1、BEC商务英语（高级）写作模拟试卷 11及答案与解析 一、 PART ONE 1 The chart below shows the distribution of positive and negative responses given in a market survey about service provision at a leisure centre. Using the information from the chart, write a short report about the results of the market survey, describing custo
2、mer reactions to the services provided. Write 120-140 words. 二、 PART TWO 2 Write an answer to one of the questions 2 4 in this part. Write 200 250 words on the separate answer paper provided Question 2 Your company has decided to look into how establishing cooperation between a school and itself wil
3、l affect its productivity. You have been asked to write a proposal regarding the consequences of various types of cooperation such as “adopt-a-school“ programs. Write your proposal, including the following: a description of the current relations between educational institutions and your company reco
4、mmendations for types of cooperation between a school and your company an explanation of the benefits from the cooperation suggestions as to how the employees should be motivated Question 3 A restaurant has recently moved to a new location, and the owner of this restaurant has asked you to write a r
5、eport of problems that occurred due to this transition. Write the report to your manager, including the following information: the need to research the problem created after the transition specific problems that occurred solutions demanded under this circumstance Question 4 Your company has just rec
6、eived a letter from a purchasing agent, who claims that the last shipment from your company was damaged and wants a replacement shipment. You have been asked to write a letter as a reply to his request. Write the letter to the purchasing agent: apologizing for the damage and explaining possible caus
7、es asking for detailed documents about the damage expressing your goodwill to cooperate in the future BEC商务英语（高级）写作模拟试卷 11答案与解析 一、 PART ONE 1 【正确答案】 Sample A This bar charts shows the number of positive and negative responses given by customers in a market survey about services at a leisure centre.
8、Asked about the parking facilities at the leisure centre 700 customers responded positively, whereas 550 said something negative about it. Looking at the ticket costs there were almost three times as many people responding negatively than positive. With only 350 positive responses. The booking servi
9、ce was equally evaluated. For this service the survey counted 650 positive and 600 negative responses. In contrast to the ticket costs the attitude of staff was evaluated very positively. Only a fourth of the 1,250 asked customers complained about the attitude of staff. 950 people thought positively
10、 about the staff at the leisure centre. Summarizing the results of this survey you can say that there is need for improvement in the fields of ticket costs, booking service and parking. Band 4 This is a well-organised answer which uses a good range of cohesive devices (whereas, in contrast to, etc.)
11、. The candidate has used quite sophisticated language, and errors mostly occur only when more ambitious language is attempted. Sample B This report sets out the distribution of positive and negative responses given in a market survey about service provision at a leisure centre. How did customers thi
12、nk about Parking? From the 1250 customers, 700 customers found that parking was very good and 550 found that parking could better. The customers found that the ticket costs could lower because they pay a lot of money for one single hour. The booking service is a little bit more positive then negativ
13、e. Customers think that the booking service is quiet well in of but it can be more suggested. The attitude of the staff is well done because the customer tells what kind of idea she has and the staff thinks about the idea and work the idea out. The results of the survey are very good for the leisure
14、 centre. Band 2 This is an inadequate attempt at the task. There is some irrelevance and quite a few basic errors, some of which impede communication. The writer uses a limited range of structure and vocabulary, and the language is generally too elementary for this level. 二、 PART TWO 2 【正确答案】 The Wh
15、istling Abalone has recently moved to a new location in Monterey, California. The transition to a larger apace, with doubled seating capacity, has already revealed problems in the current pattern of operations and will undoubtedly create further problems when we move into full capacity this summer.
16、John Bossscco, owner of the restaurant, asked me to identify these problems and to recommend a solution. The increased volume of food and liquor has resulted in poor inventory control. Moreover, the large size of the restaurant has impaired waiter service and floor operations in general. Another pro
17、blem is the added amount of bookkeeping that has come with expanded operations. These problems must be resolved before the vacation season begins in May. The purpose of our move is to expand our business and to improve our already good reputation. Problems like those mentioned will undoubtedly hurt
18、our reputation if not corrected immediately. I recommend the use of a management information system (MIS) at The Whistling Abalone to correct our problems. A simple system can solve all those problems mentioned and provide other useful features for our bright future. This system should have the following capacities: 1. Keeping accurate and updated inventory records. 2. Providing automatic ordering of both drinks and dinner items. 3. Providing record-keeping and accounting functions to facilitate book keeping.
