1、National Standard of Canada CAN/CSA-IS0 9241 -5-00 CSA INTERNATIONAL / i_ (I SO 9241 -5: 1 998) Standard IS0 9241-5:1998 (first edition, 1998-10-01) has been adopted without modification as CSA Standard CAN/CSA-IS0 9241-5-00, which has been approved as a National Standard of Canada by the Standards
2、Council of Canada. ISBN 1-55324-266-1 December 2000 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 5: Workstation layout and postural requirements Exigences ergonomiques pour travail de bureau avec terminaux a crans de visualisation (TEVJ - Partie 5: Amnagement du
3、 poste de travail et exigences relatives aux postures Reference number IS0 9241-5:1998(E) The Canadian Standards Association, which operates under the name CSA International (CSA), under whose auspices this National Standard has been produced, was chartered in 191 9 and accredited by the Standards C
4、ouncil of Canada to the National Standards system in 1973. It is a not-for-profit, nonstatutory, voluntary membership association engaged in standards development and certification activities. and users - including manufacturers, consumers, retailers, unions and professional organizations, and gover
5、nmental agencies. The standards are used widely by industry and commerce and often adopted by municipal, provincial, and federal governments in their regulations, particularly in the fields of health, safety, building and construction, and the environment. indicate their support for CSAs standards d
6、evelopment by volunteering their time and skills to CSA Committee work and supporting the Associations objectives through sustaining memberships. The more than 7000 committee volunteers and the 2000 sustaining memberships together form CSAs total membership from which its Directors are chosen. Susta
7、ining memberships represent a major source of income for CSAs standards development activities. in support of and as an extension to its standards development activities. To ensure the integrity of its certification process, the Association regularly and continually audits and inspects products that
8、 bear the CSA Mark. Toronto, CSA has regional branch offices in major centres across Canada and inspection and testing agencies in eight countries. Since 191 9, the Association has developed the necessary expertise to meet its corporate mission: CSA is an independent service organization whose missi
9、on is to provide an open and effective forum for activities facilitating the exchange of goods and services through the use of standards, certification and related services to meet national and international needs. For further information on CSA services, write to CSA International 178 Rexdale Boule
10、vard Toronto, Ontario, M9W 1 R3 Canada CSA standards reflect a national consensus of producers Individuals, companies, and associations across Canada The Association offers certification and testing services In addition to its head office and laboratory complex in The Standards Council of Canada is
11、the coordinating body of the National Standards system, a federation of independent, autonomous organizations working towards the further development and improvement of voluntary standardization in the national interest. The principal objects of the Council are to foster and promote voluntary standa
12、rdization as a means of advancing the national economy, benefiting the health, safety, and welfare of the public, assisting and protecting the consumer, facilitating domestic and international trade, and furthering international cooperation in the field of standards. has been approved by the Standar
13、ds Council of Canada and one which reflects a reasonable agreement among the views of a number of capable individuals whose collective interests provide to the greatest practicable extent a balance of representation of producers, users, consumers, and others with relevant interests, as may be approp
14、riate to the subject in hand. It normally is a standard which is capable of making a significant and timely contribution to the national interest. Approval of a standard as a National Standard of Canada indicates that a standard conforms to the criteria and procedures established by the Standards Co
15、uncil of Canada. Approval does not refer to the technical content of the standard; this remains the continuing responsibility of the accredited standards-development organization. Those who have a need to apply standards are encouraged to use National Standards of Canada whenever practicable. These
16、standards are subject to periodic review; therefore, users are cautioned to obtain the latest edition from the organization preparing the standard. The responsibility for approving National Standards of Canada rests with the Standards Council of Canada 270 Albert Street, Suite 200 Ottawa, Ontario, K
17、1 P 6N7 Canada A National Standard of Canada is a standard which CSA INTERNATIONAL / 1 Les normes nationales du Canada sont publies en versions franaise et anglaise. Although the intended primary application of this Standard is stated in its Scope, it is important to note that it remains the respons
18、ibility of the users to judge its suitability for their particular purpose. Ergonomic requirements for office work with visual display terminals (VDTs) - Part 5: Workstation layout and postural requirements CAN/CSA-IS0 924 7 -5-00 CAN/CSA-IS0 9241 -5-00 Ergonomic requirements for omce work with visu
19、al display terminals (VDTs) - Part 5: Workstation Zayout and postural requirements CSA Preface This is the first edition of CSA Standard CAN/CSA-.IS0 9241 -5, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 5: Workstation layout and postural requirements, which is
20、an adoption without modification of the identically titled IS0 (International Organization for Standardization) Standard 9241 -.5:1998 (first edition, 1998-1 0-01). This IS0 Standard was developed by the IS0 Technical Committee ISC)/TC 159 SC 4. It is part of the series of IS0 9241 Standards that ad
21、dress ergonomic requirements for office work with visual display terminals. In conjunction with the adoption of this Standard, CSA is issuing a new edition of CSA Standard 241 2, Guideline on Office Ergonomics. Basic principles and information from the IS0 Standards have been used in the development
22、 of this CSA guideline. This Standard was reviewed for Canadian adoption by the CSA Technical Committee on Office Ergonomics under the jurisdiction of the Strategic Steering Committee on Occupational Health and Safety, and has been formally approved by the Technical Committee. A list of the members
23、of the Technical Committee is available upon request. This Standard has been approved as a National Standard of Canada by the Standards Council of Canada. December 2000 O CSA International - 2000 All rights reserved. No part of this publication may be reproduced in any form whatsoever without the pr
24、ior permission of the publisher. IS0 material is reprinted with permission. 1,nquiries regarding this National Standard of Canada should be addressed to CSA International, 7 78 Rexdale Boulevard, Toronto, Ontario, Canada, M9W 1 R3. December 2000 CSA/1 I NTE FiN ATION AL STANDARD IS0 9241 -5 First ed
25、ition 1998-10-01 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 5: Workstation layout and postural requirements Exigences ergonomiques pour travail de bureau avec terminaux crans de vi.sualisatio,o (TEV) - Partie 5: Amnagement du poste de travail et exigences rela
26、tives aux postures Reference number IS0 9241-5:1998() IS0 9241-5:1998(E) Contents Page Scope . Normative references Definitions Guiding principles . 4.1 General considerations . 4.2 Versatility and flexibility 4.3 Fit . 4.4 Postural change . . 4.5 User information . 4.6 Maintainability-adaptability
27、. Design requirements and recommendations . . . 5.3 Ease of adjustment . 5.4 Support surfaces 5.5 Work chair . . 5.6 Additional support elements . 5.7 Layout of workstations within the work space Conformance Measurement . 7.1 Support surfaces 7.2 Safety and stability aspects of workstations 7.3 Seat
28、 height 1 1 1 4 4 4 4 5 5 5 5 5 6 9 9 11 14 15 16 16 16 17 17 O IS0 1998 All rights reserved Unless otherwise specified. no pari of this publication may be reproduced or utilized in any form or by any means. electronic or mechanical. including photocopying and microfilm. without permission in writin
29、g from the publisher International Organization for Standardization Case postale 56 CH-121 1 Geneve 20 Switzerland internet ioiso ch II 0 IS0 IS0 9241-5:1998(E) 7.4 Castors . 17 7.5 Layout of workstations within the workspace . 17 Annex A (infoirmative) Anthropornetric data needed for workstation de
30、sign and selection 18 Bibliography 25 . 111 IS0 9241-5:1998(E) 0 IS0 Foreword IS0 (the International Organization for Standardization) is a worldwide federation of national standards bodies (IS0 member bodies). The work of preparing International Standards is normally carried out through IS0 technic
31、al committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non- governmental, in liaison with ISO, also take part in the work. IS0 collab- orates closely
32、 with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. Draft International Standards adopted by the technical committees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 %
33、of the member bodies casting a vote. International Standard IS0 9241 -5 was prepared by Technical Committee lSO/TC 159, Ergonomics, Sub-committee SC 4, Ergonomics of human- system interaction, Working Group WG 3, Control, workplace and environmental requirements. IS0 9241 consists of the following p
34、arts, under the general title Ergonomic requirements for office work with visual display terminals (VDTs): - Part 1: General introduction - - - Part 4: Keyboard requirements - - - - - - - - - Part 13: User guidance c Part 14: Menu dialogues - Part 15: Command dialogues - Part 16: Direct-manipulation
35、 dialogues - Annex A of this part of IS0 9241 is for information only. Part 2: Guidance on task requirements Part 3: Visual display requirements Part 5: Workstation layout and postural requirements Part 6: Guidance on the work environment Part 7: Requirements for display with reflections Part 8: Req
36、uirements for displayed colours Part 9: Requirements for non-keyboard input devices Part 1 O Dialogue principles Part 11: Guidance on usability Pari 12: Presentation of information Part 17: Form filling dialogues iv IS0 IS0 9241-5:1998(E) In t rod uct ion The purpose of this pari of IS09241 is to pr
37、omote and enhance performance and comfort while minimizing risks to users safety and health. Users of visual display terminais (VDTs) in office work typically adopt a range of postures (seated with leaning, upright or reclining torso, standing or a combination of both). Workplaces which accommodate
38、such usage can encourage movement, promote comfort and reduce physical, mental and visual problems. This pari of I!SO 9241 is intended for use by product and workstation designers and implementers. While drafting the text, the concept concerning the Frankfurt Plane was discussed but not included. Th
39、e concept will be considered in a revision of this part of IS0 9241 in due course. V INTERNATIONAL STANDARD O IS0 IS0 9241-5:1998(E) Ergonomic requirements for off ice work with visual display terminals (VDTs) - Part 5: Workstation layout and postural requirements 1 Scope This part of IS0 9241 speci
40、fies ergonomic guiding principles which apply to the user requirements, design, and procurement of workstation equipment for office tasks using VDTs. In particular, the general principles and requirements specified in this part of IS0 9241 apply to the standards specifying technical design of furnit
41、ure and equipment c:onstituting the workplace. 2 Normative references The following standards contain provisions which, through reference in this text, constitute provisions of this part of IS0 9241. At the time of publication, the editions indicated were valid. All standards are subject to revision
42、, and parties to agreements based on this part of IS0 9241 are encouraged to investigate the possibility applying the most recent editions of the standards indicated below. Members of IEC and IS0 maintain registers of currently valid International Standards. IS0 6385:1981, Ergonomic principles in th
43、e design of work systems. IS0 9241 -2: 1992, Ergonomic requirernents for office work with visual display terminals (VDTs) - Part 2: Guidance on task requirements. IS0 9241 -3:1992, Ergonomic requirements for office work with visual display terminals (VDTs) - Pari 3: Visual display requirements. IS0
44、9241-6:-), Ergonomic requirements for office work with visual display terminals (VDTs) - Part 6: Guidance on the work environment. 3 Definitions For the purposes of this part of IS0 9241, the following definitions apply. 1) To be published. 1 IS0 9241-5:1998(E) 0 IS0 3.1 angle of view angle between
45、the Iine-of-sight and the line orthogonal to the surface of the display at the point where the Iine-of- sight intersects the image surface of the display Ils0 9241 -311 9921 3.2 anthropometry study and measurement of the physical dimensions of the human body 3.3 armrest support for the lower arms 3.
46、4 back rest part of a work chair which provides support for the back 3.5 castor wheeled component on the bottom of furniture to facilitate appropriate movement on the floor surface 3.6 design reference posture posture specified for the purpose of workstation design to define relative positions and d
47、imensions 3.7 deviation alteration from the neutral position 3.8 dynamic posture body position which changes, with relative movements of the limbs or other parts of the human body in relation to one another or with respect to a fixed Object (such as a workstation) 3.9 extension movement that increas
48、es the angle between two adjacent bones; hand extension is the movement of the hand in the dorsal direction NOTE 3.1 O flexion movement that decreases the angle between two adjacent bones; hand flexion is the movement of the hand in the palmar direction NOTE 3.1 1 gloss the mode of appearance by whi
49、ch reflected highlights of objects are perceived as superimposed on the surface due to the directionally selective properties of that surface Dorsal pertains to the back of the hand, palmar to the palm. Palmar pertains to the palm of the hand. CIE Publ. 17.4:1987; IEC 845-04-731 3.12 gloss unit measure for quantifying the gloss of a surface 2 0 IS0 IS0 9241-5:1998(E) 3.1 3 ky p h os is convex curvature of the thoracic spine 3.14 intended user population group of human beings for which a product or a workstation is designed EXAMPLE Male and female workers of South-East Psi