1、BW Tuckmans four stages of team development,Storming Forming Performing Norming,there are different ideas of what the team should be doing individuals adjust their behaviour to work effectively in the team the team meets and agrees on basic goals the team members achieve the agreed objectives effici
2、ently,1 Forming: the team meets and agrees on basic goals2 Storming: there are different ideas of what the team should be doing3 Norming: individuals adjust their behaviour to work effectively in the team4 Performing: the team members achieve the agreed objectives efficiently,BW Tuckmans four stages
3、 of team development,Team-building activities,the maverick,Roles in projects,the bully,the team player,the leader,the workaholic,This character does things their own way. They may be effective, but theyre difficult to control.,This person has a natural ability to encourage others and take a project
4、though to success.,This person imposes their personality on others, making other people feel bad in the workplace.,This person has a natural ability to fit in. They make positive contributions and build good relationships.,This person doesnt know when to stop, and they often believe the office would
5、 collapse without them.,Your role in a project team checklistAre you creative and good at coming up with ideas?How good are you at taking responsibility for implementing decisions?How good are you at starting and completing tasks within a deadline?Do you like working in teams or do you prefer workin
6、g on your own?How easy do you find it to take criticism of your ideas?How flexible are you?How easy do you find it to analyse a plan?,How to manage difficult people,Who are they potentially?Someone who reports to you Your boss A colleague A supplier A customer,Issues to consider:Communication style
7、Source of conflict Strategies for resolving conflict Making time How to be positive Team roles,Suggested answer to Writing 9 on page 53 of Students Book from TB page 58Annual Appraisal Scheme Review Introduction An annual appraisal scheme was set up last year to improve staff motivation and communic
8、ation within the company. We planned a review of the scheme after one year. Procedure Line managers ran appraisal interviews in December. Amongst other questions, staff were asked for their feedback on the scheme. Findings The feedback was mostly positive. The main criticisms of the scheme were that
9、 the interviews were too short (just 45 minutes) and that there was a lack of objective measurement of performance.,Suggested answer to Writing 9 on page 53 of Students Book from TB page 58 continuedConclusions The appraisal interview scheme should be maintained but with some minor adjustments. Reco
10、mmendations Run one-hour appraisal interviews this year, subject to: 1 the development of more objective performance indicators (F Berger to report back in January), and 2 the final approval of the Board of Directors,Managing your managerWhat constitutes bad management in an international context? P
11、oorly defined objectives Inadequate resources to achieve objectives Lack of constructive feedback Unavailability at times when input is needed Unwillingness to help when things go wrong Failure to appreciate cultural differences or issues Lack of flexibility Inconsistency,A deadline is a deadline it
12、 has to be met.As an employee, if you do not understand your bosss instructions, you need to have this clarified.Men and women usually work best in mixed teams.Giving gifts is a useful way to show respect.Humour can help to develop good relationships in the work culture.Shouting should be avoided in the workplace.As a manager, it is not acceptable to employ your relatives.,Discussion: do you agree or disagree?,