1、 ETSI TS 132 410 V14.0.0 (2017-04) Digital cellular telecommunications system (Phase 2+) (GSM); Universal Mobile Telecommunications System (UMTS); LTE; Telecommunication management; Key Performance Indicators (KPI) for UMTS and GSM (3GPP TS 32.410 version 14.0.0 Release 14) TECHNICAL SPECIFICATION E
2、TSI ETSI TS 132 410 V14.0.0 (2017-04)13GPP TS 32.410 version 14.0.0 Release 14Reference RTS/TSGS-0532410ve00 Keywords GSM,LTE,UMTS ETSI 650 Route des Lucioles F-06921 Sophia Antipolis Cedex - FRANCE Tel.: +33 4 92 94 42 00 Fax: +33 4 93 65 47 16 Siret N 348 623 562 00017 - NAF 742 C Association but
3、non lucratif enregistre la Sous-Prfecture de Grasse (06) N 7803/88 Important notice The present document can be downloaded from: http:/www.etsi.org/standards-search The present document may be made available in electronic versions and/or in print. The content of any electronic and/or print versions
4、of the present document shall not be modified without the prior written authorization of ETSI. In case of any existing or perceived difference in contents between such versions and/or in print, the only prevailing document is the print of the Portable Document Format (PDF) version kept on a specific
5、 network drive within ETSI Secretariat. Users of the present document should be aware that the document may be subject to revision or change of status. Information on the current status of this and other ETSI documents is available at https:/portal.etsi.org/TB/ETSIDeliverableStatus.aspx If you find
6、errors in the present document, please send your comment to one of the following services: https:/portal.etsi.org/People/CommiteeSupportStaff.aspx Copyright Notification No part may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm
7、except as authorized by written permission of ETSI. The content of the PDF version shall not be modified without the written authorization of ETSI. The copyright and the foregoing restriction extend to reproduction in all media. European Telecommunications Standards Institute 2017. All rights reserv
8、ed. DECTTM, PLUGTESTSTM, UMTSTMand the ETSI logo are Trade Marks of ETSI registered for the benefit of its Members. 3GPPTM and LTE are Trade Marks of ETSI registered for the benefit of its Members and of the 3GPP Organizational Partners. oneM2M logo is protected for the benefit of its Members GSM an
9、d the GSM logo are Trade Marks registered and owned by the GSM Association. ETSI ETSI TS 132 410 V14.0.0 (2017-04)23GPP TS 32.410 version 14.0.0 Release 14Intellectual Property Rights IPRs essential or potentially essential to the present document may have been declared to ETSI. The information pert
10、aining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found in ETSI SR 000 314: “Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in respect of ETSI standards“, which is available from the ETSI Secret
11、ariat. Latest updates are available on the ETSI Web server (https:/ipr.etsi.org/). Pursuant to the ETSI IPR Policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on
12、 the ETSI Web server) which are, or may be, or may become, essential to the present document. Foreword This Technical Specification (TS) has been produced by ETSI 3rd Generation Partnership Project (3GPP). The present document may refer to technical specifications or reports using their 3GPP identit
13、ies, UMTS identities or GSM identities. These should be interpreted as being references to the corresponding ETSI deliverables. The cross reference between GSM, UMTS, 3GPP and ETSI identities can be found under http:/webapp.etsi.org/key/queryform.asp. Modal verbs terminology In the present document
14、“shall“, “shall not“, “should“, “should not“, “may“, “need not“, “will“, “will not“, “can“ and “cannot“ are to be interpreted as described in clause 3.2 of the ETSI Drafting Rules (Verbal forms for the expression of provisions). “must“ and “must not“ are NOT allowed in ETSI deliverables except when
15、used in direct citation. ETSI ETSI TS 132 410 V14.0.0 (2017-04)33GPP TS 32.410 version 14.0.0 Release 14Contents Intellectual Property Rights 2g3Foreword . 2g3Modal verbs terminology 2g3Foreword . 5g3Introduction 5g31 Scope 6g32 References 6g33 Abbreviations . 6g34 KPI Overview . 7g35 KPI definition
16、s and template 8g36 Header: KPI name 9g37 Accessibility KPI 10g37.1 RAB Establishment Success Rate 10g37.1.1 RAB Establishment Success Rate for Speech 11g37.1.2 RAB Establishment Success Rate for Videotelephony 12g37.2 RRC Connection Establishment Success Rate . 12g37.3 UTRAN Service Access Success
17、Rate . 13g37.4 GERAN Service Access Success Rate for CS Domain 13g37.5 GSM PDP Context Activation Success Rate 14g37.6 UMTS PDP Context Activation Success Rate . 14g37.7 UMTS Switched Call Success Rate . 14g38 Retainability KPI 15g38.1 RAB Abnormal Release Rate . 15g38.2 GERAN Service Abnormal Relea
18、se Rate 16g38.3 Combined 2G 3G Call Drop Ratio 16g39 Mobility KPI 17g39.1 Soft Handover Success Rate . 17g39.2 Outgoing Intra-system Hard Handover Success Rate 18g39.3 Outgoing Inter RAT Handover Success Rate for CS Domain 18g39.4 Outgoing Inter RAT Handover Success Rate for PS Domain 19g39.5 Handov
19、er Success Rate (BSC and Cell) . 19g310 Utilization KPI . 20g310.1 Percentage of Established RABs, CS Speech. 20g310.2 Percentage of Established RABs, CS 64kbps (Videotelephony) 21g310.3 Percentage of Established RABs, TotalPS . 22g311 Availability KPI . 23g311.1 UTRAN Cell Availability . 23g3Annex
20、A (informative): Use case for KPI . 24g3A.1 Use Case for RAB Establishment Success Rate . 24g3A.1.1 Use Case for RAB Establishment Success Rate for SPEECH . 24g3A.1.2 Use Case for RAB Establishment Success Rate for Videotelephony . 24g3A.2 Use Case for RRC Connection Establishment Success Rate 24g3A
21、.3 Use Case for UTRAN Service Access Success Rate 24g3A.4 Use Case for Soft Handover Success Rate . 24g3A.5 Use Case for Outgoing Intra-system Hard Handover Success Rate . 24g3A.6 Use Case for Outgoing Inter RAT Handover Success Rate for CS Domain 25g3A.7 Use Case for Outgoing Inter RAT Handover Suc
22、cess Rate for PS Domain. 25g3A.8 Use Case GERAN Service Access Success Rate for CS Domain 25g3ETSI ETSI TS 132 410 V14.0.0 (2017-04)43GPP TS 32.410 version 14.0.0 Release 14A.9 Use Case for GSM PDP Context Activation Success Rate 25g3A.10 Use Case for RAB Abnormal Release Rate . 25g3A.11 GERAN Servi
23、ce Abnormal Release Rate 25g3A.12 Handover Success Rate (BSC and Cell) . 25g3A.13 UMTS PDP Context Activation Success Rate . 25g3A.14 UMTS Switched Call Success Rate . 25g3A.15 UTRAN Cell Availability 26g3A.16 Percentage of Established RABs 26g3A.17 Combined 2G 3G Call Drop Ratio Ratio 26g3Annex B (
24、informative): Change history . 27g3History 28g3ETSI ETSI TS 132 410 V14.0.0 (2017-04)53GPP TS 32.410 version 14.0.0 Release 14Foreword This Technical Specification has been produced by the 3rdGeneration Partnership Project (3GPP). The contents of the present document are subject to continuing work w
25、ithin the TSG and may change following formal TSG approval. Should the TSG modify the contents of the present document, it will be re-released by the TSG with an identifying change of release date and an increase in version number as follows: Version x.y.z where: x the first digit: 1 presented to TS
26、G for information; 2 presented to TSG for approval; 3 or greater indicates TSG approved document under change control. y the second digit is incremented for all changes of substance, i.e. technical enhancements, corrections, updates, etc. z the third digit is incremented when editorial only changes
27、have been incorporated in the document. Introduction Key Performance Indicators (KPI) emanate from strategic goals of enterprise, and cascade through the entire organization. KPIs are specified through definition and measurement of key parameters of input/output of internal network system and/or mai
28、ntenance KQI is supported by KPI; and KPI is supported by network performance data from Network Elements. Performance measurements are specified in 3GPP TS 32.404 1, TS 32.405 2, TS 32.406 3, TS 32.407 4, TS 32.408 5, TS 32.409 6 and TS 52.402 7. KPI definitions include high level KPIs that are comm
29、on across GSM and UMTS etc and KPIs that are related to specific network techniques. ETSI ETSI TS 132 410 V14.0.0 (2017-04)63GPP TS 32.410 version 14.0.0 Release 141 Scope The present document specifies Key Performance Indicators (KPIs) for GSM, UMTS, etc. KPI definitions include high level KPIs tha
30、t are: a) common across GSM and UMTS networks; and b) specific to network techniques such as GSM and UMTS networks. 2 References The following documents contain provisions which, through reference in this text, constitute provisions of the present document. - References are either specific (identifi
31、ed by date of publication, edition number, version number, etc.) or non-specific. - For a specific reference, subsequent revisions do not apply. - For a non-specific reference, the latest version applies. In the case of a reference to a 3GPP document (including a GSM document), a non-specific refere
32、nce implicitly refers to the latest version of that document in the same Release as the present document. 1 3GPP TS 32.404: “Telecommunication management; Performance Management (PM); Performance measurements - Definitions and template“. 2 3GPP TS 32.405: “Telecommunication management; Performance M
33、anagement (PM); Performance measurements Universal Terrestrial Radio Access Network (UTRAN) “. 3 3GPP TS 32.406: “Telecommunication management; Performance Management (PM); Performance measurements Core Network (CN) Packet Switched (PS) domain“. 4 3GPP TS 32.407: “Telecommunication management; Perfo
34、rmance Management (PM); Performance measurements Core Network (CN) Circuit Switched (CS) domain“. 5 3GPP TS 32.408: “Telecommunication management; Performance Management (PM); Performance measurements Teleservice“. 6 3GPP TS 32.409: “Telecommunication management; Performance Management (PM); Perform
35、ance measurements IP Multimedia Subsystem (IMS) “. 7 3GPP TS 52.402: “Telecommunication management; Performance Management (PM); Performance measurements - GSM“. 8 3GPP TR 32.814: “Telecommunication management; UTRAN and GERAN Key Performance Indicators (KPI)“. 9 ITU-T Recommendation E.800: “Terms a
36、nd definitions related to quality of service and network performance including dependability“. 10 TMF GB917: “SLA management handbook, release 2.5“, July 2005. 11 TMF GB923: “Wireless service measurements handbook“, version 3.0, March 2004. 12 3GPP TS 25.331: “Radio Resource Control (RRC); Protocol
37、specification“. 3 Abbreviations For the purposes of the present document, the following abbreviations apply: BLER Block Error Rate ETSI ETSI TS 132 410 V14.0.0 (2017-04)73GPP TS 32.410 version 14.0.0 Release 14CN Core Network CS Circuit SwitchedGERAN GSM EDGE Radio Access Network GSM Global System f
38、or Mobile Communications IMS IP Multimedia Subsystem KPI Key Performance Indicator KQI Key Quality Indicator PS Packet Switched RAB Radio Access Bearer SLA Service Level Agreement TMF TeleManagement ForumUMTS Universal Mobile Telecommunications System UTRAN UMTS Radio Access Network 4 KPI Overview K
39、ey performance indicators (KPI) must emanate from the strategy goals of enterprise and cascade through the organization. KPIs are defined through the definition and measurement of key parameters of input and output of internal network system and/or maintenance e.g. the definition of a call in UTRAN.
40、 7 Accessibility KPI 7.1 RAB Establishment Success Rate a) RAB establishment success rate. b) This KPI describes the ratio of all successful RAB establishments to RAB establishment attempts for UTRAN network and is used to evaluate service accessibility across UTRAN. c) This KPI is obtained by the n
41、umber of all successful RAB establishments divided by the total number of attempted RAB establishments. d) +=typetypetypeAttEstabPSRABtypeAttEstabCSRABtypeSQueuingSuccEstabPRABtypeSNoQueuingSuccEstabPRABtypeSQueuingSuccEstabCRABtypeSNoQueuingSuccEstabCRABRabEstabSR.typeg281Conv, Strm, Intact, Bgrd E
42、TSI ETSI TS 132 410 V14.0.0 (2017-04)113GPP TS 32.410 version 14.0.0 Release 14e) CS: RAB.AttEstabCS.Conv, RAB.AttEstabCS.Strm, RAB.AttEstabCS.Intact, RAB.AttEstabCS.Bgrd, RAB.SuccEstabCSNoQueuing.Conv, RAB.SuccEstabCSQueuing.Conv, RAB.SuccEstabCSNoQueuing.Strm, RAB.SuccEstabCSQueuing.Strm, RAB.Succ
43、EstabCSNoQueuing.Intact, RAB.SuccEstabCSQueuing.Intact, RAB.SuccEstabCSNoQueuing.Bgrd, RAB.SuccEstabCSQueuing.Bgrd (See in TS 32.405 2) PS: RAB.AttEstabPS.Conv, RAB.AttEstabPS.Strm, RAB.AttEstabPS.Intact, RAB.AttEstabPS.Bgrd, RAB.SuccEstabPSNoQueuing.Conv, RAB.SuccEstabPSQueuing.Conv, RAB.SuccEstabP
44、SNoQueuing.Strm, RAB.SuccEstabPSQueuing.Strm, RAB.SuccEstabPSNoQueuing.Intact, RAB.SuccEstabPSQueuing.Intact, RAB.SuccEstabPSNoQueuing.Bgrd, RAB.SuccEstabPSQueuing.Bgrd. (See in TS 32.405 2) f) UTRAN. g) Accessibility. h) Percentage. i) RATIO. 7.1.1 RAB Establishment Success Rate for Speech a) RAB e
45、stablishment success rate for speech. b) This KPI describes the ratio of all successful conversational speech related RAB establishments to conversational speech related RAB establishment attempts for UTRAN network and is used to evaluate speech service accessibility across UTRAN. c) This KPI is obt
46、ained by the number of all successful conversational speech related RAB establishments divided by the total number of attempted conversational speech related RAB establishments. d) +=typetypetypeAttEstabCSRABtypeSQueuingSuccEstabCRABtypeSNoQueuingSuccEstabCRABRabEstabSR.typeg281Conv. e) CS: RAB.AttE
47、stabCS.Conv Conv. , RAB.SuccEstabCSNoQueuing. Conv. , RAB.SuccEstabCSQueuing. Conv. (See in TS 32.405 2) For conversational service Conv. , the relevant measurement according to the data rates requested, see TS 25.993 3 as follows: uplink: 1: AMR rate (12.2 10.2 7.95 7.4 6.7 5.9 5.15 4.75) kbps, 6:
48、WB-AMR rate (12.65, 8.8, 6.65) kbps downlink: 1: AMR rate (12.2 10.2 7.95 7.4 6.7 5.9 5.15 4.75) kbps, 6: WB-AMR rate (12.65, 8.8, 6.65) kbps f) UTRAN. g) Accessibility. h) Percentage. i) RATIO. j) Note:Emergency calls will also be covered by this KPI. ETSI ETSI TS 132 410 V14.0.0 (2017-04)123GPP TS
49、 32.410 version 14.0.0 Release 147.1.2 RAB Establishment Success Rate for Videotelephony a) RAB establishment success rate for Videotelephony b) This KPI describes the ratio of all successful conversational Videotelephony related RAB establishments to conversational Videotelephony related RAB establishment attempts for UTRAN network and is used to evaluate Videotelephony service accessibility across UTRAN. c) This KPI is obtained by the number of all successful c
