1、 DB37 a0a1a2a3a4a5a3a6a3a5a7a7 a8 a9a3 山 东 省 地 方 标 准 DB37/T 13692009 信息技术外包服务 咨询服务规范 2009-XX-XX发布 2009-XX-XX实施 山东省质量技术监督局 发 布 DB37/T 13692009 I 前 言 a10a11a12a13a14a15a16a17a18a11a12a19a20a21a22a23a24a25a26 a27 a10a11a12a28a29a30a31a32a14a15a16a11a12a19a33a34a35 a36 a37a38a39a40a40a41a42a43a44a45a46a
2、47 a36 a37a38a48a49a44a45a46a47 a27 a10a11a12a50a51a28a29a52a32a53a54 a36 a55a56a57 a36 a58a59a60 a36a61 a62a63 a36 a64a65a66 a36 a67a68a69 a36a61 a70 a27 DB37/T 13692009 1 a71 a72a73 a74a75a76a77a78a79a80a81a82a83a84a85a86a83a87a88a78a89a90a91a74a92a93a90a84a85a94a95a96a97a90a84a85a94a95a98a99a100a
3、101a102a90a94a95 a103a104a105a106a107a108a109a110 a74a75a76a111a112a113a114a115a116a117a118a119a120a121a101a122a123a80a81a82a83a84a85a94a95a86a124a125a110 a126 a127a72 a128a129a130a131a132 a133a134a135a136a137a86a138a139a140a98a74a75a76a86a141a112a142a143a144a74a75a76a86a138a139a110a145a146a147a148a
4、149a86a141a112a135a136a150a151a152a153a154a155a86 a156a157a158a159a160a161a162a163a164a86a101a102a165a166a156a167a168a169a160a111a112a113a74a75a76a150a170a142a150a171a172a173a174a74a75a76a175a143a176a177a86a178a179a180a181 a146a182a183a184a112a185a186a135a136a86a187a188a168a74a110a145a146a160a147a14
5、8a149a86a141a112a135a136a150a151a187a188a168a74a111a112a113a74a75a76a110 a189a190a191a192 a193a194a195a196a195 a197 a193a198a198a199 a108a109a200a201a202a203 a189a190a191a192 a193a198a204a204a193 a197 a195a204a204a199 a103a104a205a201a206a207a92a93 a189a190a191a192 a193a198a204a193a208 a197 a195a204
6、a204a209 a103a104a205a201a206a207a210a211a103a104a205a201a202a203 a189a190a191a192 a193a198a208a208a199a212a193 a197 a195a204a204a209 a80a81a213 a214a99a105a201a77a215a216a193a217a218a219a220a221 a189a190a191a192 a193a198a208a208a199a212a195 a197 a195a204a204a194 a80a81a213 a214a99a105a201a77a215a21
7、6a195a217a218a219 a140a112a222a223a207a224 a214a99a105a201a77a215 a189a190a191a192 a193a198a208a208a199a212a225 a197 a195a204a204a194 a80a81a213 a214a99a105a201a77a215a216a225a217a218a219a226a227a228a229 a230a231a207a224 a214a99a105a201a77a215 a189a190a191a192 a193a198a208a208a199a212a196 a197 a195a
8、204a204a194 a80a81a213 a214a99a105a201a77a215a216a196a217a218a219a232 a233a230a234a235a207a224 a214a99a105a201a77a215 a189a190a191a192 a193a198a208a208a199a212a209 a197 a195a204a204a194 a80a81a213 a214a99a105a201a77a215a216a209a217a218a236a237 a136 a214a99a105a201a77a215 a189a190a191a192 a193a198a20
9、8a208a199a212a208 a197 a195a204a204a194 a80a81a213 a214a99a105a201a77a215a216a208a217a218a236 a80a81a213 a214a99a238 a239a105a201a77a215 a189a190a191a192 a195a195a204a199a204 a197 a195a204a204a199 a80a81a82a83 a238a239a82a83a80a81a238a239a205a201a206a207a92a93 a240a241a242a191a240a243a244 a195a204a2
10、04a204a204 a197 a193 a197 a195a204a204a209 a80a81a82a83a94a95a205a201a216 a193a217 a218a219a77a215 a240a241a242a191a240a243a244 a225a199a209a204a204 a197 a195a204a204a199 a124a125a86a80a81a82a83a245a201 a246 a247a248 a249a250a251 a133a134a83a87a88a78a89a111a112a113a74a75a76a110 a246a252a71 a253a254a
11、255 a247 a0a1 a2 a3 a4 a5a6a7a8 a9 a2 a5a3 a9a10 a11a12a3a5a13a5a14a15a11a5a3a16a17a13 a9 a2 a3a14 a202a18a19a20a21a22a150a23a112a24a25a86a205a201a26a27a90a28a29a179a30a88a82a83a31a32a150a144a19a20a33a34a80a81a82a83a35a121a86a84a85a107a94 a95a110 a246a252a126 a253a254a255 a247 a0a1a36a37 a38a39a40a4
12、1a42a0a1a36a37a43a2 a3 a4 a5a6a7a8 a9 a2 a5a3 a9a10 a11a12a3a5a13a5a14a15a11a5a3a16a17a13 a9 a2 a3a14 a2 a3a16 a9 a2 a9 a17 a9 a2 a5a3 a146a202a44a45a46a47a122a48a138a136a150a49a30a122a123a80a81a82a83a84a85a94a95a86a124a125a110 a50 a51 a52a53a54 a50a252a71 a0a1a36a37 a84a85a230a55a56a57a229a58a133a1
13、38a136a219 a59a60 a61a62 a63a64a65a66a67a68a69 a70a71 a72 a73a74a66a75a76a77a78a79a80a81a82a83 a84a85a86a87 a69 a88 a71 a72 a89a74a66a75a76a77a78a79a80a81a90a91a90a66a92a93a94a95a69 a96a71 a97a98 a66a75a99a100a101a102a103a104a91a90a105a106a107a108a94a109a110a89a69 信息技术外包服务 咨询服务规范 DB37/T 13692009 2 a
14、111 a112 a113 a114a115a116a117a118a119a120a121a122a123a119a124a125a126a127a128a129a130a131a132a133a134a135a136a137 a138a139 a140 a118a141a142a143a144a145a146a147a148a147a149a117a150a151a152 a153a154a155 a156a157 a158a159a160a161a162a163 a140 a118a164a165a166a143a144a167a168a169a170a171 a172 a139 a17
15、3 a141a174a118a175a176a125a177a128a178a179a145a166a117a180a118a175a176a137 a181a139 a113 a114a182a183 a140 a184a185a186a118a119a145a146a117a187a188a189a114a190 a191a192a193 a194a137 a195 a139 a113 a114 a196a197 a117a198a144a199a200a130a201a190a202a203a204a205a206a207a130a201a137 a208a139 a209a210a21
16、1 a147a128a131a212a213a117a214a118a215a216a190a217a218a137 a219 a139 a220a221a222 a223a224a117a123a119a225a226a128a227a228a229a230a231a118a227a148a232a188a152 a233 a156a157a234a235a236 a237 a233a154a238 a239a240a241 a242a243 a234a235 a244a245a246a247a248a249a250a251a252a253a117a254a255a122a0a225a122
17、a1a2a190a3a4a5a6a128a7a8a9a10a11a244a12a247a248a13a231a249a250a251a252a253a128a14 a15a16 a221 a17a18a19a20a150a117a185a186a123a119a152a21a150a22a23a171 a172 a139 a249a250a251a1a2a149a24a137 a181a139 a249a250a251a133a134a25a26a149a24a137 a195 a139 a118a119a27a142a28a29a190a30a251a137 a208a139 a31a32
18、a249a250a9a10a117a27a142a33a34a137 a219 a139 a249a250a9a10a149a24a117a193a35a199a200a36a30a251a137 a138a139 a37a38 a152 a233a154a155 a239a240a39 a40a41a42 a234a235 a31a32 a247a248a249a250a251a149a24a128a43a44 a37 a135a45a118a119a20a151a128a46a249a250a9a10a117a6a26a122a47a48a190a135a136a49a2a13a231a2
19、53a50a128a51a249 a250a9a10a117a52a18a190a252a253a245a53a253a50a54a55a117a185a186a123a119a152a21a150a22a23a171 a172 a139 a249a250a9a10a16a231a56a199a200a36a54a55a47a57a137 a181a139 a249a250a9a10a58a175a59a60a36a58a61a149a24a137 a195 a139 a9a10a62a63a64a4a253a50a36a135a136a149a24 a208a139 a37a38 a152
20、a233a154a65 a239a240 a160a161a66a67 a156a157a234a235 a68a69a247a248a245a70a190a30a251a249a250a251a120a121a71a72a117a120a121a185a186a123a119a152a21a150a22a23a171 a172 a139 a73 a74a75a121 a171 a73 a74a75a121 a185a186a166a76a44 a73 a77a78a79 a73 a80a81 a82a83a84a85a85a86a87a85a85a83 a150a151a137 a181a1
21、39 a73 a74 a123a119a120a121a171 a73 a74 a123a119a120a121a185a186a166a76a44 a73 a77a78a79 a73 a80a81a87a85a85a85a85 a88a89 a86a87a85a85a83 a150a151a137 a195 a139 a249a250a90a7a120a121a171a249a250a90a7a120a121a185a186a166a76a44a91 a92 a79 a74 a87a87a85a83a85 a88 a87a85a85a83 a150a151a137 a208a139 a223
22、a224 a120a121a171a223a224a120a121a185a186a166a76a44a91 a92 a79 a74 a89 a93a85a85 a89a88 a87a85a85a83 a150a151a137 a219 a139 a94 a0a120a121a171 a94 a0a120a121a185a186a166a76a44a91 a92 a79 a74 a89 a93a85 a89 a95 a88 a87a85a85a84 a150a151a137 a138a139 a141a142a130a201a96a97a127a171a141a142a130a201a96a9
23、7a127a185a186a166a76a44 a81a98a98 a73 a150a151a137 a99 a139 a37a38 a152 a233a154a153 a239a240a241a100 a101a102a67 a234a235 a249a250a251 a191a142a103a121a166a143a144a91a92a79a74 a89 a93a95a95a83a104 a89a88 a87a85a85a84 a150a151a128a51a247a248a245a53a103a121a123a119a128a46a103a121a46a105a13a231a103a10
24、6a190a121 a107a128a167a108a109a249a250a251a191a142a117a252a253a207a110a247a248a59a111a117a0a225a152a21a150a22a23a171 a172 a139 a173a112 a113a114a9a10a191a142a103a121a171 a173a112 a113a114a9a10a191a142a103a121a166a143a144a91 a92 a79 a74 a89 a93a95a95a83a104a87 a88 a87a85a85a115 a150a151a137 a181a139
25、a116 a117a253a114a118a119a9a10a191a142a103a121a171 a116 a117a253a114a118a119a9a10a191a142a103a121a166a143a144a91 a92 a79 a74 a89 a93a95a95a83a104a82 a88 a87a85a85a115 a150a151a137 a195 a139 a50a60a118a120a121a9a10a191a142a103a121a171a50a60a118a120a121a9a10a191a142a103a121a166a143a144a91 a92 a79 a74
26、a89 a93a95a95a83a104a122 a88 a87a85a85a115 a150a151a137 a208a139 a123 a170 a191a142a103a121 a171 a123 a170 a191a142a103a121a166a143a144a91a92a79a74 a89 a93a95a95a83a104a84 a88 a87a85a85a115 a150a151a137 a219 a139 a249a250a251 a191a142 a90a7a103a121a171a249a250a251 a191a142 a90a7a103a121a166a143a144a
27、91 a92 a79 a74 a89 a93a95a95a83a104a95 a88 a87a85a85a115 a150a151a137 DB37/T 13692009 3 a124a125 a126a127a128 a129a130a129 a131a132 a133 a134a135a136a137a138 a139a140a141a142 a133a130a143 a136a137 a144a145a146a147 a133a130a143a130a143 a148a149 a150a151a152a153 a154a155a156a157a158a159a160a161a162a16
28、3a164a165a159a166a167a168a169a170a154a155a171a172a173a174 a128 a175a176 a165a159a177a178a179 a180a180 a169a181a182a161a165a159a164a154a155a183a184 a185 a180a180 a178a179a154a155a171a172a186a187a188a189 a185 a180a180a190 a191a162a163a192a193a194a195a196a197a198a199a200a164a200a172a201a202 a185 a180a1
29、80a203 a204a154a155a205a206a207a208a196a209a210a211 a128 a212 a176 a165a159a160a213 a180a180a214 a162a163a215a216a156a157a196a154a155a183a184 a185 a180a180a217a218 a162a163a219a220 a190 a191a162a163a173a174 a185 a180a180a221 a222a162a163a207a223a164a184a224 a185 a180a180a225a226 a227a228a198a229a230
30、a231a168a232a233a234a235a230a231a236a237a207a184 a128 a133a130a143a130a238 a239 a240 a134a135a241a242a243 a244 a154a155a156a157a158a233a162a163a173a174a245a199a246a247a168a232a248a249a192a250a251a204a181a154a155a252a253a254a255 a128 a175a176 a0a1a2 a3a4a205a206a227a228 a185 a212 a176 a5a6a2 a246a247
31、a162a163a173a174 a185 a7a176 a8a9 a154a155a252a253a254a255a168 a126a10 a11a12a13a14a15 a180a180 a154a155a173a174a246a247a161a16a17a18a19 a185 a180a180 a154a155a254a20a21a22a23 a24a25 a185 a180a180 a169a181a154a155a26a27a21a28a29 a185 a180a180 a154a155a30a31 a185 a180a180 a126a127 a173a32a252a253a164
32、 a10 a11 a128 a133a130a143a130a33 a34a35a134a135a136a137 a36a37 a154a155a156a157a161a162a163a38a39a40a41a42 a214 a43a168a44a45a154a155a171a172a40a46 a128 a175a176 a44a45a171a172a40a46a47a168a158a48a49a50a51 a2 a52a53 a2 a230a31a54a55a168a56a57a58a181a59a199a60a172a168a234a61a62a63a64a65a66a191a67a40
33、 a46 a185 a212 a176 a171a172a40a46a164a68a30a158a69a40a70a71a164a72a198a68a30a27a178a66a56a57a40a46a58a181a73a253a68a30 a128 a133a130a143a130a74 a75a76a77a78a79 a175a176 a169a181a80a26a81 a1 a80a26a81 a1 a158a25a72a154a155a80a26a82 a1 a164a81a83a168a84a85a86a87a88a154a155a200a172a89a90a91 a10 a11a21
34、a154a155a22a92a168a72a84a93a94a95a168 a25 a72a96a97a164a17a98 a2 a99a100 a2 a73a209a101a102a21a103a104a164a105a106a166a107 a2 a165a159a101a102a196 a1 a191a211a220a101a102 a128 a212 a176 a169a181a80a26a183a184 a80a26a183a184a158a25a72a154a155a80a26a164a24a41a81a83a168a86a87a88a154a155a200a172a164a154
35、a155 a10 a11a21a154a155a22a92a168 a25 a72a103a104a164a105a106a166 a107 a2 a165a159a101a102a196a178a169a164a108 a1 a246a247a101a102 a128 a7a176 a109a110 a246a24 a180a180 a80a26a81 a1 a164 a24a41 a109a110a111 a15a80a26a112a113a17a98 a2 a114a115a17a98 a2 a28a17a98a164a204a181a168a232a99a100a53a116 a185
36、 a80a26a99a39a117 a89a114a115a24a41a118a119a168a73a209 a2 a120a204a245a121a168a122a123a39a124a168a80a26a99a39a117a125a126a127a128a168a129a211a154a155a156a157a161a162a163 a130a131a165a159 a185 a180a180 a80a26a183a184a164a24a41 a109a110a111 a15 a8a9 a80a26a132a133 a2 a134a135a197a198a136a189a168a137a3
37、9a166a138a164 a126a127 a24a41 a128 DB37/T 13692009 4 a139a140a141a140a142 a143a144a145a146 a147a148a149a150a151a152a153a154 a155a156a157a156a155 a158 a159a160a161a162 a143a163 a164a165a166a167a168a164a165a169a170a154 a155a156a157a156a171 a172a173 a174a175 a145a146 a176a177a178a179a180a181a182a183a18
38、4a185a186 a187a188 a189a190a191 a192a193a194a195a196a197 a145a146 a176a180a198a199a200a201a202a203 a204 a188 a145a146 a205a206a168a207a208a209a210a211a212a213a214a215a177a216a217a199a182a218a219a193a194a220a221a222a195a196a223a224a225a199a203 a226a188 a182a227a162a228a229a183a219a193a194a230a202 a15
39、8a145a146 a231a232a211a233a234a154 a155a156a235 a236a237a238 a239 a155a156a235a156a157 a240a241 a242a243 a187a188 a244 a245 a158 a246a247a248a249a186 a145a146 a176a177a250a251a252a253a254 a163 a211a255a0 a191 a192a1a2 a145a146 a244 a245a3a4a219a5a6a205a7a176a8a9a10 a189a190 a10a11a12 a244a13 a222a14
40、a15a16a17a252a18a211a19a20a21a249 a145a146 a231a232a246a247a203 a204 a188 a22a23 a24a25 a158 a26a27a28a29a186 a145a146 a176a177a6a205a30a31a24a25 a244 a245 a191 a192a219 a22a23 a159a160a32a33a211 a146 a34a149a35a36a211a11a37a219 a38a39a40a41a149a42a43a44a45a11a37a211a46a47a149a48a49a219a26a27 a22a23
41、 a28a29a203 a226a188 a197a159a160a50a51 a22a23 a28a29a154 a155a156a235a156a235 a236a237a52 a53a174a54 a187a188 a55 a56 a22a23 a28a29a219a197a159a160a50a57a255a0a19a58a203 a204 a188 a59 a255a0a19a58a60a61a62a6 a158 a51a63a203 a226a188 a64a65 a255a0a19a58a203 a66 a188 a50a51a207a208a255a0a19a58a154 a1
42、55a156a67 a68 a69 a238a239 a155a156a67a156a157 a52 a53 a68 a69a70a71 a187a188 a55 a56a255a0a19a58a72 a163 a73a170a147a148a203 a204 a188 a74 a19a58a167a75a168a211a199a200a60a61a231a232a76a77a154 a155a156a67a156a235 a68 a69a78a79a80a81 a177 a55 a56a252a253a254 a163 a82a255a0a73a170a83a84a219a85a86a159
43、a160 a87 a163 a211a88a89a149a90a91a154 a155a156a92 a93 a94 a155a156a92a156a157 a95a96a97a93 a94 a187a188 a159a160 a74 a145a146 a210a98a60a61a99a100a203 a204 a188 a217a101a176 a74 a145a146 a210a98a60a61a99a102a203 a226a188 a145a146 a176 a74 a145a146 a210a98a60a61a99a103a154 a155a156a92a156a235 a95a10
44、4a105a93 a94 a187a188 a159a160 a74 a145a146 a106a107a60a61a99a100a203 a204 a188 a108a109 a110a91 a74 a145a146 a106a107a60a61a99a103a203 a226a188 a145a146 a111a31 a74 a145a146 a112a11a60a61a99a103a154 a155a156a92a156a67 a113a114 a255a0a3a4a115a116a117a219 a145a146 a176a177 a59 a118a119a255a0a3a4a60a6
45、1a120a115a219a209a210a121a35a120a115a28a29a154a122a48 a191 a192a177a123a124a125 a187a188 a126 a158a145a146 a211a199a200a127a128a203 a204 a188 a129 a119a130a131a132a133a168a8a9a211a134a135a203 a226a188 a145a146 a205a206a136a209a210a211a122a48a212a213a203 a66 a188 a255a0a3a4a136a137a194a211a111a138a14
46、9a139a82a211a11a37a154 a155a156a92a156a92 a140 a141 a255a0a3a4a115a116a117a219a177a142a143a232a212a213a168a150a139a144a154a139a144a212a213a177a123a124a186 a187a188 a252a253a212a213a203 a204 a188 a231a232a255a0a28a29a203 DB37/T 13692009 5 a145 a146 a147a148 a149a150a151a152a153 a154 a155 a156a157 a15
47、8a159a149a160a161a153 a162 a155 a163a164a165 a166a151a152a153 a167 a155 a168a169a170a171a172 a173a174 a175a176a177 a178 a179a180a181 a175a176a177a176a182 a183 a184a185a186a187a188a189a190a166a191a192a193a194a195a196a197 a156a157 a198a199a200a201a174 a202a202 a183 a184a185a186a187a188a203a189a204a205
48、a166a191a192a206a193a194a195a196a207a208a209 a156a157 a210a211a212a213a214a215a174 a216 a180a181a217a218a219a220a221a222a223 a216a176a182 a180a181a217a218a219a220 a183 a184a185a186a187a224a225a226a205a227a228a229a230a185a231a206a232a233a234a235a236 a237 a155 a238 a239a240a241a242 a148 a243 a171 a244
49、a245a246a247a248a249a229a230a206a197a250a251a252a253a254a255a0a1a2a153 a3 a155 a208a4a5a6a208a4a197a7a8a9a204a10a11a198a199a226a205a227a228a12a13a174a14a15a226a205a227a228a16a17a249a206a230a18 a168a19 a20a206a21a197 a168a19 a20a22a23a246a166a24a198a199a25a26a229a27a153 a28 a155 a197a226a205a227a228a29a30a31a32a33 a34 a208a247a248a35a36a249a9a204a10a11a206a187a37a38a39a40a41a42a149a31a43a44a45a46a47a48a174 a216a176a49 a180a181a217a218a222a223 a237 a155 a183 a184a185a186a187a224a225a226a205a227a228a253a254a185a231a153 a3a155 a183 a184a185a186a187a50a51a52a53a54 a55 a56a57a58a59a58 a60
