1、剑桥商务英语中级-102 及答案解析(总分：100.00，做题时间：90 分钟)一、READING(总题数：0，分数：0.00)二、PART ONE(总题数：1，分数：7.00)ASalinas outlines the key qualities of good management in this autobiography. He believes that decisions should be based on facts, not opinions; that peoples strengths should be exploited; and that disagreement
2、is sometimes necessary. But the main point he makes is that leadership means performing well at all times and setting a good example.BIn this collection of essays, top business leaders predict how businesses will change over the next few years. They analyse changes in business and society and their
3、effects on job markets, as well as taking a look at possible strengths and weaknesses of leading economics and their currencies. This collection outlines a vision of tomorrows business world and the type of leaders that will be required.CThis book is a well-researched study of the problem of leaders
4、hip in global quoted companies. 160 international business leaders were asked how they added value to their companies and their answers form the main part of this book. Both managers and companies are analysed in order to show how they cope with difficult issues. A useful book for all senior manager
5、s.D100 well-known US business leaders through this century are described in this book, which analyses how their fortunes were made and sometimes lost. The background, business career character and personal life of each individual are outlined, creating an impressive collection of biographies and an
6、excellent reference work.（分数：7.00）(1).This is an account of one business leaders experiences.（分数：1.00）填空项 1:_(2).This book suggests probable trends in the business world.（分数：1.00）填空项 1:_(3).In this book you learn about the lives of business leaders from the past.（分数：1.00）填空项 1:_(4).The writer of thi
7、s book gives his personal views of what makes a good business leader.（分数：1.00）填空项 1:_(5).This book looks at how large companies deal with various problem areas.（分数：1.00）填空项 1:_(6).This book is based on interviews with business leaders.（分数：1.00）填空项 1:_(7).This book describes both successes and failur
8、es.（分数：1.00）填空项 1:_三、PART TWO(总题数：1，分数：5.00)ELECTRICITY: WEALTH, MONEY, POWERCanadian industries have prospered for more than a century on the countrys abundance of cheap, reliable electrical power Generated primarily by water, our power supplies have attracted and supported energy-intensive industr
9、ies such as mining In fact Canada consumes more electricity on a per person basis than any country except for Norway (8) Electricity is a significant source of export income for Canada (9) But in the 1970s, Canadian exports rose sharply to address the U.S. demand for cheaper and more reliable source
10、s of power.In 1985, exports of Canadian electrical power reached 1,400 million US dollars (10) Net electricit exports account for more than 60 % of Canadas balance of trade.Domestically Canada continues to generate electrical power, primarily from water. (11) Exports of electricity are now subject t
11、o forces far beyond the control of utility managers (12) A. Besides, electricity from coal and nuclear is 50 % to 75 % cheaper than many other industrial nations. B. Generated primarily by water, our power supplies have attracted and supported energy-intensive industries such as mining. C. It also r
12、anks among the top three electricity producers in the world, behind the U. S. and Russia. D. Canada and the U.S. imported and exported power in almost equal measures after 1901. E. Two large nuclear power plants began to generate electricity. F. Since then, electricity exports have declined but they
13、 have continued to exceed 700 million US dollars. G. Environmental and trade policies all influence electrical production and trad（分数：5.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_四、PART THREE(总题数：1，分数：6.00)Canadas Most Cost-Effective CityIn todays business climate, every corporate decision is measured by
14、 one standard-how it influences bottom line. So for businesses in Saint John, New Brunswick, important decisions usually comes easier. The reason? Saint John is the countrys most cost-effective city.Many companies, including major telemarketing operations, are moving in to take advantage of substant
15、ially more competitive operating costs for human resources, workers compensation, telecommunications and business convenience.1. In Saint John, city center rents run approximately one-third less than the national average. Downtown Class A office space ranges in price from the low to mid teens. Class
16、 B rents for much lower fees. Salaries cost an average of 23 percent less when compared to other major centers. These reduced costs and lower household expenses make for a winning combination where employers and employees both benefit.2. From superhighways to future highways. Saint John has it all.
17、Leading-edge technology supplied by companies like NBTel will link your firm to the world. Combine this technology with low-cost telecommunications rates and round-the-clock service, and you have three good reasons why national firms like Northern Telecom, Canada Trust and Meditrust now call Saint J
18、ohn home.3. NBTels Competitive telecommunications rates can help an employer realize annual savings of 25 percent and more. Lower property and commercial taxes, Canadas second lowest electric power rates, and no business of salary taxes make Saint John an ideal cost-saving location. In recent compar
19、ative studies to determine the least expensive city center, Saint John ranked number one compared to 27 U. S. cities.4. Saint John means profitability and good business sense. To help companies considering business expansion or relocation, the newly created Greater Saint John Economic Development Co
20、mmission is ready to take an active role in your evaluation process. General manager Steve Carson says the Commissions role is simple: “Were here to make it easier to set up or expand a business in Saint John./（分数：6.00）(1).The task of Greater Saint John Economic Development Commission is to _.（分数：1.
21、00）A.low living costB.make important decisionsC.help set up a business in this cityD.encourage new business activities(2).Whats the 1 paragraph mainly about?（分数：1.00）A.Two classes of rents.B.The number one expensive city center.C.Saint Johns cheap rents.D.Low living cost.(3).In Saint John, employees
22、 wages _.（分数：1.00）A.cost twenty-three percent less than other major centersB.cost twenty-three percent more than other major centersC.cost one-third less than the national averageD.cost one-third more than the national average(4).There are a few reasons why national companies _.（分数：1.00）A.determine
23、the cheapest city centerB.make important decisionsC.consider Saint JohnD.to be their home(5).In Saint John, New Brunswick it is easier than elsewhere for companies to _.（分数：1.00）A.low Johns rentsB.make important decisionsC.link your business to othersD.take advantage of human resources(6).What does
24、the 2 paragraph mainly tell us?（分数：1.00）A.Good business sense.B.Good traffic and telecommunication services.C.Two kind of rents.D.Low living cost.五、PART FOUR(总题数：1，分数：15.00)Gianni Agnelli, Chairman of Fiat, Italys largest private industrial corporation, is known in Italy as the lawyer, because he tr
25、ained in law at Turin University. Though he has never practiced, his training may soon be useful. On April 17th Mr. Agnelli admitted to a group of Italian industrialists in Venice (19) Fiat had been (20) in some corruptions in Italy. On April 21st, Fiats lawyers and Cesare Romiti, its managing direc
26、tor, met Milan magistrates to (21) the firms involvement in, bribery to win business from state-owned companies.Fiat is not the (22) Italian company caught up in Italys increasing political corruption scandal. According to the latest figure, some 200 businessmen and politicians were sitting in priso
27、n (23) a result of judicial inquiries into kickbacks paid to politicians by firms. Hundreds more are still (24) influence of Fiat, (25) sales are equal to 4% of Italys home product, the scandal at the company has (26) the industrial establishment.Though neither Mr. Agnelli (27) Mr. Romiti has been (
28、28) of wrong doing, several other senior Fiat managers have allegedly been involved in paying kickbacks to win state-owned contracts. (29) arrested include Francesco Mattiol, Fiats finance director, and Antonio Mosconi, the (30) head of its Toro insurance branch. (31) men have been (32) about their
29、previous roles on the board of Cogefar-Impresit, Fiats construction subsidiary. Last May, Enzo Papi admitted paying a 1.5-million-dollar bribe for a contract, (33) to Milans underground.（分数：15.00）A.whatB.thatC.whenD.ifA.involvedB.connectedC.relatedD.doneA.talkB.sayC.speakD.discussA.oneB.singleC.wors
30、tD.onlyA.asB.forC.speakD.afterA.inB.underC.atD.onA.whoB.whichC.whoseD.itsA.rockedB.ruinedC.damagedD.destroyedA.orB.alsoC.andD.norA.accusedB.chargedC.criticizedD.blamedA.whoB.thoseC.whichD.whoseA.oldB.formerC.lateD.lastA.EitherB.AllC.EveryD.BothA.solvedB.answeredC.questionedD.repliedA.contactedB.rela
31、tedC.connectedD.communicated六、PART FIVE(总题数：1，分数：12.00)Human Resource ManagementIn recent years, as companies have been confronted by the competition andemployment stereotypes, struggle with recession and searched for excellence,（分数：12.00）(1).so the vocabulary for managing their workforces has tende
32、d to this change.（分数：1.00）填空项 1:_(2).The term “Personnel Management“ is giving way to “Human Resource Management/（分数：1.00）填空项 1:_(3).or better still, to “Strategic Human Resource Management“. Nor it is this shift,（分数：1.00）填空项 1:_(4).exclusively be confined to those followers（分数：1.00）填空项 1:_(5).of fa
33、shion, the commercial management（分数：1.00）填空项 1:_(6).Of course, when this is hardly the first time that the language of management has（分数：1.00）填空项 1:_(7).changed. The shift over the years to away from traditional manufacturing（分数：1.00）填空项 1:_(8).industries towards high-tech manufacturing and the serv
34、ice sector has already been（分数：1.00）填空项 1:_(9).mirrored in managers increasing tendency to refer to “employee“ rather than（分数：1.00）填空项 1:_(10).“industrial“ relations. But whereas that shift reflected some changes in which the（分数：1.00）填空项 1:_(11).practice of management, so can the same be said of thi
35、s latest shift in vocabulary?.（分数：1.00）填空项 1:_(12).Is HRM different in substance or emphasis from personnel management?（分数：1.00）填空项 1:_七、WRITING(总题数：0，分数：0.00)八、PART ONE(总题数：1，分数：5.00)1. You are the Marketing Manager of the Dragon Carpet Company. Several of your sales staff have received complaints
36、about the delay in the delivery of your companys carpets. Write a short note to Ms Mabel Feng, the General Manager of the company, to arrange a meeting with her about this problem. Tell her that you would like to arrange a meeting with her as soon as possible. Tell her what you want to discuss with
37、her. Suggest one way of overcoming delays in delivery. Write 3040 words.（分数：5.00）_九、PART TWO(总题数：1，分数：5.00)2. You are the General Manager of Kao Lan Tractors. You are looking for ways in which you can increase your business and you have asked two senior members of your staff to conduct a survey of o
38、pinions of your tractors as well as those of Nikko Tractors, your chief competitors. Read the following table showing the results of the survey. Use the information in the table to write a short report ( 100120 words) about the manufacture and sales of your companys tractors in comparison to Nikko T
39、ractors. Suggest ways in which improvements can be made./r/n /r/n /r/n /r/n Kao Lan/r/n Nikko/r/n /r/n Pricing/r/n Good ( = cheap)/r/n Average/r/n /r/n Quality/r/n Average/r/n Excellent/r/n /r/n Reliability/r/n Good/r/n Very Good/r/n /r/n Ease of servicing/r/n Very Good/r/n Average/r/n /r/n Appearan
40、ce/r/n Poor/r/n Good/r/n /r/n Availability/r/n Good/r/n Excellent(Grades = Poor, Average, Good, Very Good, Excellent)（分数：5.00）_十、LISTENING(总题数：0，分数：0.00)十一、PART ONE(总题数：0，分数：0.00)十二、Conversation One(总题数：1，分数：4.00)MessageTo: Alice (1) Time: 14:30From: Cathy (2) Date: 16 MarchRe: (3) sent in for repai
41、r. You asked her to phone. Could you call her back on (4) before 7 p. m. today?（分数：4.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_十三、Conversation Two(总题数：1，分数：4.00)Reservation CardTo: John Smith From: MaryDate: 16th May Time: 2:15 p.m.Information of PatientName: David (5) Symptom: Something wrong with the (6) Dat
42、e of meeting: 20th (7) Time of meeting: (8) （分数：4.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_十四、Conversation Three(总题数：1，分数：4.00)Motorbike Renting RegistrationDate: 7th Aug.Time: 12:15No. of Motorbikes (9) Period of Hiring (10) DaysHirers Name (11) Hirers Phone Number (12) （分数：4.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_十
43、五、PART TWO(总题数：0，分数：0.00)十六、Section One(总题数：1，分数：5.00)(1)._（分数：1.00）填空项 1:_(2)._（分数：1.00）填空项 1:_(3)._（分数：1.00）填空项 1:_(4)._（分数：1.00）填空项 1:_(5)._（分数：1.00）填空项 1:_十七、Section Two(总题数：1，分数：5.00)(1)._（分数：1.00）填空项 1:_(2)._（分数：1.00）填空项 1:_(3)._（分数：1.00）填空项 1:_(4)._（分数：1.00）填空项 1:_(5)._（分数：1.00）填空项 1:_十八、PART
44、 THREE(总题数：1，分数：8.00)(1).Mr. Bristow would like to deal with the matter now because Keith told him the case _.（分数：1.00）A.was very urgentB.involved an important meetingC.had something to do with a customer(2).Before Keith started to point out the problem she had found, she was very _.（分数：1.00）A.embar
45、rassedB.foolishC.cautious(3).Something unusual had caused Keiths suspicion of embezzlement, it was _.（分数：1.00）A.the Purchasing Managers sick-leaveB.the huge number of spare partsC.the limited stock of spare parts(4).When Keith showed Mr. Hammond, the Works Manager the figure of their order, the latt
46、er _.（分数：1.00）A.ordered some more partsB.discovered what had been going onC.felt it hard to believe(5).Keith thought that she might have made a mistake since Holder and Bragg _.（分数：1.00）A.are their major suppliersB.filled their ordersC.are their competitors(6).Mr. Bristow would rather believe that Mr. Cross is innocent because he doesnt want to _.（分数：1.00）A.be found out guiltyB.be on t
