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2、2452014 1 Guidelines for the management system standards development 20150901 1 - (-) : , , , . ( , - ) . - . , (-), , , - . , , , , . . 2 : 73:2009 . 190112012 , . , 1 , , , . , , (). , , , , , . , , , , . 3 - . . 3.1 (organization): , , , (3.8). 562452014 2 , : , , , , , , , , , , . 3.2 (intereste
3、d party) ( ); (stake-holder) ( ): (3.1), - , - . 3.3 (requirement): , , - . 1 , - . 2 , , , -. 3.4 (management system): - (3.1) (3.7), (3.8) (3.12) . 1 . 2 , , -, . . 3 , - , , - . 3.5 (top management): , - (3.1) . 1 . 2 (3.4) , - , . 3.6 (effectiveness): . 3.7 (policy): (3.1), - (3.5). 3.8 (objecti
4、ve): , . 1 , . 2 (, , , ), , , , , (3.12). 3 , , , , , (, -, , ). 4 , , - . 3.9 (risk): . 1 . 2 , , , - , . 3 ( 73, 3.5.1.3) - ( 73, 3.6.1.3), . 562452014 3 4 ( -) ( 73, 3.6.1.1) . 3.10 (competence): . 3.11 (documented information): , - (3.1), , . 1 , . 2 : - (3.4), (3.12); - , (); - (). 3.12 (proce
5、ss): -, . 3.13 (performance): . 1 . 2 , (3.12), ( ), (3.1). 3.14 (outsource): , - (3.1) (3.12) . (3.4), - . 3.15 (monitoring): , (3.12) . , - . 3.16 (measurement): (3.12) . 3.17 (audit): , (3.12) - - . 1 ( ) ( -), ( ). 2 19011. 3.18 (conformity): (3.3). 3.19 (nonconformity): (3.3). 3.20 (correction): , - (3.19). 3.21 (corrective action): , (3.19) . 3.22 (continual improvement): - (3.13). 4 4.1 , () . 4.2 : 562452014 4 - , , - . 4.3 -, . : - , 4.1; - , 4.2. . 4.4