1、June 2013 Translation by DIN-Sprachendienst.English price group 9No part of this translation may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).ICS 03
2、.100.10; 35.240.60!%$lw“2017384www.din.deDDIN EN 16352Logistics Specifications for reporting crime incidents;English version EN 16352:2013,English translation of DIN EN 16352:2013-06Logistik Spezifikationen fr die Berichterstattung von Straftaten;Englische Fassung EN 16352:2013,Englische bersetzung
3、von DIN EN 16352:2013-06Logistique Spcifications relatives au rapport dincidents criminels;Version anglaise EN 16352:2013,Traduction anglaise de DIN EN 16352:2013-06www.beuth.deIn case of doubt, the German-language original shall be considered authoritative.Document comprises 13 pages 05.13 DIN EN 1
4、6352:2013-06 2 A comma is used as the decimal marker. National foreword This document (EN 16352:2013) has been prepared by Technical Committee CEN/TC 379 “Supply chain security” (Secretariat: NEN, Netherlands). The responsible German body involved in its preparation was the Normenausschuss Dienstlei
5、stungen (Services Standards Committee), Working Committee NA 159-01-13 AA Energieverbrauch und Treibhaus-gasemissionen im Zusammenhang mit Transportdienstleistungen (Personen- und Gterverkehr). Users of this standard are granted the right to duplicate, in its entirety, the form given in Annex A, wit
6、hout prejudicing the rights of DIN. EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 16352 March 2013 ICS 03.100.10; 35.240.60 English Version Logistics - Specifications for reporting crime incidents Logistique - Spcifications relatives au rapport dincidents criminels Logistik - Spezifikationen
7、fr die Berichterstattung von Straftaten This European Standard was approved by CEN on 5 February 2013. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.
8、Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by tra
9、nslation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finl
10、and, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATI
11、ON COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: Avenue Marnix 17, B-1000 Brussels 2013 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 16352:2013: EEN 16352:2013 (E) 2 Contents Page Foreword 3 In
12、troduction .4 1 Scope 5 2 Normative references 5 3 Terms and definitions .5 4 Requirements on the incident report .5 4.1 General 5 4.2 Essential data fields in the incident report .5 4.2.1 General 5 4.2.2 Type of incident .6 4.2.3 Modus operandi .6 4.2.4 Incident location 6 4.2.5 Time of incident .7
13、 4.2.6 Consequences of incident 7 4.2.7 Vehicle type 7 4.2.8 Cargo details 8 4.2.9 Victim (company/person etc) 9 4.2.10 Owners of loss .9 4.2.11 Freight forwarder .9 4.2.12 Witnesses .9 4.2.13 Additional description of incident9 4.2.14 Details reporter . 10 4.2.15 Details authority 10 4.3 Incident r
14、eports form 10 Annex A (informative) Report Form on Transport Incidents . 11 DIN EN 16352:2013-06 EN 16352:2013 (E) 3 Foreword This document (EN 16352:2013) has been prepared by Technical Committee CEN/TC 379 “Supply Chain Security”, the secretariat of which is held by NEN. This European Standard sh
15、all be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by September 2013, and conflicting national standards shall be withdrawn at the latest by September 2013. Attention is drawn to the possibility that some of the elements of thi
16、s document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. This document has been prepared under a mandate given to CEN by the European Commission and the European Free Trade Association. According to the CEN-CENELE
17、C Internal Regulations, the national standards organisations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Icel
18、and, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. DIN EN 16352:2013-06 EN 16352:2013 (E) 4 Introduction Securing the supply chain has evolved as a major issue to en
19、hance transport reliability. Over the years, many security measures have been proposed and implemented. Various government programmes have been developed to protect against terrorism. Effective security measures depend on public/private co-operation. The operators in the supply chain have identified
20、 crime as a major threat to supply chain operability. However, the scale of various crime incidents is rather unclear. A systematic approach to measure the seriousness and magnitude of crime in the European freight transport has not been established. Crime incidents in the European supply chain lack
21、 tangibility. Effective security measures depend on transparency, also to define the responsibilities of business and public authorities. A standardised approach to crime reporting is an important step to achieve this. Standardised crime incident reporting allows the various security issues involved
22、 to be identified. As a result, a structured way of communication on crime in the European supply chain can be established. A standard will provide and improve handling of the data related to incidents and crime in the supply chain. CEN/TC 379 has developed a standard on crime incident reporting. Th
23、e aim of the standard is to harmonise the ways in which incidents occurring during transport activities are reported in Europe. The standard identifies a limited number of data fields which should be filled out by operators and public authorities after a crime incident has occurred. Communication on
24、 incidents in accordance with the general agreed format will allow authorities and other stakeholders in the supply chain to set up an accessible database that provides clear information on incidents occurring during transport activities. The information can be used for risk assessment and as a base
25、 for measures to reduce the number of incidents. DIN EN 16352:2013-06 EN 16352:2013 (E) 5 1 Scope This European Standard specifies a model for reporting crime incidents related to transport services. This European Standard specifies common rules for incident reporting data, data collection and secur
26、ing process independently whether the reporter/collector is a private company, association or public authority. 2 Normative references The following documents, in whole or in part, are normatively referenced in this document and are indispensable for its application. For dated references, only the e
27、dition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN 14943:2005, Transport services Logistics Glossary of terms 3 Terms and definitions For the purposes of this document, the terms and definitions given in EN 14943:2005 ap
28、ply. 4 Requirements on the incident report 4.1 General In order to obtain useful data information on crime related incidents in surface transport it is essential that the data are collected in a structured and consistent way. The data to be recorded should be clearly identifiable. A baseline approac
29、h to register crime incidents in surface freight transport has been identified containing a limited number of data fields. This allows incident crime reports to have an individual and unique format. 4.2 Essential data fields in the incident report 4.2.1 General Fourteen data fields have been identif
30、ied as essential for providing the necessary input for sufficient crime reporting, which should also be done in a cost and time effective way, preferably on-the-spot. The data fields on the incident relate to: Type of incident; Modus operandi; Incident location; Time of incident; Consequence of inci
31、dent; Carrier; Cargo; Victim; DIN EN 16352:2013-06 EN 16352:2013 (E) 6 Owner; Witness; Additional description; Reporter; Registrating authority. 4.2.2 Type of incident The type of incident shall be stated in the incident report. The following types of incident are distinguished: Attack of driver/cre
32、w; Hijack, i.e. the use of force (armed or unarmed), threat or intimidation to kidnap the driver/crew in order to take the vehicle; Theft of vehicle - stealing of vehicle with/without the shipment/cargo, while driver/crew is not present; Theft of cargo - the stealing of shipments/cargo from vehicle
33、without any confrontation with the driver/crew; Theft of fuel - the stealing of fuel from vehicle without any confrontation with the driver/crew; Other. It is possible that more than one type is applicable. 4.2.3 Modus operandi In the incident report it shall be stated how the crime incident came ab
34、out. The following modi operandi - the execution of the crime - are distinguished: Pilferage; Violence Use of deception (covering the posing as customer / driver / warehouse employee around the corner, changing delivery details and fraudulent delivery or release documentation); Intrusion (covering S
35、tealth, Breaking for vehicle - “Jump up” / breaking door lock or seal / slashing tilt curtain while driver is in the cabin, during stop); Internal (being active involvement in the theft by employee/s or driver/crew); Other; Unknown. 4.2.4 Incident location The location of the crime incident shall be
36、 given in the report by at least one of the following options: DIN EN 16352:2013-06 EN 16352:2013 (E) 7 1) Address; 2) Road number /kms/mile, parking place; 3) GPS coordinates. The following types of location can be distinguished: En-route (while in motion); Secured parking (Customer or IRU approved
37、 as secured parking); Non secured parking (public; roadside; not approved by customer or IRU); Warehouse; Terminal. 4.2.5 Time of incident An incident shall be identified on a: Date; Time. 4.2.6 Consequences of incident The consequences of the incident shall be stated in the incident report. The fol
38、lowing consequences of incidents can be distinguished: Fatality; Injury; Loss of cargo; Loss of vehicle; Loss of vehicle equipment/tools; Loss of transport documents; Loss of personal belongings; Other. It is possible that more than one consequence is applicable. 4.2.7 Vehicle type The type of vehic
39、le used for the transport service shall be stated in the incident report. The following types of vehicle/objects which hold the cargo are distinguished: Truck; DIN EN 16352:2013-06 EN 16352:2013 (E) 8 Van; Car; Railway vehicle; Barge for inland waterways; Ship, seagoing vessel; Warehouse; Terminal.
40、The registration number of the vehicle shall be recorded as follows: Road vehicles: License plate number; Railway vehicle: UIC number; Barges: ENI number; Seagoing vessels: IMO number; 4.2.8 Cargo details The product category of the cargo that was lost as a result of the incident shall be stated in
41、the incident report. The following lost product categories are distinguished: IT/Computer related products; Consumer electronics; Non electronics; Machinery; Vehicle parts; Cash/Bullion; High valuables (jewellery/antiques/art); Metal; Chemicals and plastics; Pharmaceutical Fashion; Sports goods; Foo
42、d Tobacco; DIN EN 16352:2013-06 EN 16352:2013 (E) 9 Dangerous goods (possibly including the UN number); Unspecified. 4.2.9 Victim (company/person etc) The incident report may contain specific data on the victim covering: Company name; Name; Address; (mobile) phone number. 4.2.10 Owners of loss The i
43、ncident report may contain specific data on the owner of the goods lost in the incident: Company name; Private name; Address; (mobile) Phone number. 4.2.11 Freight forwarder The incident report may contain specific data on the involved freight forwarder: Company name; Private name; Address; (mobile)
44、 Phone number. 4.2.12 Witnesses The incident report may contain information on a witness (one or more), covering: Name; Addresses; (mobile) Phone number. 4.2.13 Additional description of incident The report shall contain a short but detailed description of the incident. DIN EN 16352:2013-06 EN 16352
45、:2013 (E) 10 4.2.14 Details reporter The reporter shall identify: Name; Address; (mobile) Phone number; Date; Signature. 4.2.15 Details authority The report shall be registered on receipt by the authority, identifying: Name; Authority name; Data; Signature. 4.3 Incident reports form Reports on incid
46、ents in transport activities can be made using the form given in Annex A. DIN EN 16352:2013-06 EN 16352:2013 (E) 11 Annex A (informative) Report Form on Transport Incidents Incident type* Modus operandi Location Attack of driver/crew Pilferage Address Town/country/Street En route Hijack Violence & t
47、hreat with violence Secured parking Theft of vehicle Use of deception Non-secured parking Theft of cargo Intrusion Road number/kms Warehouse Theft of fuel Internal Terminal Other Unknown GPS coordinates Other Time of incident Date (yyyy-mm-dd) Time (hh-mm) Consequences* Vehicle type Cargo details* F
48、atality Truck Truck+trailer Various IT/Computer Pharmaceutical & medical Injury Van Car Consumer electronics Fashion Loss of cargo Railway vehicle Non electronics Sport goods Loss of vehicle Barge Inland waterway Machinery Food & beverage Loss of equipment/tools Ship Seagoing vessel Vehicle parts Tobacco Loss of transport documents Cash/Bullion Dangero
