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客户投诉处理部门分类表.doc

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客户投诉处理部门分类表项目主管部门客户投诉调查及处理客户投诉反映业务部门调查制造部质量管理部责任归属判定总经理室生产管理室处理期限管理总经理室生产管理室成品退回处理检验品检室收科总务部客户投诉改善及追踪改善表提出总经理室生产管理室改善项目拟定制造部改善项目确认总经理室生产管理室改善项目执行有关部门改善项目督促总经理室生产管理室

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