1、raising standards worldwideNO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAWBSI Standards PublicationBS EN 16352:2013Logistics Specifications forreporting crime incidentsBS EN 16352:2013 BRITISH STANDARDNational forewordThis British Standard is the UK implementation of EN 16352:
2、2013.The UK participation in its preparation was entrusted to TechnicalCommittee OS/1/-/4, Supply chain management.A list of organizations represented on this committee can beobtained on request to its secretary.This publication does not purport to include all the necessaryprovisions of a contract.
3、Users are responsible for its correctapplication. The British Standards Institution 2013. Published by BSI StandardsLimited 2013ISBN 978 0 580 76744 9ICS 03.100.10; 35.240.60Compliance with a British Standard cannot confer immunity fromlegal obligations.This British Standard was published under the
4、authority of theStandards Policy and Strategy Committee on 31 March 2013.Amendments issued since publicationDate Text affectedBS EN 16352:2013EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 16352 March 2013 ICS 03.100.10; 35.240.60 English Version Logistics - Specifications for reporting crime
5、incidents Logistique - Spcifications relatives au rapport dincidents criminels Logistik - Spezifikationen fr die Berichterstattung von Straftaten This European Standard was approved by CEN on 5 February 2013. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate t
6、he conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standar
7、d exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the nation
8、al standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slova
9、kia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: Avenue Marnix 17, B-1000 Brussels 2013 CEN All rights of exploitation in any form and by any means reserved wo
10、rldwide for CEN national Members. Ref. No. EN 16352:2013: EBS EN 16352:2013EN 16352:2013 (E) 2 Contents Page Foreword 3 Introduction .4 1 Scope 5 2 Normative references 5 3 Terms and definitions .5 4 Requirements on the incident report .5 4.1 General 5 4.2 Essential data fields in the incident repor
11、t .5 4.2.1 General 5 4.2.2 Type of incident .6 4.2.3 Modus operandi .6 4.2.4 Incident location 6 4.2.5 Time of incident .7 4.2.6 Consequences of incident 7 4.2.7 Vehicle type 7 4.2.8 Cargo details 8 4.2.9 Victim (company/person etc) 9 4.2.10 Owners of loss .9 4.2.11 Freight forwarder .9 4.2.12 Witne
12、sses .9 4.2.13 Additional description of incident9 4.2.14 Details reporter . 10 4.2.15 Details authority 10 4.3 Incident reports form 10 Annex A (informative) Report Form on Transport Incidents . 11 BS EN 16352:2013EN 16352:2013 (E) 3 Foreword This document (EN 16352:2013) has been prepared by Techn
13、ical Committee CEN/TC 379 “Supply Chain Security”, the secretariat of which is held by NEN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by September 2013, and conflicting national standards shall
14、 be withdrawn at the latest by September 2013. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. This document has been prepared under a
15、 mandate given to CEN by the European Commission and the European Free Trade Association. According to the CEN-CENELEC Internal Regulations, the national standards organisations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Cze
16、ch Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdo
17、m. BS EN 16352:2013EN 16352:2013 (E) 4 Introduction Securing the supply chain has evolved as a major issue to enhance transport reliability. Over the years, many security measures have been proposed and implemented. Various government programmes have been developed to protect against terrorism. Effe
18、ctive security measures depend on public/private co-operation. The operators in the supply chain have identified crime as a major threat to supply chain operability. However, the scale of various crime incidents is rather unclear. A systematic approach to measure the seriousness and magnitude of cri
19、me in the European freight transport has not been established. Crime incidents in the European supply chain lack tangibility. Effective security measures depend on transparency, also to define the responsibilities of business and public authorities. A standardised approach to crime reporting is an i
20、mportant step to achieve this. Standardised crime incident reporting allows the various security issues involved to be identified. As a result, a structured way of communication on crime in the European supply chain can be established. A standard will provide and improve handling of the data related
21、 to incidents and crime in the supply chain. CEN/TC 379 has developed a standard on crime incident reporting. The aim of the standard is to harmonise the ways in which incidents occurring during transport activities are reported in Europe. The standard identifies a limited number of data fields whic
22、h should be filled out by operators and public authorities after a crime incident has occurred. Communication on incidents in accordance with the general agreed format will allow authorities and other stakeholders in the supply chain to set up an accessible database that provides clear information o
23、n incidents occurring during transport activities. The information can be used for risk assessment and as a base for measures to reduce the number of incidents. BS EN 16352:2013EN 16352:2013 (E) 5 1 Scope This European Standard specifies a model for reporting crime incidents related to transport ser
24、vices. This European Standard specifies common rules for incident reporting data, data collection and securing process independently whether the reporter/collector is a private company, association or public authority. 2 Normative references The following documents, in whole or in part, are normativ
25、ely referenced in this document and are indispensable for its application. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN 14943:2005, Transport services Logistics Glossary of terms 3 T
26、erms and definitions For the purposes of this document, the terms and definitions given in EN 14943:2005 apply. 4 Requirements on the incident report 4.1 General In order to obtain useful data information on crime related incidents in surface transport it is essential that the data are collected in
27、a structured and consistent way. The data to be recorded should be clearly identifiable. A baseline approach to register crime incidents in surface freight transport has been identified containing a limited number of data fields. This allows incident crime reports to have an individual and unique fo
28、rmat. 4.2 Essential data fields in the incident report 4.2.1 General Fourteen data fields have been identified as essential for providing the necessary input for sufficient crime reporting, which should also be done in a cost and time effective way, preferably on-the-spot. The data fields on the inc
29、ident relate to: Type of incident; Modus operandi; Incident location; Time of incident; Consequence of incident; Carrier; Cargo; Victim; BS EN 16352:2013EN 16352:2013 (E) 6 Owner; Witness; Additional description; Reporter; Registrating authority. 4.2.2 Type of incident The type of incident shall be
30、stated in the incident report. The following types of incident are distinguished: Attack of driver/crew; Hijack, i.e. the use of force (armed or unarmed), threat or intimidation to kidnap the driver/crew in order to take the vehicle; Theft of vehicle - stealing of vehicle with/without the shipment/c
31、argo, while driver/crew is not present; Theft of cargo - the stealing of shipments/cargo from vehicle without any confrontation with the driver/crew; Theft of fuel - the stealing of fuel from vehicle without any confrontation with the driver/crew; Other. It is possible that more than one type is app
32、licable. 4.2.3 Modus operandi In the incident report it shall be stated how the crime incident came about. The following modi operandi - the execution of the crime - are distinguished: Pilferage; Violence Use of deception (covering the posing as customer / driver / warehouse employee around the corn
33、er, changing delivery details and fraudulent delivery or release documentation); Intrusion (covering Stealth, Breaking for vehicle - “Jump up” / breaking door lock or seal / slashing tilt curtain while driver is in the cabin, during stop); Internal (being active involvement in the theft by employee/
34、s or driver/crew); Other; Unknown. 4.2.4 Incident location The location of the crime incident shall be given in the report by at least one of the following options: BS EN 16352:2013EN 16352:2013 (E) 7 1) Address; 2) Road number /kms/mile, parking place; 3) GPS coordinates. The following types of loc
35、ation can be distinguished: En-route (while in motion); Secured parking (Customer or IRU approved as secured parking); Non secured parking (public; roadside; not approved by customer or IRU); Warehouse; Terminal. 4.2.5 Time of incident An incident shall be identified on a: Date; Time. 4.2.6 Conseque
36、nces of incident The consequences of the incident shall be stated in the incident report. The following consequences of incidents can be distinguished: Fatality; Injury; Loss of cargo; Loss of vehicle; Loss of vehicle equipment/tools; Loss of transport documents; Loss of personal belongings; Other.
37、It is possible that more than one consequence is applicable. 4.2.7 Vehicle type The type of vehicle used for the transport service shall be stated in the incident report. The following types of vehicle/objects which hold the cargo are distinguished: Truck; BS EN 16352:2013EN 16352:2013 (E) 8 Van; Ca
38、r; Railway vehicle; Barge for inland waterways; Ship, seagoing vessel; Warehouse; Terminal. The registration number of the vehicle shall be recorded as follows: Road vehicles: License plate number; Railway vehicle: UIC number; Barges: ENI number; Seagoing vessels: IMO number; 4.2.8 Cargo details The
39、 product category of the cargo that was lost as a result of the incident shall be stated in the incident report. The following lost product categories are distinguished: IT/Computer related products; Consumer electronics; Non electronics; Machinery; Vehicle parts; Cash/Bullion; High valuables (jewel
40、lery/antiques/art); Metal; Chemicals and plastics; Pharmaceutical Fashion; Sports goods; Food Tobacco; BS EN 16352:2013EN 16352:2013 (E) 9 Dangerous goods (possibly including the UN number); Unspecified. 4.2.9 Victim (company/person etc) The incident report may contain specific data on the victim co
41、vering: Company name; Name; Address; (mobile) phone number. 4.2.10 Owners of loss The incident report may contain specific data on the owner of the goods lost in the incident: Company name; Private name; Address; (mobile) Phone number. 4.2.11 Freight forwarder The incident report may contain specifi
42、c data on the involved freight forwarder: Company name; Private name; Address; (mobile) Phone number. 4.2.12 Witnesses The incident report may contain information on a witness (one or more), covering: Name; Addresses; (mobile) Phone number. 4.2.13 Additional description of incident The report shall
43、contain a short but detailed description of the incident. BS EN 16352:2013EN 16352:2013 (E) 10 4.2.14 Details reporter The reporter shall identify: Name; Address; (mobile) Phone number; Date; Signature. 4.2.15 Details authority The report shall be registered on receipt by the authority, identifying:
44、 Name; Authority name; Data; Signature. 4.3 Incident reports form Reports on incidents in transport activities can be made using the form given in Annex A. BS EN 16352:2013EN 16352:2013 (E) 11 Annex A (informative) Report Form on Transport Incidents Incident type* Modus operandi Location Attack of d
45、river/crew Pilferage Address Town/country/Street En route Hijack Violence & threat with violence Secured parking Theft of vehicle Use of deception Non-secured parking Theft of cargo Intrusion Road number/kms Warehouse Theft of fuel Internal Terminal Other Unknown GPS coordinates Other Time of incide
46、nt Date (yyyy-mm-dd) Time (hh-mm) Consequences* Vehicle type Cargo details* Fatality Truck Truck+trailer Various IT/Computer Pharmaceutical & medical Injury Van Car Consumer electronics Fashion Loss of cargo Railway vehicle Non electronics Sport goods Loss of vehicle Barge Inland waterway Machinery
47、Food & beverage Loss of equipment/tools Ship Seagoing vessel Vehicle parts Tobacco Loss of transport documents Cash/Bullion Dangerous goods Loss of personal belongings Registration number(s): High valuables UN no: Other Metal Chemicals & plastics Unspecified Victim (Company) Owner of loss Freight fo
48、rwarder Witnesses Company name: Company name: Company name: Name contact person: Name contact person: Name contact person: Name: Address: Address: Address: Address: Mobile Mobile Mobile Mobile E-mail E-mail E-mail E-mail Unknown Unknown Unknown Unknown Description of incident Details reporter Author
49、ity signature Name: I, Inspecting Officer, hereby certify the receipt of copy of this report Address: Name: ID: Mobile: Authoritys Name: Date: Date: Signature: Signature: * This symbol indicates that more than one consequence may be applicable. This page deliberately left blankThis page deliberately left blankBSI is the independent national body responsible for preparing Bri
