1、raising standards worldwideNO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAWBSI Standards PublicationBS EN 15331:2011Criteria for design,management and controlof maintenance services forbuildingsBS EN 15331:2011 BRITISH STANDARDNational forewordThis British Standard is the UK im
2、plementation of EN 15331:2011.The UK participation in its preparation was entrusted to TechnicalCommittee DS/1, Dependability and value management.A list of organizations represented on this committee can beobtained on request to its secretary.This publication does not purport to include all the nec
3、essaryprovisions of a contract. Users are responsible for its correctapplication. BSI 2011ISBN 978 0 580 65683 5ICS 03.080.10; 91.040.01Compliance with a British Standard cannot confer immunity fromlegal obligations.This British Standard was published under the authority of theStandards Policy and S
4、trategy Committee on 31 August 2011.Amendments issued since publicationDate Text affectedBS EN 15331:2011EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 15331 August 2011 ICS 03.080.10; 91.040.01 Supersedes CEN/TS 15331:2005English Version Criteria for design, management and control of maintena
5、nce services for buildings Critres pour la conception, la gestion et le contrle des services de maintenance dans les constructions Kriterien fr Entwicklung, Leitung und berwachung von Instandhaltungsdienstleistungen von Gebuden This European Standard was approved by CEN on 8 July 2011. CEN members a
6、re bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to
7、 the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management C
8、entre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, N
9、orway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: Avenue Marnix 17, B-1000 Brussels 2011 CEN All rights of exploitation in any fo
10、rm and by any means reserved worldwide for CEN national Members. Ref. No. EN 15331:2011: EBS EN 15331:2011EN 15331:2011 (E) 2 Contents Page Foreword 3Introduction .41 Scope 52 Normative references 53 Terms and definitions .54 Basic data and requirements 84.1 General 84.1.1 Introduction 84.1.2 Prelim
11、inary data collection .84.1.3 Specific collection of information 94.2 Diagnostic methods and instruments for maintenance 95 Building and maintenance strategy 115.1 General . 115.2 Building strategy. 115.3 Maintenance policy . 115.4 Maintenance strategies/maintenance types 125.4.1 Corrective maintena
12、nce . 125.4.2 Preventive maintenance . 126 Maintenance plan 136.1 General . 136.2 Preparation of the plan . 146.3 Budgeting 147 Information systems . 147.1 General . 147.2 Maintenance information system 147.3 General characteristics 157.4 Functions . 158 Operational management of maintenance service
13、s . 178.1 General . 178.2 Financial resources 178.3 Human resources 178.4 Material 178.5 Support equipment and inspection 188.6 Programs and schedules . 189 Monitoring . 199.1 Technical monitoring . 199.2 Financial monitoring 199.3 Performance monitoring 2010 Feedback data . 20Annex A (informative)
14、Building classification as per Eurostat “Classification of Types of Construction“ (CC) (1996) 21Annex B (informative) Example of the formulation and inclusion into budget of a maintenance plan . 22Annex C (informative) Outline of the Reliability Centred Maintenance method 23Bibliography . 24BS EN 15
15、331:2011EN 15331:2011 (E) 3 Foreword This document (EN 15331:2011) has been prepared by Technical Committee CEN/TC 319 “Maintenance”, the secretariat of which is held by UNI. This European Standard shall be given the status of a national standard, either by publication of an identical text or by end
16、orsement, at the latest by February 2012, and conflicting national standards shall be withdrawn at the latest by February 2012. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for i
17、dentifying any or all such patent rights. This document supersedes CEN/TS 15331:2005. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech R
18、epublic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. BS EN 15331:2011EN 15331:2011 (E) 4 Introduction
19、 A building presents a challenging set of maintenance related requirements which, although not unique, are not often found together: the need to maintain property value of the building over time; the possibility that the property may undergo a significant change in its intended use during its servic
20、e life; the number of persons responsible for maintenance and the different type of responsibility (owner, administrator, tenant, users,.); its long service life (decades). Under these conditions, it is difficult to predict with any degree of precision the service life of each component. Budgeting f
21、or maintenance, and specifically the scheduling of maintenance interventions, requires the availability and the analysis of feedback data obtained from maintenance activities. The purpose of building maintenance is to ensure utilisation of the asset by maintaining its value (see 3.3) and initial per
22、formance within acceptable limits for its whole service life, as well as promoting technical and regulatory modifications to initial or new technical requirements as selected by the operator or demanded by law. To achieve this goal, the definition of general criteria to collect data that is essentia
23、l for maintenance activities and the use of suitable information systems may be used to develop database and management tools to improve the profitability of buildings. BS EN 15331:2011EN 15331:2011 (E) 5 1 Scope This European Standard specifies the criteria and the general methods that can be used
24、in the planning, management and control of maintenance in buildings and their surrounding area according to the applicable legal requirements, objectives of the owners and users and the required quality of maintenance. This European Standard applies to the maintenance management of buildings. For in
25、formative purposes, a possible classification of buildings is given in Annex A. 2 Normative references The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the re
26、ferenced document (including any amendments) applies. EN 13306:2010, Maintenance Maintenance terminology EN 13460:2009, Maintenance Documents for maintenance ISO 6707-1:2004, Building and civil engineering Vocabulary Part 1: General terms 3 Terms and definitions For the purposes of this document, th
27、e terms and definitions given in EN 13306:2010, EN 13460:2009, ISO 6707-1:2004 and the following apply. 3.1 building construction works that have the provision of shelter for its occupants or contents as one of its main purposes; usually partially or totally enclosed and designed to stand permanentl
28、y in one place ISO 6707-1:2004 NOTE Including envelope, structural and non structural elements, finishing, fitments, equipment and installations and external works. 3.1.1 maintenance of buildings combination of all technical, administrative and managerial actions during the lifecycle of a building (
29、or a part of it), intended to retain it, or restore it to, a state in which it can perform the required function 3.2 item part, component, device, subsystem, functional unit, equipment or system that can be individually described and considered NOTE A number of items e.g. a population of items or a
30、sample, may itself be considered as an item. EN 13306:2010, see 3.1 3.2.1 system set of interrelated items considered as a whole for a defined purpose, separated from other items BS EN 15331:2011EN 15331:2011 (E) 6 3.2.2 subsystem system that is part of a more complex system being considered 3.2.3 c
31、omponent construction element or functional grouping of several elements considered as part of a single system 3.3 property value minimum production cost for a building, inclusive of business profit, that assures the compliance with predetermined requirements 3.4 diagnostic assessment activities aim
32、ed at acquiring knowledge of the status and operating conditions of the building and its component parts 3.5 mid and long term budgeting determination of the general extent of expenses in respect of pre-established objectives; also intended to schedule interventions, and therefore costs and resource
33、s, evenly over time if possible 3.6 short term cost budgeting more specific quantification of expenses compared to the mid and long term budgeting of interventions for a given year, for the purpose of optimising the workload 3.7 corrective maintenance maintenance carried out after fault recognition
34、and intended to put an item into a state in which it can perform a required function EN 13306:2010, see 7.6 3.8 preventive maintenance maintenance carried out at predetermined intervals or according to prescribed criteria and intended to reduce the probability of failure or the degradation of the fu
35、nctioning of an item EN 13306:2010, see 7.1 3.9 condition based maintenance preventive maintenance which includes a combination of condition monitoring and/or inspection and/or testing analysis and ensuring maintenance actions NOTE The condition monitoring and/or inspection and/or testing may be sch
36、eduled, on request or continuous. EN 13306:2010, see 7.3 3.10 opportunity maintenance preventive maintenance performed in advance of the planned occurrence as a consequence of an unplanned activity which enables it to be performed at reduced cost or with fewer resources 3.11 obsolescence factors ext
37、ernal factors which lead to permanent transition from operability to non-functionality of the building BS EN 15331:2011EN 15331:2011 (E) 7 3.12 instructions for inspection technical instructions to perform inspection activities on building in order to assess the compliance with specified requirement
38、 concerning the function performances of the building or of some selected sub-systems or components 3.13 inspection logbook collection of inspection records produced during inspection activities 3.14 operation manual technical instructions to reach a proper item function performance according to its
39、 technical specifications and safety conditions EN 13460:2009, see 5.2 3.15 maintenance manual technical instructions intended to preserve an item in, or restore it to, a state in which it can perform a required function EN 13460:2009, see 5.3 3.16 maintenance plan structured and documented set of t
40、asks that include the activities, procedures, resources and the time scale required to carry out maintenance EN 13306:2010, see 2.5 3.17 asset register item basic information, related to technical, contractual, economic, administrative, location and operational aspects, necessary to define it within
41、 the company 3.18 down state state of an item characterized either by a fault, or by a possible inability to perform a required function during preventive maintenance NOTE 1 This state is related to availability performance. NOTE 2 A down state is sometimes referred to as an internal disabled state.
42、 EN 13306:2010, see 6.7 NOTE 3 For buildings the down state, intended as inability to perform the required function, can be seen as a whole down state (complete impossibility to use the building) or a partial down state (the impossibility to use the building is limited to a part of it). 3.19 mainten
43、ance concept interrelationship between the maintenance organization, the splitting of the building into sub-systems and components and the maintenance tasks to be applied for the maintenance of an item BS EN 15331:2011EN 15331:2011 (E) 8 3.20 reliability centred maintenance method for establishing a
44、 scheduled preventive maintenance programme which will efficiently and effectively achieve the inherent reliability and safety levels of equipment and structure NOTE This definition is different from the definition given in EN 60300-3-11. 4 Basic data and requirements 4.1 General 4.1.1 Introduction
45、The information required to carry out maintenance should be available either for new constructions and restoration of buildings (maintenance plans issued for construction and updated with “as built documentation”); for existing buildings, if not available, this information should be progressively ac
46、quired in a systematic manner and controlled and filed appropriately, to be used for subsequent controls. Since the complete collection of information requires significant time and costs, the procedure shall be planned in advance and the extent of the collection evaluated on a case-by-case basis. NO
47、TE The information required should describe the assets as a whole and its adequacy with respect to usability and value. The Asset Register (see 3.17) could also be used to collect the required information. 4.1.2 Preliminary data collection During preliminary data collection the property to be mainta
48、ined is to be identified and quantified; the data shall include all documents available and the following information, as a minimum: location; gross volume and surface area, divided according to intended use (refer to standards if applicable); general characteristics of component parts (e.g. positio
49、n inside the building, drawings, technical data sheet, instructions for maintenance issued by manufacturer,.); level of compliance with legal and regulatory requirements (objectives to be attained); status of maintenance upgrading in accordance with pre-determined operational specifications; external constraints (monumental and environmental, servitudes (e.g. right of way), agreements with public bodies and bordering landowners etc.); legal and/
