1、BEC商务英语（高级）写作模拟试卷 99及答案与解析 一、 PART ONE 1 You are working for a PC company as a sales manager. Youve been asked to investigate the sales in three divisions (A, B and C) of your company, located in Beijing, Shanghai and Chengdu respectively in the year 2003. Now you have to write a letter to inform yo
2、ur managing director of the sales information youve gathered.The graph below shows the sales income of the three divisions.Using the information, write a short letter to sum up the information below and try to give some reasons for the situation.Write 120-140 words on the separate answer paper provi
3、ded. 二、 PART TWO 2 Write an answer to one of the questions 2 4 in this part. Write 200 250 words on the separate answer paper provided. Question 2 Your company is concerned about the customers) inability to placing orders because of tied up phone lines, Your manager has asked you to write a proposal
4、 for a rearrangement of phone line -se in the company, Write your proposal, including the following: a description of the problem an explanation of what has caused the problem a recommendation for a rearrangement a description of possible benefits from the rearrangement Question 3 Your company hopes
5、 to maintain its highly valued reputation for being ethical, However, it may be vulnerable to lawsuits against the employees use of pirated software. You have been asked to write a report concerning the acquisition and distribution of pirated software in your company. Write the report for your manag
6、er, including the following information: how extensive is the use of pirated software in your company how pirated software is acquired and distributed among the employees how pirated software can be cleaned out of the company Question 4 Your company has decided to give a banquet to its major clients
7、 before the Christmas season. In charge of scheduling this banquet, you need to write a letter to the CEO to get his approval of your choice for the place to hold the banquet. Write the letter to the CEO: explaining the purpose of writing this letter describing the research you have made on the hote
8、ls and restaurants that are considered candidates for the place explaining why you are in favor of this particular hotel reemphasizing your hope to get his approval or suggestion BEC商务英语（高级）写作模拟试卷 99答案与解析 一、 PART ONE 1 【正确答案】 Jan. 10, 2004 Dear Mr. Robinson, Recently I have been doing some investiga
9、tion about the sales in 2003 in the three divisions of our company located in Beijing, Shanghai and Chengdu respectively. From the graph enclosed you can see that Beijing Division has achieved the most sales income in 2003. Shanghai Division has also been doing well, realizing the hisghest sales inc
10、ome of 8 million yuan at the end of 2003. However, in contrast with these two divisions success, Chengdu Division has been struggling hard but only to have maintained a low level of sales income and earned 0.95 million yuan each month on the average. This is obviously due to the location of the divi
11、sion. We just can not expect Chengdu Division to compete with the other two, as they enjoy many advantages in metropolis like Beijing and Shanghai. Hope to hear from you soon. Best regards, Sincerely yours, Zhang Jun 二、 PART TWO 2 【正确答案】 Improving Service of Customers Phone Orders There have been an
12、 unusual number of mails from our customers complaining that they are experiencing difficulties in placing orders because all the phone lines are tied up, and that some customers are ordering from other wholesalers as a result. This is causing a loss in sales commissions. Most orders are phoned in b
13、etween 9,30 and 11,30 in the morning and 1:00 and 2,00 in the afternoon, according to the times indicated on the order forms from last month. The phone operators, however, report that the lines are tied up throughout the day, usually by calls from the sales department. In order to relieve congestion
14、 then, it is necessary to reduce phone activity in the sales department. This reduction can be made by using the pay phones for personal calls during the peak ordering hours. Calls on company business should be made during nonpeak hours too, if possible. This will enable us to keep more lines open
15、during the peak ordering hours without spending money on costly new lines. With the lines open to incoming calls, customers will find that they can place their orders quickly and easily. This will encourage them to keep calling us instead of our competitors, which can mean greater sales for you. In
16、addition, good service helps build goodwill which may enable you to get a bigger share of your customers business. The easy phone ordering service will also serve you as an additional selling point for new customers. In order to improve customer relations and realize greater sales, then, it is advisable to use the pay phones for personal calls between the peak hours of 9:30-11:30 and 1:00-2,00, and make outgoing business calls during nonpeak hours.
