1、CAN/CGSB-131.10-2017Supersedes CAN/CGSB-131.10-2008National Standard of CanadaCanadian General Standards BoardTranslation servicesThe CANADIAN GENERAL STANDARDS BOARD (CGSB), under whose auspices this standard has been developed, is a government agency within Public Services and Procurement Canada.
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8、eb site www.tpsgc-pwgsc.gc.ca/ongc-cgsb/index-eng.html along with more information about CGSB products and services.Although the intended primary application of this standard is stated in its Scope, it is important to note that it remains the responsibility of the users of the standard to judge its
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13、accompanying clauses do not include requirements or alternative requirements; the purpose of a note accompanying a clause is to separate from the text explanatory or informative material. Annexes are designated normative (mandatory) or informative (non-mandatory) to define their application.Further
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21、ngctpsgc-pwgsc.gc.caon the Web www.tpsgc-pwgsc.gc.ca/ongc-cgsb/index-eng.htmlHow to order Publications:Published March 2017 by the Canadian General Standards Board Gatineau, Canada K1A 1G6 HER MAJESTY THE QUEEN IN RIGHT OF CANADA, as represented by the Minister of Public Services and Procurement, th
22、e Minister responsible for the Canadian General Standards Board (2017).No part of this publication may be reproduced in any form without the prior permission of the publisher.Translation servicesCETTE NORME NATIONALE DU CANADA EST DISPONIBLE EN VERSIONS FRANAISE ET ANGLAISE.ICS 03.080.20NATIONAL STA
23、NDARD OF CANADA CAN/CGSB-131.10-2017Supersedes CAN/CGSB-131.10-2008CAN/CGSB-131.10-2017 CGSB 2017 All rights reservedCANADIAN GENERAL STANDARDS BOARDCommittee on Translation Services(Voting membership at date of approval)Chair (Voting)Cohen, B. PricewaterhouseCoopersGeneral interest categoryBrunette
24、, L. Universit du Qubec en OutaouaisDucharme, P. University of OttawaHuebel, D. Orion Assessment Services of Canada Inc.Paquette, R. Ordre des traducteurs, terminologues et interprtes agrs du Qubec (OTTIAQ)Producer categoryBendana, L. Language Industry Association (AILIA)Benhoff, M. BG Communication
25、s International Inc. Bowman, C. Paroles critesJenkins, A. CanacomMontero, J. ABLE Translations Ltd.Penzo, P. All Languages Ltd.Pines, K. Translations.caSung, F. DS Communications Group Ltd.User categoryBergeron, P. Government of New BrunswickBoudreault, A. Costco Wholesale Canada Ltd.Chabot, E. Tran
26、slation Bureau of Services and Procurement Canada (PSPC)Onos, C. Canadian Marketing AssociationSecretary (Non-voting)Bouvier, P. Canadian General Standards BoardAcknowledgment is made for the translation of this National Standard of Canada by the Translation Bureau of Public Services and Procurement
27、 Canada.CAN/CGSB-131.10-2017i CGSB 2017 All rights reservedContents PageForeword iiIntroduction . iii1 Scope . 12 Terms and definitions . 13 Human resources 33.1 General . 33.2 Translators . 33.3 Revisers . 43.4 Reviewers 44 Technical resources 45 Quality management system . 46 Client-TSP relationsh
28、ip . 56.1 General . 56.2 Client-TSP agreement . 57 TSP project management procedures . 67.1 General . 67.2 Project management . 67.3 Preparation 77.3.1 General . 77.3.2 Project recording 77.3.3 Project assignment . 77.3.4 Technical resources 77.3.5 Pre-translation processing . 87.3.6 Linguistic aspe
29、cts . 88 Translation process 88.1 General . 88.2 Translation . 88.3 Checking 98.4 Revision . 98.5 Review 98.6 Final reading 99 Additional services . 9Annex A (informative) Project recording . 10Annex B (informative) Pre-translation processing. 11Annex C (informative) Additional services . 12Bibliogr
30、aphy . 13iiCAN/CGSB-131.10-2017 CGSB 2017 All rights reservedForeword Translation is an important component of the Canadian language industry. Official bilingualism, multiculturalism and the communication needs of an outward-looking economy have nurtured a strong and innovative translation sector ma
31、de up of in-house language service departments, translation firms and independent translators. A number of Canadian users of translation services can be described as having an appreciation of the challenges involved in providing good translation.Educational institutions play a key role in supporting
32、 the development of the Canadian translation industry with Canadian universities providing specialized education in translation, terminology and interpretation.Translators, terminologists and interpreters in the various provinces and territories have formed associations to promote their professions,
33、 professional ethics and the protection of clients and consumers. They have worked together to create and promote the professional designation of certified translator. The provincial associations of British Columbia, Ontario, Quebec and New Brunswick are now recognized by provincial statutes that gi
34、ve them the responsibility to protect the public.Canada is playing an important role in the development of international standards for translation services. In 2006 the International Organization for Standardization (ISO) initiated the development of international standards for translation services
35、under ISO technical committee ISO/TC 37, Terminology and other language and content resources. Canada is an active participant member of the subcommittee developing the standards. Canadian input is co-ordinated through the SCC Mirror Committee (SMC/ISO/TC 37/SC 5), which is administered by the Stand
36、ards Council of Canada. The resulting ISO standards will influence the Canadian language industry in meeting national and international needs.CAN/CGSB-131.10-2017iii CGSB 2017 All rights reservedIntroductionThis National Standard of Canada establishes and defines the process requirements for the pro
37、vision of translation services by translation service providers (TSP). This standard is applicable to organizations as well as individuals providing the translation services described herein.This document was prepared with the intent to harmonize where possible with the provisions of EN 15038, Trans
38、lation Services Service Requirements1. Variances in wording and content with EN 15038 reflect the Canadian perspective.Conformity assessment and TSP certification based on this standard are envisaged. With the recent development of national and regional standards for translation services, many trans
39、lation service providers, nationally and internationally, are now in the process of either considering or seeking certification of the services they provide in meeting the demands of the marketplace.1The European Committee for Standardization (CEN) has granted CGSB copyright permission to reproduce
40、pertinent parts of EN 15038. A copy of EN 15038 can be purchased from IHS Markit, 200-1331 MacLeod Trail SE, Calgary, Alberta T2G 0K3, telephone 613-237-4250 or 1-800-267-8220, fax 613-237-4251, Web site .1 CGSB 2017 All rights reservedCAN/CGSB-131.10-2017Supersedes CAN/CGSB-131.10-2008Translation s
41、ervices1 ScopeThis standard specifies the process requirements for the provision of translation services by a translation service provider (TSP).This standard does not apply to interpreting or terminology or additional services or to professional designation of individuals as certified translators.2
42、 Terms and definitionsFor the purposes of this National Standard of Canada, the following terms and definitions apply.2.1additional servicesservices provided by a TSP in addition to translation services. See Annex C.2.2 clientindividual or organization contracting with a TSP.2.3 competencedemonstrat
43、ed knowledge and ability to do the tasks.2.4 computer-assisted translationtranslation in which a variety of computer programs (tools) are used to support the task of human translation.2.5 correctionaction to eliminate a detected non-conformity.2.6 corrective actionaction to eliminate the cause of a
44、detected non-conformity or other undesirable situation.2.7 documentinformation and its supporting medium.2.8 domainfield of activity characterized by a specific body of knowledge, terminology and phraseology.2.9 end userindividual or organization for whom the client is contracting with a TSP; the en
45、d user can be the same as the client or target audience.2CAN/CGSB-131.10-2017 CGSB 2017 All rights reserved2.10 interpreting (or interpretation)activity that consists of establishing, either simultaneously or consecutively, oral or manual communications between two or more speakers who are speaking
46、(or signing) different languages.2.11 localelocation of the target audience, with reference to its linguistic, cultural, technical and geographical conventions.2.12 quality assuranceoverall process including quality control followed for the purpose of ensuring that the clients requirements are met.2
47、.13 quality controlaction of checking deliverables in accordance with the quality assurance process.2.14 registerset of properties associated with speech or writing that is characteristic of a particular type of text or speech, which takes into account the nature of relationships among speakers, the
48、 subject treated, and the degree of formality or familiarity of the text.2.15 reviewexamining a target text for technical accuracy, including compliance with the conventions of the domain to which it belongs, and identifying elements that need to be improved or corrected.2.16 reviewerperson who perf
49、orms a review.2.17 reviserperson who performs a revision. See 3.3.2.18 revisionexamining a target text for its accuracy and compliance with the agreed service specifications, by comparing the source and target texts and making corrections or having corrective action taken.2.19 service specificationsstatement of the performance requirements set out in the client-TSP agreement to be met by the TSP.2.20 source languagelanguage that the source text is written in.2.21 source texttext to be translated.2.22 style guiderefere