1、剑桥商务英语中级分类模拟 47 及答案解析(总分：100.00，做题时间：90 分钟)一、LISTENING(总题数：0，分数：0.00)二、PART ONE(总题数：0，分数：0.00)三、Conversation One(总题数：1，分数：12.00)JACKSON“S ASSOCIATESTelephone MessageCaller: James Horrocks Date and time of call: 8:45 a.m 7th April. Message ESCHEPULE MORNING: The meeting with John Row (APF) will need
2、to be 1 . The new time of the marketing meeting is: 2 . Call Jim Davis to arrange a 3 . Also, send 4 to Freda Bell. （分数：12.00）四、Conversation Two(总题数：1，分数：12.00)MessageDate: 12 November, 2000 From: Roshan Singh, 1 Department. Message: He has received an interesting 2 . and wants to discuss 3 . He has
3、 to reply by 4 . （分数：12.00）五、Conversation Three(总题数：1，分数：12.00)Applications for Publicity Co-ordinatorThings to do: Reject those without 1 qualifications. Select those who“ve worked in a 2 . Request 3 for people on shortlist. Circulate applictions to 4 . （分数：12.00）六、PART TWO(总题数：0，分数：0.00)七、Section
4、One(总题数：1，分数：20.00)A. Give feedback on a regular basis. B. Select the right time and place. C. Focus on the consequences of the individual“s behaviour. D. Ignore your own feelings. E. Be clear about what you“re referring to. F. Praise the individual“s strengths. G. Offer people the chance to respond
5、. H. Give feedback at once. （分数：20.00）八、Section Two(总题数：1，分数：20.00)A. It was near to home. B. The interview process was friendly. C. The workload was not too demanding. D. There was a broad variety of work on offer. E. The financial benefits were attractive. F. The management approach was dynamic. G
6、. There were relevant training opportunities. H. The promotion prospects were good. （分数：20.00）九、PART THREE(总题数：1，分数：24.00)（分数：24.00）(1).What does Sophie say about the Nottingham centre“s problems?（分数：3.00）A.She doesn“t know what has caused them.B.She hadn“t expected Nottingham to have problems.C.She
7、 doesn“t think they will last for long.(2).James says the European branch solved a similar problem by（分数：3.00）A.closing some centres.B.advertising the centres.C.investing in the centres.(3).Sophie proposes that the Nottingham centre should（分数：3.00）A.be sold to a company in a different sector.B.conti
8、nue to run as a Daylong Centre.C.remain a leisure centre but under different ownership.(4).James believes that the main cause of the problem is（分数：3.00）A.a change in consumer tastes.B.the design of the centres.C.the economic situation.(5).According to Sophie, advertising would（分数：3.00）A.take time to
9、 improve the figures.B.produce only temporary results.C.build up the company“s image.(6).James suggests that part of the solution is to（分数：3.00）A.reduce opening hours.B.employ staff on lower salaries.C.limit the promotional offers.(7).The Board wants to sell the Nottingham centre because（分数：3.00）A.t
10、he company“s share price has been falling.B.it would fetch a good price.C.they need to compensate for losses.(8).Sophie finally agrees to propose to the Board that they（分数：3.00）A.keep the centre running as usual.B.allocate money for extra promotions.C.give the centre a chance to reduce its costs.剑桥商
11、务英语中级分类模拟 47 答案解析(总分：100.00，做题时间：90 分钟)一、LISTENING(总题数：0，分数：0.00)二、PART ONE(总题数：0，分数：0.00)三、Conversation One(总题数：1，分数：12.00)JACKSON“S ASSOCIATESTelephone MessageCaller: James Horrocks Date and time of call: 8:45 a.m 7th April. Message ESCHEPULE MORNING: The meeting with John Row (APF) will need to b
12、e 1 . The new time of the marketing meeting is: 2 . Call Jim Davis to arrange a 3 . Also, send 4 to Freda Bell. （分数：12.00）解析：CANCELLED 听力原文 F: Hello. Jackson“s Associates. M: (phone) Oh, hi! It“s me, James. James Horrocks. F: Oh, James! Where are you? M: I“m on the train, but I“m still in London! Th
13、ere“s been a long delay and I“m going to be very late, so I“m going to have to reschedule my morning. Could you deal with it all for me? F: Sure. M: I“ve got a meeting at half past ten with John Row of APE. F: What do you want me to do about it? Shall I try and get him to come later? M: That meeting
14、 will have to be cancelled or the whole morning“s schedule will be impossible. F: Right. M: Now, I“d also call a marketing meeting for 11:30. Could you give everyone a later time? Let“s make it 12:30. F: OK then. M: And as it“ll be lunch time, could you call Jim Davis to arrange a lunch venue? Peopl
15、e won“t mind a late meeting if we offer them food! F: OK. M: Oh, and, also, I wont have time to see Freda Bell when I finally get into the office. Could you email her for me? Otherwise she“ll think I“ve forgotten. F: Fine. OK. Anything else? M: Nothing at the moment. See you soon, I hope. F: OK. Bye
16、.解析：12:30/12:30 (PM)/HALF PAST TWELVE/TWELVE THIRTY解析：LUNCH (VENUE)解析：A/AN E(-)MAIL四、Conversation Two(总题数：1，分数：12.00)MessageDate: 12 November, 2000 From: Roshan Singh, 1 Department. Message: He has received an interesting 2 . and wants to discuss 3 . He has to reply by 4 . （分数：12.00）解析：ACCOUNTS 听力原文
17、 W: Human Resources, Mary speaking. Can I help you? M: Oh good morning. I“d like to speak to Peter Robinson, please. W: I“m afraid Mr. Robinson“s out of the office at the moment. M: I see. It“s Roshan Singh here, from Accounts. I really need to speak to him fairly urgently. W: He“s not going to be b
18、ack until Thursday. I“m his Personal Assistant, maybe I can help you. M: OK. The thing is I“ve had a very attractive lob offer. W: Oh, congratulations. Where is it? M: Well, I don“t want to say too much about it right now, but it would be a promotion and the pay and conditions are very good. The tro
19、uble is I need to speak to Mr. Robinson about my pension before I make a final decision. W: I tell you what I“ll do. I“ll give him a message as soon as he gets in on Thursday morning. M: If you could, I“d be grateful, because I“ve got to give them an answer by Friday morning. W: All right. I“ve made
20、 a note of that. I“ll contact you as soon as I“ve spoken to him on Thursday. M: Thanks a lot.解析：JOB OFFER解析：(HIS) PENSION解析：FRIDAY (MORNING)五、Conversation Three(总题数：1，分数：12.00)Applications for Publicity Co-ordinatorThings to do: Reject those without 1 qualifications. Select those who“ve worked in a
21、2 . Request 3 for people on shortlist. Circulate applictions to 4 . （分数：12.00）解析：MEDIA (STUDIES) 听力原文 F: Hello? M: It“s Peter here from Personnel. The applications for the Publicity Co-ordinator posthow do you want us to sort them? F: First, could you look at the qualifications, and reject those who
22、 haven“t done media studies? We can do IT training ourselves if necessary. M: Right. F: Then the second time around take a look at the Previous Experience section. M: Yes. F: And pick out the ones who“ve worked as part of a project team before. M: In a similar company? F: At this stage it doesn“t ma
23、tter whether it“s in a service industry or any other kind. M: OK. And did you want me to arrange interview dates yet? I“ll need to book the rooms well ahead. F: I“ll do that when you“ve decided on the final list. Before the interviews, can you get references for each of the candidates? Don“t bother
24、asking for copies of their certificates. M: No problem, and what shall I do with their applications? F: Can you forward them to section heads? They“ll probably sort them a bit more before they go to the Marketing Manager. M: I“ll do that before I leave.解析：(A) PROJECT TEAM解析：REFERENCES解析：SECTION HEAD
25、S六、PART TWO(总题数：0，分数：0.00)七、Section One(总题数：1，分数：20.00)A. Give feedback on a regular basis. B. Select the right time and place. C. Focus on the consequences of the individual“s behaviour. D. Ignore your own feelings. E. Be clear about what you“re referring to. F. Praise the individual“s strengths. G
26、. Offer people the chance to respond. H. Give feedback at once. （分数：20.00）解析：F 听力原文 Basically the point of giving feedback is to motivate your staff to perform as well as they can in future. Nothing is a better motivator than telling someone that they are doing a wonderful job. I do not believe it c
27、ould ever be the wrong time or place to draw attention to someone“s plus points. So use your regular feedback sessions in this way to encourage your staff and make them feel good about themselves and their value to your company.解析：G 听力原文 When I started organising feedback sessions for my staff I mad
28、e the mistake of not letting them have their say. Although I“d criticise their performance tactfully and I knew I had to do so immediately and in an appropriate place, I“ve now learned that it“s sensible to allow them time to reflectyou can then agree to meet again at a later date if necessary. That
29、 means you“ve both had time to consider the implications of what“s been said.解析：A 听力原文 Most employees feel they don“t get enough feedback. On the rare occasions they do get it, it“s either too superficial or it“s because some kind of problem has arisen and so it comes across as negative. The key to
30、giving effective feedback is to allow a time for it each month, so that it becomes a matter of course, just part of the work routine. Then staff won“t get nervous about it, and it“ll be more positive.解析：C 听力原文 When a member of staff has made a serious mistake and you have no choice but to respond to
31、 serious negative feedback then the best thing is to concentrate on what happened as a result of the criticised performance. That way your criticism will come across as reasonable and cannot be later dismissed by the employee just as your own unfair personal opinion. Don“t just say that the work tha
32、t had been done was not satisfactory but point out what effects it had.解析：E 听力原文 Sometimes when I was on the receiving end I“d come out of feedback sessions with my boss wondering what on earth he“d been talking about. As a result, I always open sessions with my employee by saying something like “I
33、wanted to talk to you about the report you wrote yesterday.“ I do this even when I“m responding on the spot to something that has just happened. It means we“re both starting from the same point.八、Section Two(总题数：1，分数：20.00)A. It was near to home. B. The interview process was friendly. C. The workloa
34、d was not too demanding. D. There was a broad variety of work on offer. E. The financial benefits were attractive. F. The management approach was dynamic. G. There were relevant training opportunities. H. The promotion prospects were good. （分数：20.00）解析：C 听力原文 I had really enjoyed working for my last
35、 companyI felt that I was really being given lots of different challenges especially in developing new products. But in the end I felt they asked too much from meI never seemed to have any time at home and I felt I had to look around for another post. It was clear that that job would be much more ma
36、nageable.解析：F 听力原文 I was lucky to be offered three different jobs. The interview for this one was quite a challengeyou know, the Human Resources Manager was rather unwelcoming, I thought. But then we did a tour of the factory with several senior managers and saw all the different work areas. They se
37、emed really advanced and talked a lot about their plans for the future, etc. That decided it for me.解析：H 听力原文 I really liked where I used to work because it was an extremely pleasant environment and I didn“t have to commute any distanceunlike where I am now. But the thing was, I couldn“t see myself
38、being sufficiently challenged in the long run at my last place whereas it was obvious in this current job description that if I stuck at the work I could move up the company. And that“s what I really wanted.解析：E 听力原文 The job description sounded quite interesting but I was a little worried that I wou
39、ldn“t be able to fulfill all the criteria for the various aspects of the workparticularly the requirement to work as part of a large team. Anyway, I obviously managed to convince them at the interview I could do it and 1 started last week. I“d actually been offered another job in a nearby firm, but
40、I couldn“t have lived so well on the remuneration package.解析：G 听力原文 At my last place I just didn“t feel the environment was dynamic enough. I didn“t feel I was going to be able to get ahead. I“m not so much interested in getting a higher or better paid positionor at least not yetbut I wanted my skil
41、ls to be built up through a development programme. It was obvious at the interview that this company was very good in this respect.九、PART THREE(总题数：1，分数：24.00)（分数：24.00）(1).What does Sophie say about the Nottingham centre“s problems?（分数：3.00）A.She doesn“t know what has caused them. B.She hadn“t expe
42、cted Nottingham to have problems.C.She doesn“t think they will last for long.解析：听力原文 W: Hello, James, do sit down. Right, as you know, our Nottingham centre has had a significant drop in income over the last few months. In fact, it“s doing much worse than our other British centres, for reasons we ha
43、ven“t really been able to get to the bottom of. The situation is now pretty worrying, and even if immediate action is taken, I don“t expect Nottingham to return to profitability this year. Now, it seems to me we have two options facing us: the first is to see if we can create a strategy to keep the
44、operation going, and the second is to close it down completely. What“s your feeling about it? M: Closing it down would be a disaster. You know, when there was a situation like this in the European branch, they turned it around with a special promotion which worked very well. Do you remember this tim
45、e last year, when we thought we“d have to sell some of the French centres? Well, now they“re doing well and we don“t even have to spend any extra money on them, either. W: Yes, that“s true. But Nottingham has lost nearly a million in the six months and we can“t afford to keep absorbing that kind of
46、loss. I really think we should close it down as soon as possible and liquidise our assets. It“s on a prime site, which would be worth a lot to developers. I don“t even think it“s worth trying to sell it as a going concern to one of our competitors. M: Isn“t that rather short-sighted? The same thing“
47、s happening everywhere. It“s always the service industries which are hit first when people are worried about job security. And before you say that the centres are looking outdated and that consumer tastes and fashions have changed. I“ve done my homework and the consumer surveys show that people woul
48、d still come if they had the money. W: That“s not the only reason, James. And the bottom line is, the Board are pushing me to improve figures now. We“re falling behind the competition, and if we keep Nottingham open, we“ll need a major change in our image. A good advertising campaign might bring in
49、more customers while we“re running it, but at best it“d just be a short-term solution. M: I don“t agree with you, Sophie. However, I“ve got another idea. Why don“t we run the centre with minimum staff, no more expensive recruiting, and think about closing during the quiet times of day until the situation improves? We could go on with the special offers we“re running, because they bring in a few new customers, and don“t cost us anything. W: It“s a thought, but I“m not sure the Board will go for it. They“re really keen to sell the Nottingham
