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5、ss): .3.8 (incident response): , - / , .3.9 (information): , , , .3.10 (operational information): , -.3.11 (organization): -, . , , , , , -,-.1 , , .2 .2 22.3.092014/ 22320:20113 . /2.ISO9000:2005,3.3.14 ,.4 4.1 :) ;b) ,;c) ,;d) ;e) ,;f) ;g) ;h) ;i) ;j) .-,:- ,- , -,- ,- -.4.2 4.2.1 , - , , .,. , ,-,(,-):a) ;b) ;c) ,;d) ,