1、 Collection of SANS standards in electronic format (PDF) 1. Copyright This standard is available to staff members of companies that have subscribed to the complete collection of SANS standards in accordance with a formal copyright agreement. This document may reside on a CENTRAL FILE SERVER or INTRA
2、NET SYSTEM only. Unless specific permission has been granted, this document MAY NOT be sent or given to staff members from other companies or organizations. Doing so would constitute a VIOLATION of SABS copyright rules. 2. Indemnity The South African Bureau of Standards accepts no liability for any
3、damage whatsoever than may result from the use of this material or the information contain therein, irrespective of the cause and quantum thereof. ISBN 978-0-626-21005-2 ARP 067-3:2008Edition 1STANDARDS SOUTH AFRICA Recommended practice Road transport management systems Part 3: Consignee requirement
4、s Goods This document does not have the status of a South African National Standard. Published by Standards South Africa 1 dr lategan road groenkloof private bag x191 pretoria 0001 tel: 012 428 7911 fax: 012 344 1568 international code +27 12 www.stansa.co.za Standards South Africa ARP 067-3:2008 Ed
5、ition 1 Table of changes Change No. Date Scope Acknowledgement Standards South Africa wishes to acknowledge the valuable contributions derived from documents provided by the CSIR, NPI, Forestry SA and Crickmay b) records of all services and repairs; and c) statutory vehicle inspections where applica
6、ble. 4.2.4.3 Procedures The consignee shall establish, document and maintain procedures to prioritize and act on all faults reported. 4.2.4.4 Checklist The consignee shall ensure the following (see A.3): a) that evidence (less than six months old) exists that a qualified person has certified each ve
7、hicle as roadworthy in the nominated fleet; b) that there are RTMS procedures that detail the frequency at which periodic maintenance is to take place; c) that there is a maintenance management schedule that details the tasks that need to be completed during the service; d) a table of tolerances and
8、 wear limits for major components; e) that there are personnel involved with the maintenance of vehicles that are aware of the contents of the table in 4.2.4.3(d) and how to access it; f) that off-loading staff are trained to off-load properly; and g) that loads are secured in accordance with the re
9、levant part of SANS 10187. 4.3 Dispatch or release of goods vehicles The consignee shall have a system to validate that released goods vehicles comply with the requirements of ARP 067-1. 4.4 Compliance requirements 4.4.1 Mass measurement verification Accuracy of the method(s) used to determine the m
10、ass of the laden vehicle shall be adequate. The consignee shall verify the mass determination method where applicable (e.g. where the consignee operates his own weighbridge). ARP 067-3:2008 Edition 1 7 4.4.2 Documentation Depending on the method used to assess the mass, documentation shall include b
11、ut not be limited to: a) the verification or calibration certificate of scales; and b) graphs showing assessed mass vs. measured mass over a certain period. 4.4.3 Procedures The consignee shall establish, document and maintain the following procedures: a) the frequency of verification or calibration
12、 and the steps to perform for each method; and b) correcting measurement methods found to be inaccurate by the verification process. 4.4.4 Checklist The consignee shall ensure that the RTMS implementation manual has procedures for: a) verifying all the different measurement methods that are used; b)
13、 explaining the kind of documentary evidence of the verification that is required; c) explaining how often each method is to be verified; d) stating where the evidence of verification is stored; e) correcting measurement methods found to be inaccurate by the verification process; and f) calibrating
14、and for proving calibration of equipment. 4.5 Cycle times The consignee shall have a system to keep record of and to manage an agreed upon schedule system to avoid negative impact on the value chain. 4.6 Management of equipment operator and wellness of driver 4.6.1 General The consignee shall ensure
15、 that the delivery timetable is reasonable, including off-loading and queuing times and practises, so that driver fatigue is minimized , and shall also manage the wellness of his off-loading staff. The consignee shall monitor the wellness of equipment operators and drivers in terms of the driver wel
16、lness requirements, such as by use of National Bargaining Council driver log sheet. 4.6.2 Documentation The consignee shall maintain the following documentation with regard to his own drivers and equipment operators: a) medical certificates or reports; ARP 067-3:2008 Edition 1 8 b) duty schedules an
17、d rosters; c) records of actual driving and operating hours; and d) any needed or necessary documents. 4.6.3 Procedures The consignee shall establish, document and maintain procedures for: a) describing when equipment operators and off-loading staff should undergo medical check-ups; b) describing th
18、e scheduling and rostering of equipment operating and off-loading duties; c) ensuring effective communication between management, equipment operators and off-loading staff (e.g. schedule of meetings); d) scheduling pickup and delivery times that take into account delays and disruptions that might be
19、 encountered by drivers; e) providing adequate amenities for waiting drivers; f) advising any expected delays or disruptions at the off-loading points; and g) any needed or necessary documents. 4.6.4 Transport personnel The consignee shall provide amenities for transport personnel. 4.6.5 Checklist T
20、he consignee shall ensure that the following is verified: a) a documented instruction detailing when equipment operators and off-loading staff should go for medical check-ups; b) that the medical check-up covers all the minimum requirements such as eye tests, blood sugar levels, and substance abuse;
21、 and c) the implementation of effective communication channels between management, equipment operators and off-loading staff to promote discussion on matters that affect the safe operation of the business. 4.7 Training and education 4.7.1 General All persons to whom responsibility was assigned in th
22、e RTMS shall receive the necessary training to execute their tasks. ARP 067-3:2008 Edition 1 9 4.7.2 Documentation Documents relating to equipment operator and off-loading staff training and education shall be kept and maintained. These shall include: a) a schedule of training needs; b) a training p
23、lan; c) a register of training completed; d) equipment operator and off-loading staff competency assessment; and e) specific industry requirements as applicable, e.g. training on the handling and transportation of hazardous goods. 4.7.3 Procedures The consignee shall establish, document and maintain
24、 procedures to schedule basic training and refresher training when the need arises. 4.7.4 Checklist The consignee shall ensure the availability of the following (see A.5 and A.6): a) that training for all relevant RTMS staff members is provided; b) that documented evidence of training provided to RT
25、MS staff members is kept; and c) that training modules are adopted to suit type of consignment. When the need is identified e.g. through non-conformances, refresher courses shall be provided. 4.8 Tasks and responsibilities 4.8.1 General The consignee shall ensure the competence of everyone who has t
26、asks and responsibilities assigned to them in the RTMS. 4.8.2 Documentation A list of well-defined tasks shall be compiled. This shall include columns for the name or position (or both) of the person responsible for the task, and who shall then accept responsibility by way of a signature. 4.8.3 Proc
27、edures The consignee shall establish and maintain documented procedures to ensure that all employees know what their responsibilities are in the RTMS, and to ensure that the tasks of employees who leave the company are assigned to another person(s). ARP 067-3:2008 Edition 1 10 4.8.4 Checklist The co
28、nsignee shall timeously check that (see A.7): a) tasks of personnel involved in the system are fully documented and clearly described in the RTMS manual; b) responsibilities for the tasks are documented and allocated; c) relevant RTMS staff members are informed about their responsibilities; d) all t
29、he relevant RTMS staff members know how to access written records of their responsibilities; and e) a specific person is assigned the responsibility to act as “RTMS manager” to ensure that the procedures in the RTMS are being adhered to. 4.9 Records and documentation 4.9.1 General A manual which con
30、tains the necessary documentation to demonstrate compliance with the requirements of this recommended practice shall be developed. All persons with a responsibility in the system shall be provided with the latest available documentation. 4.9.2 Documentation The following documents shall be kept and
31、maintained: a) trip-mass records; b) incident or accident report or register; c) Corrective Action Report (CAR); d) distribution list of documents; and e) customer complaints register. 4.9.3 Procedures The consignee shall establish procedures to ensure that: a) records of masses are produced for eac
32、h vehicle off-loaded; b) incident or accident reports are produced when required; c) non-conformances are followed up by a Corrective Action Report (CAR); d) records and documentation are backed up; and e) customer complaints are handled. ARP 067-3:2008 Edition 1 11 4.9.4 Checklist The consignee sha
33、ll check that (see A.8, A.9, A.10 and A.11): a) for each vehicle off-loaded, documentary evidence of the following is kept: 1) the vehicles registration number or fleet number; 2) the assessed mass of the vehicle; 3) the measured mass of the vehicle (if weighed at the end of the off-loading); and 4)
34、 the date and time of off-loading; b) there is a record of all incidents and accidents; c) a document distribution list is maintained, d) a record of customer complaints is kept; e) non-conformances are followed up by a Corrective Action Report (CAR); and f) the manual on the management of the road
35、transport load management system shall have procedures for ensuring that all relevant RTMS staff members have access and know how to access these documents. 4.10 Performance assessment 4.10.1 Audit The consignee shall plan and conduct audits of its own RTMS in order to determine its effectiveness. T
36、he audits shall be conducted by people who are not directly dependant on those who are responsible for the audited activity. The consignee shall continuously comply with the requirements of the RTMS and all non-conformances that are identified shall be corrected. The consignee shall ensure that effe
37、ctive and efficient methods are used to identify areas of improvement of the RTMS. These shall include but not be limited to stakeholder surveys, internal audits, and monitoring and measurement of the processes and product. The consignee shall continually improve the effectiveness of its RTMS throug
38、h the application of its quality policy, quality objectives, audit results, analysis of data, corrective and preventative actions and reviews. During the pre-verification phase, an internal audit shall be conducted to determine whether the applicant is ready for an external audit in order to gain fu
39、ll certification. 4.10.2 Documentation The following documents shall be kept and maintained (see A.13): a) an audit matrix to ensure that auditing is done in a systematic and consistent manner; ARP 067-3:2008 Edition 1 12 b) a list of independent persons responsible to do internal audits; and c) a c
40、ompliance report or statement at regular intervals, e.g. quarterly. 4.10.3 Procedures Procedures for carrying out an internal audit and for correcting all non-conformances shall be established, documented and maintained. 4.10.4 Checklist The RTMS shall include procedures for carrying out internal au
41、dits that cover the following (see A.12, A.13 and A.14): a) when the audits are to take place; b) who is to conduct them (independent or internal auditors); c) how the audits are to be conducted; d) written procedures for ensuring that all non-conformances are identified and corrected within two wee
42、ks or as specified by the internal auditor with a maximum period of three months; e) identification of staff members responsible for taking action on instances of non-compliance and ensuring that non-compliances are not repeated; f) a quarterly compliance report; and g) identification of person(s) r
43、esponsible for updating the RTMS procedures when necessary. ARP 067-3:2008 Edition 1 13 Annex A (informative) Examples of forms to be used in the RTMS implementation manual This annex consists of 14 forms that are recommended for use in the RTMS implementation manual. The forms are numbered A.1 to A
44、.14. A.1 Inventory of nominated equipment Registered owner: RTMS Inventory of nominated equipment Registration number or Serial number Make VIN or Chassis number Equipment type (front-end loader, etc.) Loading capacity kga Label ID (Official use) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 aGross comb
45、ination mass (GCM) for truck tractors. 14 ARP 067-3:2008 Edition 1 ARP 067-3:2008 Edition 1 15 A.2 Record of masses for each trip RTMS Record of masses for each trip (Complete for each trip: Where individual axle or units are assessed, use one line per axle or axle unit.) Vehicle identification: Dat
46、e Origin Destination Axle unit Assessed mass Weighbridge mass 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 ARP 067-3:2008 Edition 1 16 A.3 Notification of equipment defects RTMS Notification of equipment defects Fleet No.: Equipment operator Date Time in Time out
47、(Gate) Time start Time finished (Workshop) Repaired Defectors Name Signed (Workshop) ARP 067-3:2008 Edition 1 17 A.4 Incident or accident report RTMS Incident or accident report STAY CALM DO NOT ADMIT GUILT Incident or accident details Date: _ Time_ Place: _ Witnesses (not in either vehicle) Name Te
48、lephone number 1: _ _ 2: _ _ Your details Name: _ ID number: _ Make of vehicle: _ Registration number: _ Fleet number: _ Names of injured persons 1: _ 2: _ 3: _ Other party details Name: _ Address:_ Telephone number: _ Make of vehicle: _ Registration number: _ Police details Person reported to: _ Telephone number: _ Police station: _ Police case number: _ NB Repo
