1、 - 20 - ISO 9241-20:2008 Ergonomics of human-system interaction Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services (IDT) 9241-20 2014 9241-202014 II 1 , 4 2 201 , 3 10 2014 . 1054- 4 9241-20:2008 . 20. - (ICT) ( 9241-20:2008 Ergonomics of human-sy
2、stem interaction Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services). , 5 1.02012 ( 8). ( 1 ) , . () . , (gost.ru) , 2015 , 9241-202014 III 1 . 1 2 . 1 3 . 3 4 3 5 6 6 , . 7 7 , 7 8 , . 14 9 . 15 10 , . 18 A () 9241 19 B () ICT 23 C () . 27 () 37
3、39 9241-202014 IV , - (ICT), , , , ICT. . ICT , , . , , / . , . , , , , , - . , , . , , . , . , : , , ; ( ), ICT, , , , ; , , , , , . , ICT, . : a) ; b) ICT. . , , ICT, ICT. , , , ICT. , . ( B), ICT. 9241-202014 1 20 - Ergonomics of human-system interaction. Part 20. Accessibility guidelines for inf
4、ormation/communication technology equipment and services 20151201 1 , , , , - (ICT). ICT , , , . , , , . . , . , , ICT. ICT, , , , , , , , . , . , . , , ( , ), . , , , ICT. , ICT, . , . 9241-171. 2 : 9241- 5 (VDT). (ISO 9241 5:1998, Ergonomic requirements for office work visual display terminals (VD
5、Ts) Part 5: Workstation layout and postural requirements) 9241 11 (VDT). 11. (ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11. Guidance on usability) 9241-202014 2 9241-12:1998 . 12. (ISO 9241-12:1998 Ergonomic requirements for office work with vi
6、sual display terminals (VDTs) Part 12: Presentation of information) 9241-13:1998 . 13. (ISO 9241-13, Ergonomic requirements for office work with visual display terminals (VDTs) Part 13: User guidance) 9241-14 (VDT). 14. (ISO 9241-14, Ergonomics requirements for office work with visual display termin
7、als (VDTs) - Part 14: Menu dialogues) 9241-15 (VDT). 15. (ISO 9241-15, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 15: Command dialogues) 9241-16 (VDT). 16. (ISO 9241-16, Ergonomic requirements for office work with visual display terminals (VDTs). Part 16. Dire
8、ct manipulation dialogues) 9241-17 (VDT). 17. (ISO 9241-17, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 17: Form-filling dialogues) 9241-110 . 110. (ISO 9241-110 Ergonomics of human-system interaction Part 110: Dialogue principles) 9241-151 -. 151. (ISO 9241-15
9、1, Ergonomics of human-system interaction Part 151: Guidance on World Wide Web user interfaces) 9241 171 -. 171. (ISO 9241-171, Ergonomics of human-system interaction Part 171: Guidance on software accessibility) ISO 9241-210:2010 -. 210. - (ISO 9241-210:2010 Ergonomics of human-system interaction -
10、 Part 210: Human-centred design for interactive systems) 9241 300 -. 300. (ISO 9241-300, Ergonomics of human-system interaction Part 300: Introduction to electronic visual display requirements) 9241 302 . 302. (ISO 9241 302, Ergonomics of human-system interaction Part 302: Terminology for electronic
11、 visual displays) 9241 410 . 410. (ISO 9241 410, Ergonomics of human-system interaction Part 410: Design criteria for physical input devices) 14915-1 . 1. (ISO 14915-1 Software ergonomics for multimedia user interfaces Part 1: Design principles and framework) 14915-2 . 2. (ISO 14915-2 Software ergonomics for multimedia user interfaces Part 2: Multimedia navigation and control) 14915-3 . 3. (ISO 14915-3, Software ergonomics for multimedia user interfaces Part 3: Media selection and combination) 3 . 3.1 ( ) (accessibility ): , , . 1 , . 2 ,
