1、BS EN 16992:2017Competency for CustomsRepresentativesBSI Standards PublicationBS EN 16992:2017 BRITISH STANDARDNational forewordThis British Standard is the UK implementation of EN 16992:2017.BSI, as a member of CEN, is obliged to publish EN 16992 as a British Standard. However, attention is drawn t
2、o the fact that during the development of this European Standard, the UK committee voted against its approval as a European Standard.The UK committees main concerns are: the requirement to comply with all 21 competencies (see 5.3.2) is too rigorous and does not align with current UK practice. The UK
3、 committee are of the opinion that assessment should only be against those competencies relevant to the services provided by the individual and/or organization being assessed; the standard focuses on the individual acting as a customs representative and does not adequately cover organizational level
4、 requirements. In the UK, the services covered in this standard may be offered at a corporate level by freight forwarders, customs agents and consultants etc.The UK participation in its preparation was entrusted by Technical Committee SVS/11, Transport services, to Subcomittee SVS/11/3, Transport Se
5、rvices - Competency for Customs Representatives.A list of organizations represented on this committee can be obtained on request to its secretary.This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. The British St
6、andards Institution 2017. Published by BSI Standards Limited 2017ISBN 978 0 580 93396 7ICS 03.080.99; 03.160Compliance with a British Standard cannot confer immunity from legal obligations.This British Standard was published under the authority of the Standards Policy and Strategy Committee on 28 Fe
7、bruary 2017.Amendments/corrigenda issued since publicationDate Text affectedg3g3g3g8g24g21g18g19g8g4g17g3g22g23g4g17g7g4g21g7g3g17g18g21g16g8g3g8g24g21g18g19g50g8g17g17g8g3g8g24g21g18g19g34g12g22g6g11g8g3g17g18g21g16g3EN 16992 g3 g3g3 g13g131g144g151g131g148g155g3g884g882g883g889g3g12g6g22g3g882g885
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9、g149g3g134g135g149g3g148g135g146g148g177g149g135g144g150g131g144g150g149g3g135g144g3g134g145g151g131g144g135g3 g3 g14g145g143g146g135g150g135g144g156g131g144g136g145g148g134g135g148g151g144g137g135g144g3g136g242g148g3g29g145g142g142g152g135g148g150g148g135g150g135g148g3g23g138g139g149g3g8g151g148g14
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14、g134g149g3g143g131g155g3g132g135g3g145g132g150g131g139g144g135g134g3g145g144g3g131g146g146g142g139g133g131g150g139g145g144g3g150g145g3g150g138g135g3g6g8g17g486g6g8g17g8g15g8g6g3g16g131g144g131g137g135g143g135g144g150g3g6g135g144g150g148g135g3g145g148g3g150g145g3g131g144g155g3g6g8g17g3g143g135g143g13
15、2g135g148g484g3g3g23g138g139g149g3g8g151g148g145g146g135g131g144g3g22g150g131g144g134g131g148g134g3g135g154g139g149g150g149g3g139g144g3g150g138g148g135g135g3g145g136g136g139g133g139g131g142g3g152g135g148g149g139g145g144g149g3g523g8g144g137g142g139g149g138g481g3g9g148g135g144g133g138g481g3g10g135g148
16、g143g131g144g524g484g3g4g3g152g135g148g149g139g145g144g3g139g144g3g131g144g155g3g145g150g138g135g148g3g142g131g144g137g151g131g137g135g3g143g131g134g135g3g132g155g3g150g148g131g144g149g142g131g150g139g145g144g3g151g144g134g135g148g3g150g138g135g3g148g135g149g146g145g144g149g139g132g139g142g139g150g1
17、55g3g145g136g3g131g3g6g8g17g3g143g135g143g132g135g148g3g139g144g150g145g3g139g150g149g3g145g153g144g3g142g131g144g137g151g131g137g135g3g131g144g134g3g144g145g150g139g136g139g135g134g3g150g145g3g150g138g135g3g6g8g17g486g6g8g17g8g15g8g6g3g16g131g144g131g137g135g143g135g144g150g3g6g135g144g150g148g135g
18、3g138g131g149g3g150g138g135g3g149g131g143g135g3g149g150g131g150g151g149g3g131g149g3g150g138g135g3g145g136g136g139g133g139g131g142g3g152g135g148g149g139g145g144g149g484g3g3g6g8g17g3g143g135g143g132g135g148g149g3g131g148g135g3g150g138g135g3g144g131g150g139g145g144g131g142g3g149g150g131g144g134g131g148
19、g134g149g3g132g145g134g139g135g149g3g145g136g3g4g151g149g150g148g139g131g481g3g5g135g142g137g139g151g143g481g3g5g151g142g137g131g148g139g131g481g3g6g148g145g131g150g139g131g481g3g6g155g146g148g151g149g481g3g6g156g135g133g138g3g21g135g146g151g132g142g139g133g481g3g7g135g144g143g131g148g141g481g3g8g14
20、9g150g145g144g139g131g481g3g9g139g144g142g131g144g134g481g3g9g145g148g143g135g148g3g28g151g137g145g149g142g131g152g3g21g135g146g151g132g142g139g133g3g145g136g3g16g131g133g135g134g145g144g139g131g481g3g9g148g131g144g133g135g481g3g10g135g148g143g131g144g155g481g3g10g148g135g135g133g135g481g3g11g151g14
21、4g137g131g148g155g481g3g12g133g135g142g131g144g134g481g3g12g148g135g142g131g144g134g481g3g12g150g131g142g155g481g3g15g131g150g152g139g131g481g3g15g139g150g138g151g131g144g139g131g481g3g15g151g154g135g143g132g145g151g148g137g481g3g16g131g142g150g131g481g3g17g135g150g138g135g148g142g131g144g134g149g48
22、1g3g17g145g148g153g131g155g481g3g19g145g142g131g144g134g481g3g19g145g148g150g151g137g131g142g481g3g21g145g143g131g144g139g131g481g3g22g135g148g132g139g131g481g3g22g142g145g152g131g141g139g131g481g3g22g142g145g152g135g144g139g131g481g3g22g146g131g139g144g481g3g22g153g135g134g135g144g481g3g22g153g139g
23、150g156g135g148g142g131g144g134g481g3g23g151g148g141g135g155g3g131g144g134g3g24g144g139g150g135g134g3g14g139g144g137g134g145g143g484g3g3g3g3g3g8g24g21g18g19g8g4g17g3g6g18g16g16g12g23g23g8g8g3g9g18g21g3g22g23g4g17g7g4g21g7g12g29g4g23g12g18g17g3g6g18g16g12g23g50g3g8g24g21g18g19g50g8g17g3g7g8g3g17g18g2
24、1g16g4g15g12g22g4g23g12g18g17g3g8g24g21g18g19g34g12g22g6g11g8g22g3g14g18g16g12g23g8g8g3g9g111g21g3g17g18g21g16g24g17g10g3g3g3g3CEN-CENELECg3Management Centre: Avenue Marnix 17, B-1000 Brussels g825g3g884g882g883g889g3g6g8g17g3 g4g142g142g3g148g139g137g138g150g149g3g145g136g3g135g154g146g142g145g139g
25、150g131g150g139g145g144g3g139g144g3g131g144g155g3g136g145g148g143g3g131g144g134g3g132g155g3g131g144g155g3g143g135g131g144g149g3g148g135g149g135g148g152g135g134g3g153g145g148g142g134g153g139g134g135g3g136g145g148g3g6g8g17g3g144g131g150g139g145g144g131g142g3g16g135g143g132g135g148g149g484g3g21g135g136
26、g484g3g17g145g484g3g8g17g3g883g888g891g891g884g483g884g882g883g889g3g8BS EN 16992:2017BS EN 16992:2017EN 16992:2017 (E) 2 Contents Page European foreword 4 Introduction 5 1 Scope 7 2 Normative references 7 3 Terms and definitions . 7 4 Competency for Customs representatives . 8 4.1 General 8 4.2 Kno
27、wledge and skills . 9 4.3 Definitions of the levels of knowledge and skills 9 4.4 Description of the 21 domains . 10 4.4.1 Customs business understanding . 10 4.4.2 Customs legislation and regulation 11 4.4.3 Tariff and classification 11 4.4.4 VAT related to import and export . 12 4.4.5 Excise relat
28、ed to import and export. 13 4.4.6 Valuation 13 4.4.7 Origin of goods . 14 4.4.8 Prohibitions and restrictions . 15 4.4.9 Risk analysis . 16 4.4.10 Supply chain operations . 17 4.4.11 Customs compliance assurance . 18 4.4.12 Customs IT systems and applications 19 4.4.13 Financial Customs payment proc
29、edures 19 4.4.14 Authorization management 21 4.4.15 Global environment and trends . 22 4.4.16 Entry of goods process 23 4.4.17 Transit process 24 4.4.18 Export and exit process 26 4.4.19 Temporary storage process 27 4.4.20 Special procedure process (excluding transit) 29 4.4.21 Release for free circ
30、ulation process . 31 5 Recommendations and guidelines for evaluation and assessment of competence requirements 32 5.1 General 32 5.2 Customs operational competencies to be evaluated and assessed 32 5.3 Recommendations and guidelines for evaluation and assessment process . 32 5.3.1 Organization . 32
31、5.3.2 Minimum Level 33 BS EN 16992:2017g8g17g3g883g888g891g891g884g483g884g882g883g889g3g525g8g526BS EN 16992:2017EN 16992:2017 (E) 3 5.3.3 Assessment Scheme . 34 5.4 Evaluation / assessment frame . 35 Annex A (informative) Proficiency levels . 36 Bibliography . 37 BS EN 16992:2017g8g17g3g883g888g89
32、1g891g884g483g884g882g883g889g3g525g8g526BS EN 16992:2017EN 16992:2017 (E) 4 European foreword This document (EN 16992:2017) has been prepared by Technical Committee CEN/TC 432 “Competency for Customs representatives”, the secretariat of which is held by AFNOR. This European Standard shall be given
33、the status of a national standard, either by publication of an identical text or by endorsement, at the latest by July 2017, and conflicting national standards shall be withdrawn at the latest by July 2017. Attention is drawn to the possibility that some of the elements of this document may be the s
34、ubject of patent rights. CEN shall not be held responsible for identifying any or all such patent rights. According to the CEN-CENELEC Internal Regulations, the national standards organisations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croa
35、tia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turk
36、ey and the United Kingdom. BS EN 16992:2017g8g17g3g883g888g891g891g884g483g884g882g883g889g3g525g8g526BS EN 16992:2017EN 16992:2017 (E) 5 Introduction This European Standard was established as a tool to support mutual understanding and provide transparency of language through the articulation of com
37、petencies required and deployed by Customs representatives. The European Standard will support customs representation services offered by any customs representative in an EU Member State where the customs representative is not established (Union Customs Code (UCC), Article 18.3). While being designe
38、d for customs representatives, this European Standard is fully in line with the criteria of customs competency required by the AEO-C status. One objective of this European Standard is to help to meet the AEO-C criteria of customs competency through a certification of compliance delivered by a certif
39、ication body (UCC, Article 39(d). DG TAXUD has developed an EU Customs Competency Framework (EU-CCFW) for the private sector. This European Standard is largely based on the operational competency section of that document. The EU-CCFW for the private sector is underpinned by a set of core values whic
40、h should be demonstrated by any trader or any individual working within the private sector and who interact with the customs administrations of the EU. The Customs Core Values are the values that underpin the goals and beliefs of everyone working in a customs related profession. They do not have an
41、associated proficiency level as each individual should strive to achieve and demonstrate these values at all times, and are considered fundamental to someones approach to their profession. The Core Values are as follows: 1. Strong ethics and high integrity 2. Operational excellence 3. Co-operation w
42、ith customs administrations 4. Customs compliance 5. Continual learning and professional development 6. Harmonized EU attitude and approach 7. European safety and security focus A competence can be a component of a job role, but it cannot be used as a substitute for similarly named job titles. Compe
43、tences can be aggregated, as required, to represent the essential content of a job role or profile. One single competence may be assigned to a number of different job profiles. This European Standard does not attempt to cover every possible competence deployed by a customs representative nor are the
44、 included competences necessarily unique to customs representatives. This standard articulates competences associated with the role of a customs representative including some that may be found in other professions but are very important in a customs representative context. However, to maintain a cus
45、toms representative focus, this standard avoids generic competences such as Communications or General Management. Although often applicable, such competences are comprehensively explained in other frameworks. Selecting competences for inclusion within the standard is therefore, not a scientific choi
46、ce, but a pragmatic process involving a broad cross-section of stakeholders who decided to include a competence based on knowledge, experience and the needs of industry. BS EN 16992:2017g8g17g3g883g888g891g891g884g483g884g882g883g889g3g525g8g526BS EN 16992:2017EN 16992:2017 (E) 6 Competence is an en
47、during concept and although technology, jobs, marketing terminology and promotional concepts within the customs environment change rapidly, this European Standard should remain constant. Continuity of the standard is important; following maintenance updates, it is essential that users are provided w
48、ith a simple upgrade path. Customs representatives may invest considerable time and resources to align processes or procedures with this standard. Organizations deploying these activities are reliant upon the standard and need to be confident of the continued sustainability of their processes. Updat
49、es of the standard must recognize this requirement and provide for continuity enabling use of the existing standard version until it is convenient to upgrade to the latest version. This European Standard is neutral; it does not follow the specific interests of a few major influencers, it is developed and maintained through an EU-wide balanced multi-stakeholder agreement process, under the umbrella of the European Committee for Standardization. It is a key component of the European Union Customs Code; it is designed for use by any organization engaged in customs representative human reso
