1、August 2015 Translation by DIN-Sprachendienst.English price group 15No part of this translation may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).ICS
2、 35.240.60; 43.040.15!%E2x“2341585www.din.deDDIN EN 16072Intelligent transport systems ESafety Pan-European eCall operating requirements;English version EN 16072:2015,English translation of DIN EN 16072:2015-08Intelligente Transportsysteme ESicherheit Paneuropische Notruf-Betriebsanforderungen;Engli
3、sche Fassung EN 16072:2015,Englische bersetzung von DIN EN 16072:2015-08Systmes de transport intelligents ESafety Exigences oprationelles du service eCall paneuropen;Version anglaise EN 16072:2015,Traduction anglaise de DIN EN 16072:2015-08SupersedesDIN EN 16072:2011-12www.beuth.deIn case of doubt,
4、the German-language original shall be considered authoritative.Document comprises 32 pages 07.15 DIN EN 16072:2015-08 2 A comma is used as the decimal marker. National foreword This document (EN 16072:2015) has been prepared by Technical Committee CEN/TC 278 “Intelligent Transport Systems” (Secretar
5、iat: NEN, Netherlands). The responsible German body involved in its preparation was the DIN-Normenausschuss Automobiltechnik (DIN Standards Committee Road Vehicle Engineering), Joint Committee NA 052-00-71 GA Gemeinschafts-arbeitsausschuss NA Automobil/DKE: Straenverkehrstelematik. The introduction
6、of the “eCall” pan-European emergency call system is based on an initiative of the European Commission to reduce the number of road fatalities and injuries. The objective of implementing a pan-European in-vehicle emergency call system (eCall) is to automate the notification of a traffic accident any
7、where in the European Union according to the same technical standard and with the same quality of service. This European Standard specifies the application requirements for the provision of “eCall” services across a wireless network. Amendments This standard differs from DIN EN 16072:2011-12 as foll
8、ows: a) references to CEN/TS 16454 and other relevant standards have been added; b) Subclause 7.10.1 “Automatic eCall triggering strategy” has been rendered more precise; c) in Subclause 7.13.3 “Roaming requirements for service”, a paragraph has been deleted; d) As later instantiations of eCall may
9、use E-UTRAN or other communications technologies, references to ETSI standards are now made specific that they are in respect of GSM/UMTS instantiation; e) Subclause 8.3 has been moved from EN 16062 re the role of USIM in managing false generation of eCalls; f) Subclause 8.3 has been moved from EN 1
10、6062 re end of life management of IMEI; g) references/cross references have been updated; h) the term “IVS” has been changed to “IVS responsible for the eCall system” throughout the document; i) IVS redial (Subclause 7.17.2) and PSAP call-back (Subclause 7.17.3) have been reorganized; some content h
11、as been shifted into another clause and the text has been rendered more precise; j) data storage: a reminder that data retention “shall respect European data protection regulations” has been added to Subclause 7.17.4; k) grammar/presentation has been improved. Previous editions DIN EN 16072: 2011-12
12、 EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 16072 April 2015 ICS 35.240.60; 43.040.15 Supersedes EN 16072:2011English Version Intelligent transport systems - ESafety - Pan-European eCall operating requirements Systmes de transport intelligents - ESafety - Exigences oprationnelles du servic
13、e eCall paneuropen Intelligente Transportsysteme - ESicherheit - Paneuropische Notruf-Betriebsanforderungen This European Standard was approved by CEN on 1 February 2015. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
14、 Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (E
15、nglish, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgiu
16、m, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerl
17、and, Turkey and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels 2015 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national M
18、embers. Ref. No. EN 16072:2015 EEN 16072:2015 (E) 2 Contents Page Foreword 4 Introduction .5 1 Scope 7 2 Normative references 7 3 Terms and definitions .8 4 Symbols and abbreviations . 12 5 Conformance . 13 6 High level functional requirements . 13 6.1 General high level functional requirements . 13
19、 6.1.1 General . 13 6.1.2 Linguistic aspects. 13 6.1.3 High level In-vehicle system requirements 13 6.1.4 eCall architecture 13 6.1.5 eCall operation sequence 14 6.2 eCall service chain 15 6.2.1 General . 15 6.2.2 Actors in eCall service provision 15 6.2.3 Privacy aspects . 15 6.2.4 Use of location
20、and heading at PSAP . 15 7 Operational requirements 16 7.1 General . 16 7.2 Liability 16 7.3 Routing of an eCall . 17 7.3.1 General . 17 7.3.2 eCall flag 17 7.3.3 eCall routing to PSAP . 18 7.4 Prioritisation of an eCall 18 7.5 Post crash performance of in-vehicle equipment . 18 7.6 Location and dir
21、ection . 18 7.6.1 Location data . 18 7.6.2 Data concerning direction and location . 19 7.6.3 Optional data regarding location and direction . 19 7.7 Minimum Set of Data (MSD) . 20 7.7.1 Data within the MSD . 20 7.7.2 Optional additional data . 20 7.8 Modes of operation for automatic triggered eCall
22、21 7.9 In-vehicle Human Machine Interface (HMI) aspects 21 7.9.1 General . 21 7.9.2 HMI aspects in the case of automatic triggering . 21 7.9.3 HMI aspects in the case of a manual triggering 21 7.9.4 Alerting of initiated eCall (automatically or manually triggered) . 21 7.10 Triggering 22 7.10.1 Auto
23、matic eCall triggering strategy 22 7.10.2 Manual eCall triggering strategy . 22 7.10.3 Manual termination of eCall by vehicle occupants before trigger confirmation 22 7.11 Termination of an in progress eCall . 22 7.12 Requirements to physical layer . 23 DIN EN 16072:2015-08 EN 16072:2015 (E) 3 7.12.
24、1 Transport protocol 23 7.12.2 Performance requirements- time required to transmit data . 23 7.12.3 End-to-end performance criteria 23 7.12.4 Performance criteria Wireless network 24 7.12.5 Performance criteria PSAP 24 7.13 Establish voice channel 24 7.13.1 General . 24 7.13.2 Service area issues .
25、24 7.13.3 Roaming requirements for service 24 7.14 Acknowledgement of eCall . 24 7.15 Continuing availability 25 7.16 PSAP response 25 7.17 eCall termination . 25 7.17.1 General . 25 7.17.2 IVS redial 25 7.17.3 PSAP call-back 25 7.17.4 Record transaction 26 8 Defences against attack 26 8.1 Call line
26、 security 26 8.2 Hoax calls . 26 8.3 False generation of eCalls 26 8.4 End of life management 27 8.5 Denial of service attack . 27 8.6 Malicious attack on PSAP. 27 9 Different requirements for HGVs . 27 10 Different requirements for 2 wheel vehicles . 27 11 Test and conformance requirements 28 11.1
27、General . 28 11.2 eCall conformance 28 11.3 In-vehicle equipment conformance . 28 11.4 Network conformance . 28 11.5 PSAP conformance . 29 11.6 Interoperability conformance . 29 12 Marking, labelling and packaging 29 Bibliography 30 DIN EN 16072:2015-08 EN 16072:2015 (E) 4 Foreword This document (EN
28、 16072:2015) has been prepared by Technical Committee CEN/TC 278 “Intelligent transport systems”, the secretariat of which is held by NEN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by October 2
29、015, and conflicting national standards shall be withdrawn at the latest by October 2015. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent righ
30、ts. This document supersedes EN 16072:2011. The following revisions have been introduced: References to CEN/TS 16454, and other relevant standards deliverables have been added; New notes have been added for clarification; Subclause 7.10.1 has been clarified; Coverage has been replaced by service are
31、a in 7.13.2; A paragraph has been removed from 7.13.3; The term USIM is now used consistently, and the term SIM is no longer used (for consistency with the ETSI eCall NAD standards deliverables); As later instantiations of eCall may use E_UTRAN or other communications technologies, references to ETS
32、I standards are now made specific that they are in respect of GSM/UMTS instantiation; A clause (8.3) has been moved from EN 16062 re the role of USIM in managing false generation of eCalls); A clause (8.3) has been moved from EN 16062 re End of life management of IMEI; References/cross references ha
33、ve been updated; IVS has been changed to “IVS responsible for the eCall system” throughout; IVS redial (7.17.2) and PSAP call-back (7.17.3) have been reorganized and some content moved from one section to the other and the text clarified; Data storage. A reminder that data retention shall respect Eu
34、ropean data protection regulations has been added to 7.17.4. According to the CEN-CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia
35、, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. DINEN 16072:2015-08EN 1607
36、2:2015 (E)5 Introduction The scale of death and injury on roads in Europe needs to be fully comprehended to understand the need for Emergency Call (eCall). In 2008 there were 38 900 fatalities in EU-27. The figure for 2009 is around 34 500 fatalities. The trend 2001 to 2008 is around 5 % reduction a
37、nnually. Road accident injuries are in the region of 1,7 million (2008). Roads remain unsafe and further efforts are needed. The pan-European in-vehicle emergency call, eCall, is estimated to have the potential to save up to 2 500 fatalities annually in EU-28 when fully deployed and furthermore to r
38、educe the severity of injuries, to bring significant savings to the society in and to reduce human suffering. Emergency calls made from vehicles or mobile telephones using wireless technologies can assist with the objectives of significantly reducing road deaths and injuries, but drivers often have
39、poor (imprecise) location- awareness, especially on interurban roads or abroad. Additionally, in many situations, the car occupants may not be in a position to call using a normal mobile phone. The situation is worse for those travelling abroad: A high (and increasing) number of vehicles travelling
40、outside their home country is thus also contributing to the need for automated emergency call system in vehicles. In EU there are over 100 million trips to another EU country per year (EU-15). 65 % people feel less protected while abroad and most do not know which number to call in an emergency (in
41、some countries over 60 %). Language problems are pertinent and may render proper communication difficult. Yet, in the most crucial cases, the victim(s) may not be able to call because they have been injured/trapped, do not know the local number to call and in many cases, particularly in rural situat
42、ions and late at night, there may be no witnesses, who happen to have a mobile phone and a sense of community. eCall, in the context of Road Traffic and Transport Telematics (otherwise known as Intelligent Transport Systems or ITS), can be described as an automatic or user instigated system to provi
43、de notification to Public Safety Answering Points (PSAP), by means of wireless communications, that a vehicle has crashed, and to provide coordinates, a defined Minimum Set of Data, and where possible a voice link to the PSAP. The objective of implementing the pan-European in-vehicle emergency call
44、system (eCall) is to automate the notification of a traffic accident, wherever in the European Union and associated countries, with the same technical standards and the same quality of services objectives of other emergency (TS12) services. Definition of the Minimum Set of Data, the communications m
45、edia and means of transferring the data are not specified in this European Standard. This European Standard specifies the generic operational requirements for the provision of an eCall service. The practical provision and operation of eCall service and equipment is dependent on the communications me
46、dium being available throughout the lifetime of equipment installed in vehicles. NOTE The term PSAP, which is most widely used in the eCall documentation, European Commission documents etc., equates to the term emergency call response centre. The European Committee for Standardization (CEN) draws at
47、tention to the fact that it is claimed that compliance with this European Standard may involve the use of patents concerning eCall given in this European Standard. The patents held may refer to the implementation of eCall in general using the network access device referenced (but not defined) in thi
48、s European Standard, but do not specifically directly refer to any of the application specification clauses defined herein. CEN takes no position concerning the evidence, validity and scope of these patent rights. DIN EN 16072:2015-08 EN 16072:2015 (E) 6 The holder of these patent rights has assured to CEN that he/she is willing to negotiate licenses under reasonable and non-discriminatory terms and conditions with applicants throughout the world. In this respect, the statement of the holders of t
