1、,ERP: Enterprise Resource Planning,CK Farn Tel: (03)426-7250 mailto: ckfarnmgt.ncu.edu.tw http:/www.mgt.ncu.edu.tw/ckfarn2005,Meaning of ERP,A term coined in the 1980s Just like other terms, “ERP” was soon abused Today, many basic business systems with internal financial management, inventory manage
2、ment and operations control systems are referred to as ERP But, we have to accept the wrong usage,Business Operations: Very Early Stage,One man show, everything is connected,Procurement,Inventory,Production,Sales,Delivery,Business Operations: Early Stage, with independent functions,Procurement,Inven
3、tory,Production,Sales,Delivery,ERP: Pre-installation,No integration across functions,Sales,Production,Delivery,Input,Output,ERP: Objective,Functional integration,Input,Output,Sales,Production,Delivery,Internal Functional Integration,Production Management,Logistics Management,Material Management,Logi
4、stics Management,ERP Ideal: Internal Integration,Production Management,Material Management,Evolution of ERP,MRP: Material Requirement Planning,Payroll,GL: General Ledger,AP: Accounts Payable,AR: A/C Receivable,EDI-Electronic Data Interchange,Planning,Scheduling,Distribution,MRP:Mfg Requirement Plann
5、ing,HR: Human Resource,FMIS: Financial Mgmt Information Systems,E-Commerce,SFA: Sales Force Automation,CRM: Customer Relationship Mgmt,SCM Supply Chain Management,ERP Enterprise Resource Planning,E-Business,ESCM Extended SCM,EERP Extended ERP,1970,1980,1990,2000,*source: HP,Evolution of Business Sys
6、tems,ERP Packages,Large systems SAP R/3, Oracle Costs above NT$100 Mil, before year 2000 Including license fee, business process consultant, systems modifications, installation etc. Middle level systems DSC(鼎新)Tiptop, DSC WorkFlow ERP, FAST Technologies (漢康) NT$ 2-100 Mil Small Systems DSC SmartERP，
7、正航，高格，鼎盛,ERP Integration: SAP,Sales,Production,Sales order,SOP,MPS,MRP,Planned order,Produc- tion order,Delivery,Customer Billing,Shop floor control,Requi- sition,Vendor selection,Purchase order,Goods receipt,Invoice verifi- cation,Financial controlling,Resource controlling,Logistics controlling,Sal
8、es, Production, Purchasing, Warehouse,Customer Payment,Vendor Payment,Inventory Sourcing,Presales Activity,Purchasing Mat.mgt,Invoices,AR,ENG,BOM,WIP,Bills and Routings,Shipments,ECOS,Work Orders,GL,AP,Planning (MRP),PO,Material Requirements,Enterprise Demand,Vendor PO,Interplant PO,Receipts,Work Or
9、ders,Customers,Journal Entries,Journal Entries,Journal Entries,Vendor Invoices,Vendor Payments,Transportation Information,Bills,Items,OM,INV,Internal Payments,Corporate Journal Entries,Shipments,Orders,FA,Mass Addition,Journal Entries,COST,COST,COST,Receipts,Financial,Sales,HR,Payroll,Workflow,Produ
10、ction,HR.,ERP Integration: Oracle,Customers,Post ERP: Supply Chain Integration,Internal Supply Chain,Suppliers,夥伴關係,Integration of Supply and Demand Chains,Implementation of ERP,After much hardwork, the system is functioning smoothly Question: Are the business operations integrated? Has the inter-fu
11、nctional barriers been removed?,Are you Sure?,Driving a Car,You bought a 400 horse-power Ferrari How fast can you drive?,Routes?FreewayDirt road,Weather?Clear skyMisty,Traffic?LightCongested,However, you can be sure,In an era of ox- and mule-carts Your driving speed will be slow There wont be freewa
12、ys, it is useless even if there is,The Same goes with ERPNo integration without ERPBarriers cannot be removed Even with ERP, integration is not automatic,Successful ERP Implementation,Success System installation Daily operational usage Benefits realized BPR is essential Business Process Reengineerin
13、g,Business Process Reengineering,The fundamental rethinking and radical redesign of core business processes to achieve dramatic improvements in critical performance measures such as quality, cost, and cycle time.,Source: Adapted from Hammer and Champy, Reengineering the Corporation, 1993,BPR Example
14、,Which is shorter?,New Process,Major Concepts: Multiple servers, one queue Multiple services per server,Ford Accounts Payable Process*,Accounts Payable,Vendor,Goods,Receiving,Payment,Invoice,Receiving document,Purchasing,Purchase order,Copy of purchase order,*Source: Adapted from Hammer and Champy,
15、1993,Ford Procurement Process,Accounts Payable,Vendor,Goods,Receiving,Payment,Goods received,Purchasing,Purchase order,Purchase order,Data base,Express Mail in the US,Traditional Express service Point to point Complicated network and routing 3 days Around $10,Air Force base in Memphis Computerized operations Centralized dispatch Guaranteed 24 hour delivery Noon-to-noon 3 times the price Number 1 within 3 years,The Rise of FedEx,
