BS EN ISO 9241-300-2008 Ergonomics of human-system interaction - Part 300 Introduction nto electronic visual display requirements《人-机交互作用的人类工效学 电子可视显示器要求的介绍》.pdf

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1、BS EN ISO9241-300:2008ICS 13.180; 35.180NO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAWBRITISH STANDARDErgonomics of human-system interactionPart 300: Introduction to electronicvisual display requirements (ISO9241-300:2008)This British Standardwas published underthe authority

2、of theStandards Policy andStrategy Committee on 32008 BSI 2008ISBN 978 0 580 54340 1Amendments/corrigenda issued since publicationDate CommentsBS EN ISO 9241-300:2008National forewordThis British Standard is the UK implementation of EN ISO9241-300:2008.The UK participation in its preparation was ent

3、rusted to TechnicalCommittee PH/9, Applied ergonomics.A list of organizations represented on this committee can be obtained onrequest to its secretary.This publication does not purport to include all the necessary provisionsof a contract. Users are responsible for its correct application.Compliance

4、with a British Standard cannot confer immunityfrom legal obligations.1DecemberEUROPEAN STANDARDNORME EUROPENNEEUROPISCHE NORMEN ISO 9241-300November 2008ICS 13.180; 35.180English VersionErgonomics of human-system interaction - Part 300: Introductionto electronic visual display requirements (ISO 9241

5、-300:2008)Ergonomie de linteraction homme-systme - Partie 300:Introduction aux exigences relatives aux crans devisualisation lectroniques (ISO 9241-300:2008)Ergonomie der Mensch-System-Interaktion - Teil 300:Einfhrung in die Anforderungen an elektronische optischeAnzeigen (ISO 9241-300:2008)This Eur

6、opean Standard was approved by CEN on 28 December 2007.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical references c

7、oncerning such nationalstandards may be obtained on application to the CEN Management Centre or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into its o

8、wn language and notified to the CEN Management Centre has the same status as theofficial versions.CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuani

9、a, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMIT EUROPEN DE NORMALISATIONEUROPISCHES KOMITEE FR NORMUNGManagement Centre: rue de Stassart, 36 B-1050 Brussels 2008 CEN All

10、 rights of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN ISO 9241-300:2008: EBS EN ISO 9241-300:2008EN ISO 9241-300:2008 (E) 3 Foreword This document (EN ISO 9241-300:2008) has been prepared by Technical Committee ISO/TC 159 “Ergonomics“ in collabor

11、ation with Technical Committee CEN/TC 122 “Ergonomics“, the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by May 2009, and conflicting national standards shall

12、be withdrawn at the latest by May 2009. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. According to the CEN/CENELEC Internal Regulati

13、ons, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherla

14、nds, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. Endorsement notice The text of ISO 9241-300:2008 has been approved by CEN as a EN ISO 9241-300:2008 without any modification. BS EN ISO 9241-300:2008ISO 9241-300:2008(E) ISO 2008 All rights

15、 reserved iiiForeword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject

16、for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) o

17、n all matters of electrotechnical standardization. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task of technical committees is to prepare International Standards. Draft International Standards adopted by the technical committees

18、are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held

19、 responsible for identifying any or all such patent rights. ISO 9241-300 was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 4, Ergonomics of human-system interaction. ISO 9241 consists of the following parts, under the general title Ergonomic requirements for office work wit

20、h visual display terminals (VDTs): Part 1: General introduction Part 2: Guidance on task requirements Part 4: Keyboard requirements Part 5: Workstation layout and postural requirements Part 6: Guidance on the work environment Part 9: Requirements for non-keyboard input devices Part 11: Guidance on u

21、sability Part 12: Presentation of information Part 13: User guidance Part 14: Menu dialogues Part 15: Command dialogues Part 16: Direct manipulation dialogues Part 17: Form filling dialogues BS EN ISO 9241-300:2008ISO 9241-300:2008(E) iv ISO 2008 All rights reservedISO 9241 also consists of the foll

22、owing parts, under the general title Ergonomics of human-system interaction: Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services Part 110: Dialogue principles Part 151: Guidance on World Wide Web user interfaces Part 171: Guidance on software acces

23、sibility Part 300: Introduction to electronic visual display requirements Part 302: Terminology for electronic visual displays Part 303: Requirements for electronic visual displays Part 304: User performance test methods for electronic visual displays Part 305: Optical laboratory test methods for el

24、ectronic visual displays Part 306: Field assessment methods for electronic visual displays Part 307: Analysis and compliance test methods for electronic visual displays Part 308: Surface-conduction electron-emitter displays (SED) Technical Report Part 309: Organic light-emitting diode (OLED) display

25、s Technical Report Part 400: Principles and requirements for physical input devices Part 410: Design criteria for physical input devices Part 920: Guidance on haptic and tactile interactions For the other parts under preparation, see Annex A. BS EN ISO 9241-300:2008INTERNATIONAL STANDARD ISO 9241-30

26、0:2008(E) ISO 2008 All rights reserved 1Ergonomics of human-system interaction Part 300: Introduction to electronic visual display requirements 1 Scope This part of ISO 9241 provides an introduction to the other parts in the ISO 9241 “300” subseries, and explains its modular structure. The ISO 9241

27、“300” subseries establishes requirements for the ergonomic design of electronic visual displays. These requirements are stated as performance specifications, aimed at ensuring effective and comfortable viewing conditions for users with normal or adjusted-to-normal eyesight. Test methods and metrolog

28、y, yielding conformance measurements and criteria, are provided for design evaluation. The ISO 9241 “300” subseries is applicable to the visual ergonomics design of electronic visual displays for a diversity of tasks in a wide variety of work environments. 2 Normative references The following refere

29、nced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. ISO 9241-302, Ergonomics of human-system interaction Part 302: Termin

30、ology for electronic visual displays ISO 9241-303, Ergonomics of human-system interaction Part 303: Requirements for electronic visual displaysISO 9241-304, Ergonomics of human-system interaction Part 304: User performance test methods for electronic visual displays ISO 9241-305, Ergonomics of human

31、-system interaction Part 305: Optical laboratory test methods for electronic visual displays ISO 9241-306, Ergonomics of human-system interaction Part 306: Field assessment methods for electronic visual displays ISO 9241-307, Ergonomics of human-system interaction Part 307: Analysis and compliance t

32、est methods for electronic visual displays 3 Terms and definitions For the purposes of this document, the terms and definitions given in ISO 9241-302 apply. BS EN ISO 9241-300:2008ISO 9241-300:2008(E) 2 ISO 2008 All rights reserved4 Conformance Conformance shall be achieved by the use of an applicab

33、le compliance method according to ISO 9241-307, with consideration of the related test method or methods specified in ISO 9241-304, ISO 9241-305 and/or ISO 9241-306. If a compliance method cannot be established, ISO 9241-303 shall be used as a design guideline for applying ISO 9241-304, ISO 9241-305

34、 or ISO 9241-306, as relevant to the devising question. 5 Overview of the ISO 9241 “300” subseries The structure of the ISO 9241 “300” subseries (see Table 1) itself part of the ISO 9241 series of ergonomics standards (see Annex A) is intended to maximize the future extendibility of the subseries, a

35、llowing it to cover new technologies, tasks and environments, while at the same time minimizing that portion of its content that will be needed by a particular user. ISO 9241-302 defines terms that are common to the entire subseries. ISO 9241-303 presents the basic ergonomics guiding principles and

36、performance requirements, independent of technology, task and environment, based on human performance criteria. These requirements cannot be assessed as such, since every requirement has to be assessed using a test method applicable to the particular technology, task and environment in question. ISO

37、 9241-304 specifies test methods based on user tests that can be performed in usability laboratories meeting the quality criteria of ISO/IEC 17025. ISO 9241-305 includes test methods based on optical measurements, electrical measurements and observation which can be performed in optical labs meeting

38、 the quality criteria of ISO/IEC 17025. ISO 9241-306 includes test methods based on optical measurements and observation, which are suitable for field assessment in the actual workplace. ISO 9241-307 establishes compliance routes for different contexts of use (display technologies, tasks, environmen

39、ts and user groups). ISO/TR 9241-308 gives guidelines for surface-conduction electron-emitter displays (SED). ISO/TR 9241-309 gives guidelines for organic light-emitting diode (OLED) displays. Future developments in science and technology are to be covered by frequent amendments to ISO 9241-304, ISO

40、 9241-305, ISO 9241-306 and ISO 9241-307. In this manner, and whenever necessary, out-dated methods can be replaced by the state-of-the-art: the main core of information represented by the standards themselves will remain unchanged over an extended period of time; while amendments are used to cover

41、new developments, their form and brevity making it quicker and easier to define internationally standardized methods and criteria for display ergonomics. Table 1 Structure of ISO 9241 “300” subseries ISO 9241- 300 302 303 304 305 306 307 308 309 Introduction Terminology Ergonomics requirements User

42、performance test methods Optical laboratory test methods Field assessment methods Analysis and compliance test methods SED OLED1 Method 1 1 Method 1 1 Method 1 1 Method 1 2 Method 2 2 Method 2 2 Method 2 2 Method 2 n Method n n Method n n Method n n Method n a a aAs Technical Reports ISO/TR 9241-308

43、 and ISO/TR 9241-309 are entirely informative in nature and do not have to be reviewed until the data they provide are considered to be no longer valid or useful. BS EN ISO 9241-300:2008ISO 9241-300:2008(E) ISO 2008 All rights reserved 36 Integrated vs. modular products Display products are not alwa

44、ys single integrated products (e.g. PDA, cellular phones, ATM), but can also comprise a system of independent modules (system units, monitors, graphic cards) that will need to be separately type tested individually. There are cases where product features having ergonomic impact can be tested indepen

45、dently of the other modules in the same system. A part of the ISO 9241-300 subseries might well contain an analysis and compliance testing method for that particular type of product. In other cases, modules cannot be type-tested independently either because they affect one anothers behaviour, or bec

46、ause the image quality depends on the behaviour of the user. Here, ISO 9241-307 is unable to provide a complete analysis or compliance (see, for example, ISO/IEC 17025) testing methods, and a section of the analysis and compliance evaluation will instead have to be performed as field assessment at t

47、he workplace. See Table 2. Table 2 Example of analysis and compliance testing approach for a modular system Office PC Modules affecting a particular feature Some features covered by type testing Display monitor Display adapter Software User Task Lighting Number of display characters on screen X X X

48、X Viewing distance X X Addressable screen size X Addressable display resolution X X X X Type of character font and font size X X X Number of display colours X X X X X Number of grey steps X X X X X Refresh rate, flicker X X X X X Reflection characteristics X X X X NOTE 1 The analysis and compliance

49、testing of the individual modules was made for a specified set of intended usage, which included a specification of the range of other modules the particular module needed to be used with. NOTE 2 The test reports included a statement on the intended uses and other kinds of module the analysis and compliance testingcovered. NOTE 3 When a large system was purchased, the customer verified from the analysis and compliance testing reports th

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