GOST R 54930-2012 Development of service standards Recommendation for addressing consumer issues《服务标准的制定 解决消费者问题的推荐性操作规程》.pdf

1、GD4GC5GC4GC5GD0GC0GCBGDCGCDGCEGC5G20G20GC0GC3GC5GCDGD2GD1GD2GC2GCEGCFGCEG20G20GD2GC5GD5GCDGC8GD7GC5GD1GCAGCEGCCGD3G20G20GD0GC5GC3GD3GCBGC8GD0GCEGC2GC0GCDGC8GDEG20G20GC8G20G20GCCGC5GD2GD0GCEGCBGCEGC3GC8GC8GD0GE0GE7GF0GE0GE1GEEGF2GEAGE0G20GF1GF2GE0GEDGE4GE0GF0GF2GEEGE2G20GEDGE0G20GF3GF1GEBGF3GE3GE8GD0

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10、0G38G2CG20GF3GEAGE0G2DGE7GE0GEDGEDGEEGE3GEEG20GE2G20GEFGF3GEDGEAGF2GE5G20G34G32G20GC2GCDGC5GD1GC5GCDG20GD2GE5GF5GEDGE8GF7GE5GF1GEAGE8GECG20GEAGEEGECGE8GF2GE5GF2GEEGECG20GEFGEEG20GF1GF2GE0GEDGE4GE0GF0GF2GE8GE7GE0GF6GE8GE8G20GD2GCAG20G30G37G39G20GABGCEGF6GE5GEDGEAGE0G20GF1GEEGEEGF2GE2GE5GF2GF1GF2GE2GE

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13、4GF1GF2GE2GEEG20GC8GD1GCEG2FGCCGDDGCAG20G37G36G3AG32G30G30G38G20GABGD0GE0GE7G2DGF0GE0GE1GEEGF2GEAGE0G20GF1GF2GE0GEDGE4GE0GF0GF2GEEGE2G20GEDGE0G20GF3GF1GEBGF3GE3GE8G2EG20GD0GE5GEAGEEGECGE5GEDGE4GE0GF6GE8GE8G20GEFGEEG20GF3GF7GE5GF2GF3G20GEDGF3GE6GE4G20GEFGEEGF2GF0GE5GE1GE8GF2GE5GEBGFFGBBG20G28G49G53G4

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15、3GBBG29G2EGCFGF0GE8G20GEFGF0GE8GECGE5GEDGE5GEDGE8GE8G20GEDGE0GF1GF2GEEGFFGF9GE5GE3GEEG20GF1GF2GE0GEDGE4GE0GF0GF2GE0G20GF0GE5GEAGEEGECGE5GEDGE4GF3GE5GF2GF1GFFG20GE8GF1GEFGEEGEBGFCGE7GEEGE2GE0GF2GFCG20GE2GECGE5GF1GF2GEEG20GF1GF1GFBGEBGEEGF7GEDGFBGF5G20GECGE5GE6GE4GF3GEDGE0G2DGF0GEEGE4GEDGFBGF5G20GF1GF

16、2GE0GEDGE4GE0GF0GF2GEEGE2G20GF1GEEGEEGF2GE2GE5GF2GF1GF2GE2GF3GFEGF9GE8GE5G20GE8GECG20GEDGE0GF6GE8GEEGEDGE0GEBGFCGEDGFBGE5G20GF1GF2GE0GEDGE4GE0GF0GF2GFBG20GD0GEEGF1GF1GE8GE9GF1GEAGEEGE9G20GD4GE5GE4GE5GF0GE0GF6GE8GE8G2CG20GF1GE2GE5GE4GE5GEDGE8GFFG20GEEGEAGEEGF2GEEGF0GFBGF5G20GEFGF0GE8GE2GE5GE4GE5GEDGF

17、BG20GE2G20GE4GEEGEFGEEGEBGEDGE8GF2GE5GEBGFCGEDGEEGECG20GEFGF0GE8GEBGEEGE6GE5GEDGE8GE8G20GC4GC0G35G20GC2GC2GC5GC4GC5GCDG20GC2GCFGC5GD0GC2GDBGC5GC8GEDGF4GEEGF0GECGE0GF6GE8GFFG20GEEGE1G20GE8GE7GECGE5GEDGE5GEDGE8GFFGF5G20GEAG20GEDGE0GF1GF2GEEGFFGF9GE5GECGF3G20GF1GF2GE0GEDGE4GE0GF0GF2GF3G20GEFGF3GE1GEBGE

18、8GEAGF3GE5GF2GF1GFFG20GE2G20GE5GE6GE5GE3GEEGE4GEDGEEG20GE8GE7GE4GE0GE2GE0GE5GECGEEGECG20GE8GEDGF4GEEGF0G2DGECGE0GF6GE8GEEGEDGEDGEEGECG20GF3GEAGE0GE7GE0GF2GE5GEBGE5G20GABGCDGE0GF6GE8GEEGEDGE0GEBGFCGEDGFBGE5G20GF1GF2GE0GEDGE4GE0GF0GF2GFBGBBG2CG20GE0G20GF2GE5GEAGF1GF2G20GE8GE7GECGE5GEDGE5GEDGE8GE9G20GE

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20、5GF1GECGEEGF2GF0GE0G20G28GE7GE0GECGE5GEDGFBG29GE8GEBGE8G20GEEGF2GECGE5GEDGFBG20G20GEDGE0GF1GF2GEEGFFGF9GE5GE3GEEG20G20GF1GF2GE0GEDGE4GE0GF0GF2GE0G20G20GF1GEEGEEGF2GE2GE5GF2GF1GF2GE2GF3GFEGF9GE5GE5G20GF3GE2GE5GE4GEEGECGEBGE5GEDGE8GE5G20GE1GF3GE4GE5GF2G20GEEGEFGF3GE1GEBGE8GEAGEEGE2GE0GEDGEEG20GE2G20GE

21、5GE6GE5GECGE5G2DGF1GFFGF7GEDGEEG20GE8GE7GE4GE0GE2GE0GE5GECGEEGECG20GE8GEDGF4GEEGF0GECGE0GF6GE8GEEGEDGEDGEEGECG20GF3GEAGE0GE7GE0GF2GE5GEBGE5G20GABGCDGE0GF6GE8GEEGEDGE0GEBGFCGEDGFBGE5G20GF1GF2GE0GEDGE4GE0GF0GF2GFBGBBG2EG20GD1GEEGEEGF2GE2GE5GF2GF1GF2GE2GF3GFEGF9GE0GFFG20GE8GEDG2DGF4GEEGF0GECGE0GF6GE8GF

22、FG2CG20GF3GE2GE5GE4GEEGECGEBGE5GEDGE8GE5G20GE8G20GF2GE5GEAGF1GF2GFBG20GF0GE0GE7GECGE5GF9GE0GFEGF2GF1GFFG20GF2GE0GEAGE6GE5G20GE2G20GE8GEDGF4GEEGF0GECGE0GF6GE8GEEGEDGEDGEEGE9G20GF1GE8GF1GF2GE5GECGE5G20GEEGE1GF9GE5GE3GEEG20GEFGEEGEBGFCGE7GEEGE2GE0G2DGEDGE8GFFG20G97G20GEDGE0G20GEEGF4GE8GF6GE8GE0GEBGFCGE

23、DGEEGECG20GF1GE0GE9GF2GE5G20GD4GE5GE4GE5GF0GE0GEBGFCGEDGEEGE3GEEG20GE0GE3GE5GEDGF2GF1GF2GE2GE0G20GEFGEEG20GF2GE5GF5GEDGE8GF7GE5GF1GEAGEEGECGF3G20GF0GE5GE3GF3GEBGE8GF0GEEGE2GE0GEDGE8GFEG20GE8G20GECGE5GF2GF0GEEGEBGEEGE3GE8GE8GE2G20GF1GE5GF2GE8G20GC8GEDGF2GE5GF0GEDGE5GF2GA9G20GD1GF2GE0GEDGE4GE0GF0GF2GE

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41、G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG34G2EG38G20GCFGF0

42、GEEGE1GEBGE5GECGFBG20GEEGEAGF0GF3GE6GE0GFEGF9GE5GE9G20GF1GF0GE5GE4GFBG20G20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20

43、G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG34G2EG39G20GCFGF0GE5GE4GF1GF2GE0GE2GE8GF2GE5GEBGFCGF1GF2GE2GEEG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20

44、G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG34G2EG31G30G20GD1GEEGEEGF2GE2GE5GF2GF1GF2GE2GE8GE5G20GE7GE0GEAGEEGEDGEEGE4GE0GF2GE5GEBGFCGEDGFBGECG20GE8G20GEDGEEGF0GECGE0GF2GE8GE2GED

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48、20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG37 GC3GEBGE0GE2GEDGFBGE5G20GE2GEEGEFGF0GEEGF1GFBG20GEFGEEGF2GF0GE5GE1GE8GF2GE5GEBGFFG2CG20GEFGEEGE4GEBGE5GE6GE0GF9GE8GE5G20GF3GF7GE5GF2GF3G20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20

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50、BGE0GF1GF2GE5GE9G20G20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG38G2EG31G20GCEGE1GF9GE8GE5G20GEFGEEGEBGEEGE6GE5GEDGE8GFFG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2EG20G20G2