a173a174 a19a19a19a19 a185 a35 a182a182a184 a120 a176 a18a35a100a27a28a13 a189a189a201a191 a22a23a36a37a249a40a17a18a209 a188a172 a44 a175a173a174 a19a19a19
27、a176 a185 a35 a182a182a184 a120 a176 a18a35a100a27a28a13 a189a189a190a191a192 a193a194a39a22a23a36a37a249a40a17a18a209 a188a172 a44 a175a173a174 a175 a35a19 a185 a35 a182a182a175 a120 a176 a18a19a18a35a100a27a28a13 a189a189a199 a54a200a194a22a23a36a37a249a40a17a18a209 a188a172 a44 a175a173a174 a19a1
28、9a19a44 a185 a35 a182a182a184 a120 a176 a18a35a100a27a28a13 a189a189 a135a14a22a23a36a37a249a40a22a23a209a210a42a16a57 a26 a4a5a6a7a55a56 a57 a31a11a12 a26a236a94 a20a21 a22a23a36a37a38a39a17a18a209a203a120a80a36a204a205a15a206a207a208a209a210a211a212a76a203a213a103a214a215a132a216a102a217a218a219a2
29、20a221a100a222a223a212 a142a207a75 a187a224a225 a35 a182a182 a44a226a19a35a227a149a58a206 a29 a248a213a211a59a76a211a97a15a97a50a100a27a28a57 a26a236a109 a60a61 a62a63a64a65a66a67 a60a61 a68a69a70 a60a61 a71a72a73a74a75a76a77a78a79a80a81a82a83a84a85a86a87a88a80a89a66a67 a60a61 a68a69a90 a91a92a83a84
30、a93a94a70a85a86a95a96a97a98a99a100a71a72a101 DB37/T 12262009 3 a102a103a104 a60a61 a62a63a64a105a106a107a108a97a109a110a66a67 a60a61a111 a76a80a112a113a66a67 a60a61 a114a115a101 a102a103a116 a66a67 a60a61 a68a69a117a118a66a67 a60a61 a119a120 a111 a76a64a121a122a123a124a80a125a126a127a128a129a130a101
31、 a102a103a131 a66a67 a60a61 a68a69a70 a60a61 a105a129a64a132a105a133 a134a135a136 a137a138a139a140a141a142a143 a144 a137a138a138a139 a70a145a146a80a90a147a64a148 a149a149 a69a150a151a106a152a153a154a155a156a70 a60a61 a105a129a64a132a105a133 a134a135a136 a137a138a139a140a141a142a143 a144 a137a138a138
32、a139 a157a158a142a140a142a137a142a137 a70a145a146a159 a149a149 a157 a160 a151a106a152 a153a154a155a156a70 a60a61 a105a129a64a132a105a133 a134a135a136 a137a138a139a140a141a142a143 a144 a137a138a138a139 a157a158a142a140a142a137a142a161 a70a145a146a159 a149a149a162 a163a105a129a64a132a105a133 a134a135a
33、136 a137a138a139a140a141a142a143 a144 a137a138a138a139 a157a158a142a140a142a137a142a161 a70a145a146a159 a149a149 a78a79a105a129a64a132a105a133 a134a135a136 a137a138a139a140a141a142a143 a144 a137a138a138a139 a157a158a142a140a142a137a142a140 a70a145a146a101 a102a103a102 a164a165a166a167 a168a169a170a1
34、71a172a173a174 a66a67 a60a61 a68a69a70a175a176a151a106a64a132a105a133 a134a135a136 a137a138a139a140a141a142a143 a144 a137a138a138a139a157a158a142a161a142a137 a70a145a146a101 a177 a166a167 a178a179a180a181 a177a103a182 a183a184 a185a186a187a188a189a190 a60a61 a62a63a64a191a192a193a114a70a194a85a195a1
35、96a197a198a127a128a70a199a200a130a201a80a100 a111a202 a203a66a67 a60a61 a69a70 a60a61 a204a205a80a206a207a208a73 a60a61 a209a210a80a112a113a66a67 a60a61 a68a69a70 a60a61 a211a212a101 a177a103a213 a166a167 a178a179a214a215 a60a61 a62a63a64a216a217a218a219a220a221a100a197a198a222a223a70a224a225a101 a1
36、77a103a104 a166a167 a178a179a226a227 a177a103a104a103a182 a228 a127a229 a60a61 a62a63a230a231 a60a61 a209a210a232a233a80 a60a61 a62a63a234a235 a228 a127a123a124a236a106a80a237a234a238a239a240a241a123a221a242a243a244a193 a198a222a223a236a106a101 a177a103a104a103a213 a66a67 a60a61 a209a210a245a246a236a106a247a248a64a249a250a133 a134a135a136 a251a141a137a140a137a252a139a253 a70a95a254a101
