1、BEC商务英语（中级）听力模拟试卷 1及答案与解析 一、 PART ONE 1 Look at the form below. You will hear a woman phoning a college about a course. Stangrave & Hoxton College Faculty of Business Course details Name: Sylvia Carlyle Course accepted for: 【 1】 _ Module A: 【 2】 _ Module B: 【 3】 _ Subject area of term paper: 【 4】 _
2、5 Look at the notes below. You will hear a recorded message about a job vacancy. Notes Vacancy at Sandridge Centre for 【 5】 _ must know a lot about 【 6】 _ must have carried out 【 7】 _ 【 8】 _ knowledge would be a plus 9 Look at the form below. You will hear a man enquiring about computer workstations
3、. Moorfields Department Stores Workstations department Enquiry form Customer: crawfords Item: 【 9】 _ Model: 【 10】 _ Extra(s): 【 11】 _ Notes: Also interested in a 【 12】 _ 二、 PART TWO 13 You will hear five short recordings about improvements in the workplace. For each recording, decide What improvemen
4、t has been made. Write one letter (A - H) next to the number of the recording. Do not use any letter more than once. You will hear the five recordings twice. A Some inefficient equipment was replaced. B A bonus payment system was extended. C A department was moved to new premises. D Training opportu
5、nities were increased. E A system of cost control was implemented. F Some software was upgraded. G A number of specialist staff were recruited. H A system of promotion was introduced. 18 You will hear another five recordings. You will hear five speakers talking about running project teams. For each
6、recording, decide what the speaker recommends. Write one letter (A - H) next to the number of the recording. Do not use any letter more than once. You will hear the five recordings twice. A Publish regular updates on progress. B Provide specific training for participants. C Define individual roles c
7、learly. D Recruit members from different departments. E Check targets and deadlines frequently. F Obtain input from external experts. G Examine the achievements of previous teams. H Allocate sufficient technological resources. 三、 PART THREE 23 You will hear two managers, Louis and Sally, discussing
8、changes in their company. For each question 23 - 30, mark one letter (A, B or C) for the correct answer. You will hear the recording twice. 23 Sally says that the changes were planned by （ A） a cross-departmental team. （ B） management consultants. （ C） the company chairman, 24 She says the changes a
9、re designed to deal with （ A） high staff turnover. （ B） increased costs. （ C） falling sales. 25 What does Louis feel about the changes? （ A） They should have happened sooner （ B） Some managers will dislike them. （ C） Their success will be limited. 26 Sally says the new working hours will be （ A） les
10、s productive in the long run. （ B） unpopular with some staff. （ C） difficult to control. 27 She thinks that the new sales targets （ A） fail to consider competitors. （ B） are too high for her department. （ C） should vary according to the product. 28 Louis thinks the new training will be effective bec
11、ause （ A） it is available on-line. （ B） it covers more topics. （ C） it uses outside trainers. 29 Sally says that the newsletter will be most valuable for （ A） new staff. （ B） management. （ C） agents abroad. 30 What does she think will happen in six months time? （ A） There will be new policies. （ B）
12、Staff morale will be higher. （ C） Consultants will be hired. BEC商务英语（中级）听力模拟试卷 1答案与解析 一、 PART ONE 1 【听力原文】 M: Business faculty office. F: Hello, my names Sylvia Carlyle. Ive had a letter accepting me on a course, and asking me to phone about the optional modules. M: Let me find your details. OK, you
13、re taking marketing fundamentals, arent you? F: Actually I applied for marketing originally, then changed to personnel practice, and thats in the acceptance letter, M: The database hasnt been updated. No problem. Right, have you chosen your two modules? F: Im interested in health and safety. M: You
14、have to do that anyway, as part of the course. F: Oh, then Im confused about whats optional and whats compulsory. What about pay systems? M: Yes, thats optional. F: OK. Ill do that as my first module. M: And for module B? F: Is decision making possible? M: Yes. Now what about your term paper? F: Im
15、thinking of calling it Assumptions and behaviour within companies. M: We just need the general field at this stage. Shall I enter that as organisational culture? F: Fine. M: OK, Sylvia, well look forward to seeing you at the beginning of term. Goodbye. F: Goodbye. 1 【正确答案】 PERSONNEL PRACTICE 2 【正确答案
16、】 PAY SYSTEMS 3 【正确答案】 DECISION MAKING 4 【正确答案】 ORGANISATIONAL CULTURE 5 【听力原文】 Youre through to the Sandridge Centre vacancies .hotline. We are an online publisher providing essential business information for governments, trade organisations and investors. We are currently looking for an industrial
17、 analyst to join our expanding staff of experts, whose role is to assess the investment climate and provide high-quality information about industries around the world. The person appointed will join specialists in pensions and banking in our financial services team. As he or she will concentrate on
18、insurance, considerable knowledge of this field is essential. Other industries that we cover include telecoms and healthcare. As our staff need to collect and analyse a great deal of data, only applicants with research experience will be considered. Shortlisted candidates will be asked to provide ev
19、idence of this. Preference will be given to candidates with regional expertise. This could be derived 1%m study or from working abroad. Applications, consisting of a CV and covering letter, should be sent to the Human Resources Manager before the end of this month. Thank you for phoning. 5 【正确答案】 IN
20、DUSTRIAL ANALYST 6 【正确答案】 INSURANCE 7 【正确答案】 RESEARCH 8 【正确答案】 REGIONAL 9 【听力原文】 F: Workstations department. M: Hello. Im calling from Crawfords, the accountants. Were looking for something to stand a computer on. F: Right. Are you interested in a PC table, which is designed to hold a computer, moni
21、tor and keyboard, and still give plenty of working space, or a more compact terminal table, without the working space? M: Oh, the smaller one will do. Its for a computer that we dont use much. F: OK Well, we have two versions: theres height adjustable and standard. M: The first, I think as different
22、 people will be using it. F: And are you interested in a mouse shelf or side extensions, both of which come extra? M: I dont think so. Oh, perhaps a mouse shelf. Will it fit on either side of the keyboard? F: Yes. M: Is there anywhere to put a printer? F: Well theres nothing integral, but you can bu
23、y a printer stand, which is separate and ltS underneath the table. M: OK, Ill probably do that, Ill come in and have a look at the equipment. F: Fine. Were open until. 9 【正确答案】 TERMINALTABLE 10 【正确答案】 HEIGHTADJUSTABLE 11 【正确答案】 MOUSE SHELF 12 【正确答案】 PRINTER STAND 二、 PART TWO 13 【听力原文】 Growth for a n
24、ew business like ours can be as much of a problem as a positive. Youre struggling to keep up on all fronts, and the people side of things can be a real headache. What we do is rather specialised, which means you cant just take people on as and when you need them. Thats why making the skills building
25、 sessions available to more people was a good idea, as it means we can grow expertise internally. 13 【正确答案】 D 14 【听力原文】 Well, it is a step in the right direction, although theres still a long way to go before we can really maximise out potential. But using the database had been difficult, because we
26、 were running it on such old PCs and they kept crashing. Now weve got high quality ones, it should all start to go more smoothly. Though of course training to work with them is still an issue. 14 【正确答案】 A 15 【听力原文】 Small businesses can be incredibly inefficient in all sorts of ways. Weve certainly b
27、een guilty of paying out for things without checking the outlay against the benefits. But with this new chap appointed, I can see were going to be much more careful. We have to put everything to him, and he analyses all spending. Waste is going right down, and weve cancelled some orders for unnecess
28、ary new machinery. Margins are looking better already. 15 【正确答案】 E 16 【听力原文】 If we want to stick to our plan for growth, then we have to make sure that we retain staff. We certainly cant afford to keep taking on new people and training them up. I think we were right to drop the purely financial rewa
29、rds for meeting targets - people are as interested in long-term security as in cash. But the prospect of moving up to the new team leader level seems to be a stronger incentive - a good decision. 16 【正确答案】 H 17 【听力原文】 It was very complicated to arrange, but now were seeing the benefits. There just w
30、asnt enough room for everyone and everything. People had to keep going downstairs to do copying, and they could hear each others phone calls - very distracting. But setting admin up in the new building has given everyone room to breathe, and the atmosphere in both places is better now. The next thin
31、g will be upgrading the PCs. 17 【正确答案】 C 18 【听力原文】 Well, obviously every teams going to be different, but some things should be standard practice. For the thing to hold together, everyones got to be pulling their weight, whatever their role is, so you need to keep a keen eye on how theyre all doing.
32、 Keep tabs on whether theyve done what they should have, and whether theyre getting things done on time. You need to be equal and fair with everyone. 18 【正确答案】 E 19 【听力原文】 If youre putting people together for a particular purpose on top of their normal work you need to be sure theyve got everything
33、they need to fulfill their brief, Communication is a key factor, so be sure they have the tools to achieve quality. on that front - a laptop for , meetings, a bulletin board on the intranet and so on. Special teams need high visibility to keep their motivation up, and to maintain interest among othe
34、r staff. 19 【正确答案】 H 20 【听力原文】 Theres no point re inventing the wheel for every team. You can look outside the current group for ideas. See what teams in other departments or divisions have managed to do - youll often find theyve worked in similar circumstances, and you can look at how they handled
35、it. Thatll give you ideas of what to do - and, often, what not to do, too. It should mean your own progress is smoother. 20 【正确答案】 G 21 【听力原文】 The trouble is that when things seem to go wrong, it may be too late to fix them, because you actually built the problem in from the start. Its vital that ea
36、ch member of the team knows exactly what it is he or she is supposed to contribute. You wont get a good whole if the parts arent put together properly. If members are from different departments, theyll have different expectations, which need to be dealt with. 21 【正确答案】 C 22 【听力原文】 A team can look li
37、ke a single unit from the outside, but be chaos within, with nobody really understanding whats going on. Or, as often happens, they have conflicting ideas of what theyre trying to achieve. It can help to avoid such problems if you build in an education phase at the start - make sure everyone is full
38、y inducted by teaching them the skills theyll need for the project. Itll make life easier - or bearable, at least. 22 【正确答案】 B 三、 PART THREE 23 【听力原文】 M: Sally, everyones talking about the changes. Id be interested to know what you make of them. F: Well, Louis, I think its a mixed bag. I guess theyv
39、e been fairly carefully planned. I think every department head was consulted, so ideas were contributed from the whole organisation. The chairman put a lot of thought into bringing it all together, which is probably due to his background in consultancy - wanting to get the whole picture clear, befor
40、e finally deciding. M: I hadnt realised theyd been so long in the making - they seemed to come out of the blue, F: Oh no, its been building up. The idea is to give our whole operation a boost. Weve been paying the price for low motivation for quite a while, and its time to turn staff retention rates
41、 around. Sales and profits have been static for too long, but if we can get more commitment out of people, things should pick up. M: Sounds reasonable. As I say, I thought theyd happened rather suddenly. If other senior staff are thinking that too, theyre going to feel some resentment. But then agai
42、n, it doesnt mean they wont get on with implementing them, so I guess itll all end up alright. F: I hope youre right. Still, Im personally rather unconvinced about the new working hours. M: Oh? F: Well the idea sounds nice having core hours from I I to 3 and leaving people free to start as early or
43、late as they want and finish accordingly . M: And maybe working four long days and having longer weekends. F: But itll mean well be very understaffed on some days, and then those people who are here will have to take everybodys calls, so less actual work will get done thats how I see it turning out
44、in the end, anyway. M: I see what you mean. What other problems do you foresee? F: I think the sales targets could have been better thought out. I know the idea is to encourage a spirit of healthy competition, which is no bad thing of course, but theyve been applied right across the board in the dep
45、artments affected. People cant be expected to achieve the same regardless of what theyre selling. Its a fact that some models outsell others, and that ought to be reflected in the targets. M: Well, on a more positive note, Im all in favour of the training thats being introduced. F: Uh-huh. M: Its go
46、ing to be far more accessible. When we had sessions provided by the college, the topics were rather limited, it seemed to me, but now theres a much wider range on offer, not just internet and database management all the time. I just hope they timetable it sensibly. F: Oh, I think they will, after al
47、l the effort of setting it up. Something Im looking forward to is the newsletter- thats a great idea. M: Yes, it makes you wonder why we havent had one before. F: Itll be a real boost for corporate culture, make everyone feel involved. The overseas reps will particularly, appreciate it - they can fe
48、el outside the loop except when theyre over here, which is only twice a year I suppose most of the contributions will come from managers. People joining the company will probably assume weve always had it, but Im sure itll be an improvement. M: So, some hope for the future? F: Lets give it about six
49、 months to see how it all plays out. It takes time to tell whether things are going to succeed, and everyone will need to be consulted to get their views and experiences on the changes. The real test will be morale, and whether it seems to go up or down, but Id guess these wont be the last changes, and that well see more major changes introduced. M: As you say, time will tell . 23 【正确答
