1、BSI Standards PublicationBS ISO 11354-2:2015Advanced automationtechnologies and theirapplications Requirementsfor establishing manufacturingenterprise processinteroperabilityPart 2: Maturity model for assessingenterprise interoperabilityBS ISO 11354-2:2015 BRITISH STANDARDNational forewordThis Briti
2、sh Standard is the UK implementation of ISO 11354-2:2015. The UK participation in its preparation was entrusted to TechnicalCommittee AMT/5, Industrial architectures and integration frameworks.A list of organizations represented on this committee can be obtained on request to its secretary.This publ
3、ication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. The British Standards Institution 2015.Published by BSI Standards Limited 2015ISBN 978 0 580 87928 9ICS 25.040.01Compliance with a British Standard cannot confer immunit
4、y from legal obligations.This British Standard was published under the authority of the Standards Policy and Strategy Committee on 30 June 2015.Amendments/corrigenda issued since publicationDate T e x t a f f e c t e d ISO 2015Advanced automation technologies and their applications Requirements for
5、establishing manufacturing enterprise process interoperability Part 2: Maturity model for assessing enterprise interoperabilityTechnologies dautomatisation avances et leurs applications Exigences relatives ltablissement dun processus dinteroprabilit pour les entreprises de fabrication Partie 2: Modl
6、e de maturit pour lvaluation de linteroprabilit dentrepriseINTERNATIONAL STANDARDISO11354-2First edition2015-07-01Reference numberISO 11354-2:2015(E)BS ISO 11354-2:2015ISO 11354-2:2015(E)ii ISO 2015 All rights reservedCOPYRIGHT PROTECTED DOCUMENT ISO 2015, Published in SwitzerlandAll rights reserved
7、. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at
8、 the address below or ISOs member body in the country of the requester.ISO copyright officeCh. de Blandonnet 8 CP 401CH-1214 Vernier, Geneva, SwitzerlandTel. +41 22 749 01 11Fax +41 22 749 09 47copyrightiso.orgwww.iso.orgBS ISO 11354-2:2015ISO 11354-2:2015(E)Foreword ivIntroduction v1 Scope . 12 Nor
9、mative references 13 Terms and definitions . 14 Abbreviated terms 35 Conformity with this part of ISO 11354 36 Basic concepts of enterprise interoperability . 36.1 Enterprise interoperability 36.2 Framework for enterprise interoperability . 37 The maturity model for enterprise interoperability (MMEI
10、) 47.1 Scope of model 47.2 Overview of the levels of interoperability maturity . 48 Specification of the five maturity levels . 68.1 Maturity level 0 Unprepared . 68.2 Maturity level 1 Defined 78.3 Maturity level 2 Aligned . 78.4 Maturity level 3 Organized 88.5 Maturity level 4 Adaptive 99 Concern-b
11、ased assessment of maturity levels 99.1 Approach 99.2 Maturity assessment guidelines . 109.3 Illustrative data 129.4 Graphical representation of maturity level by concern and barrier 13Bibliography .16 ISO 2015 All rights reserved iiiContents PageBS ISO 11354-2:2015ISO 11354-2:2015(E)ForewordISO (th
12、e International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committ
13、ee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechn
14、ical standardization.The procedures used to develop this document and those intended for its further maintenance are described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the different types of ISO documents should be noted. This document was drafted i
15、n accordance with the editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights.
16、Details of any patent rights identified during the development of the document will be in the Introduction and/or on the ISO list of patent declarations received (see www.iso.org/patents).Any trade name used in this document is information given for the convenience of users and does not constitute a
17、n endorsement.For an explanation on the meaning of ISO specific terms and expressions related to conformity assessment, as well as information about ISOs adherence to the WTO principles in the Technical Barriers to Trade (TBT) see the following URL: Foreword - Supplementary informationISO 11354-2 wa
18、s prepared by the European Committee for Standardization (CEN) Technical Committee CEN/TC 310, Advanced automation technologies and their applications (as CEN/TS 16658:2014) and was adopted, under a special “fast-track procedure”, by ISO/TC 184 Automation systems and integration, Subcommittee SC 5,
19、Interoperability, integration, and architectures for enterprise systems and automation applications, in parallel with its approval by the ISO member bodies.ISO 11354 consists of the following parts, under the general title Advanced automation technologies and their applications Requirements for esta
20、blishing manufacturing enterprise process interoperability: Part 1: Framework for enterprise interoperability Part 2: Maturity model for assessing enterprise interoperabilityThe following parts are planned: Part 3: Requirements for information and communication technology-enabled enterprise interope
21、rabilityiv ISO 2015 All rights reservedBS ISO 11354-2:2015ISO 11354-2:2015(E)IntroductionThis part of ISO 11354 is based on ISO 11354-1, which describes the background and motivation for ISO 11354, and provides a framework for enterprise interoperability (FEI) for describing and representing concern
22、s, barriers and approaches to enabling enterprise interoperability. It identifies four levels of concern (business, process, services, data) and three kinds of barriers (conceptual, technological, organizational) that are significant for enterprise interoperability, and specifies three approaches (i
23、ntegrated, unified, federated) to address these concerns and overcome these barriers.This part of ISO 11354 is also based on work carried out in European projects such as ATHENA9,10and INTEROP NoE14.The barriers and concerns identified in ISO 11354-1 are used to characterize five levels of interoper
24、ability maturity. For each combination of barriers and concerns, for all levels of interoperability maturity, mechanisms are specified to enable an enterprise to assess its interoperability capabilities, and to evaluate these against characterizations of maturity level. Two methods are then specifie
25、d for overall assessment:a) by concern and barrier, orb) by maturity level.An illustrative method is provided to show how concern and barrier assessments can be combined into a graphical representation, so providing an overall indication of existing enterprise capability to interoperate with others
26、(“as is”). Additionally this analysis and representation can identify where capabilities that are needed to achieve desired higher levels of interoperability are insufficient and consequently investment or reengineering is required (“to be”).ISO 11354 focuses on, but is not restricted to, enterprise
27、 (manufacturing or service) interoperability. It is intended for use by people who are concerned to assess capabilities for enterprise interoperability and identify areas where those might need to be improved to meet the needs and ambitions of the enterprise. ISO 2015 All rights reserved vBS ISO 113
28、54-2:2015BS ISO 11354-2:2015Advanced automation technologies and their applications Requirements for establishing manufacturing enterprise process interoperability Part 2: Maturity model for assessing enterprise interoperability1 ScopeThis part of ISO 11354 specifies: levels to represent the capabil
29、ity of an enterprise to interoperate with other enterprises; measures for assessing the capability of a specific enterprise to interoperate with other enterprises; methods for combining these measures into two kinds of overall assessment: maturity level by concern and barrier, and assessment relativ
30、e to four designated maturity levels; a method for representing concern and barrier overall assessments in a graphical form and for identifying where capabilities are required to achieve desired higher levels of interoperability.2 Normative referencesThe following documents, in whole or in part, are
31、 normatively referenced in this document and are indispensable for its application. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.ISO 11354-1:2011, Advanced automation technologies and th
32、eir applications Requirements for establishing manufacturing enterprise process interoperability Part 1: Framework for enterprise interoperability3 Terms and definitionsFor the purposes of this document, the following terms and definitions apply.3.1enterpriseone or more organizations sharing a defin
33、ite mission, goals, and objectives to offer an output such as a product or serviceNote 1 to entry: This term includes related concepts such as extended enterprise or virtual enterprise.SOURCE: ISO 15704:2000, 3.63.2enterprise interoperabilityability of enterprises and entities within those enterpris
34、es to communicate and interact effectivelyNote 1 to entry: Interoperability is considered as significant if the interactions can take place in at least one of the four areas of interoperability concerns: data, service, process and business.SOURCE: ISO 11354-1:2011, 2.1INTERNATIONAL STANDARD ISO 1135
35、4-2:2015(E) ISO 2015 All rights reserved 1BS ISO 11354-2:2015ISO 11354-2:2015(E)3.3enterprise interoperationinteractions between enterprise entities3.4maturity leveldecimal in the range of 0 to 4 providing a numeric representation of the highest level of enterprise interoperability maturity achieved
36、 for a particular combination of interoperability concern and interoperability barrierNote 1 to entry: A maturity level represents the degree of ability of the set of enterprise ICT-related capabilities that determine the ability of the enterprise to interoperate with other enterprises. Other enterp
37、rises may be suppliers, customers, partners, subsidiaries or others.Note 2 to entry: The five maturity level integer values of 0, 1, 2, 3 and 4 are designated to have the following meanings: 0 unprepared, 1 defined, 2 aligned, 3 organized, 4 adaptive, possibly with intermediate values representing p
38、artial and intermediate states between these levels. These five level values are further specified in 7.2.3.5interoperability approachmanner in which interoperability problems are solved and barriers are overcomeNote 1 to entry: ISO 11354-1 defines three interoperability approaches: integrated, unif
39、ied and federated.SOURCE: ISO 11354-1:2011, 2.43.6interoperability barrierincompatibility between entities within the enterprise that obstructs the exchange of information and other items, the utilization of services or the common understanding of exchanged itemsNote 1 to entry: ISO 11354-1 defines
40、three categories of barriers: conceptual, technological and organizational.SOURCE: ISO 11354-1:2011, 2.23.7interoperability concernaspect of interaction or interoperation that is of interest to an enterprise stakeholderNote 1 to entry: ISO 11354-1 defines four areas of interoperability concerns: dat
41、a, service, process and business.SOURCE: ISO 11354-1:2011, 2.33.8interoperability practice measureassessment, evaluated relative to each of the five specific maturity level values 0 to 4, for each of the four kinds of interoperability concern (business, process, service and data) of an enterprises p
42、ractices and hence capability to overcome each of the three kinds of interoperability barrier (conceptual, technological, organizational), expressed in terms of the most appropriate interoperability level3.9interoperability practice classificationenterprise practice classification corresponding to e
43、ach combination of concern, barrier and level3.10maturity modelrepresentation of degree of the ability of the set of enterprise ICT-related capabilities to interoperate with other enterprisesNote 1 to entry: The model will cover only those parts (entities) of the enterprise, which are to be involved
44、 in the information exchange.2 ISO 2015 All rights reservedBS ISO 11354-2:2015ISO 11354-2:2015(E)4 Abbreviated termsATHENA Advanced Technologies for Heterogeneous Enterprise Networks and their ApplicationsFEI Framework for Enterprise InteroperabilityICT Information and Communication TechnologyINTERO
45、P Interoperability Research for Networked Enterprises Applications and SoftwareSME Small or Medium size Enterprise5 Conformity with this part of ISO 11354In order to claim conformity with this part of ISO 11354, any particular interoperability solution shall address the normative requirements of Cla
46、uses 7, 8 and 9.6 Basic concepts of enterprise interoperability6.1 Enterprise interoperabilityThe concept of enterprise interoperability refers to the ability of enterprises (or part of them) to interact with other enterprises (or other parts of the same enterprise) through the exchange of informati
47、on and other items such as material objects, energy, etc. Interoperability is seen as a necessary support to allow business collaboration to happen, but interoperability is only a means and not the business collaboration itself. It should also be noted that the concept of enterprise interoperability
48、 generally applies to both inter- and intra-enterprise activities and includes extended enterprise, virtual enterprise and sub-systems of one enterprise, be they distributed, networked or located in a single site, and whatever their type (discrete or continuous production), nature (for example manuf
49、acturing or service) or scale (large companies or SMEs).NOTE 1 Enterprise interoperability is not an all or nothing situation. There are different extents and different kinds of enterprise interoperability. It is not appropriate to say that enterprise A is interoperable but that enterprise B is not. One needs to say how much interoperability (what extent? which functionality?) exists or is needed within the appropriate business context and the tasks on hand.NOTE 2 Enterprise interope
